Office administrator's year-end summary report

How does Xiao Bai, a novice in the workplace, write a perfect annual work summary? Take your time. The following is a model essay on the annual work summary of the administrative department that I provided to you. Welcome to reading.

Year-end summary report of the office administrator In the past xx years, with the care and guidance of the leaders of various departments of the company and the support and help of colleagues, and with their own efforts, they have successfully completed the work of this year and completed the tasks assigned by the leaders, and all aspects have been improved, but there are still shortcomings. I need to continue to study and accumulate work experience in the future, and use my knowledge to make up for my shortcomings. This year's research and work are summarized as follows:

1. Down-to-earth working attitude: Over the past year, I have been down-to-earth, working hard, consciously safeguarding the corporate image of the company, doing a good job and trying to avoid any mistakes in my work.

Office clerk is a service job, which is more complicated.

(1) Provide various services every day to ensure the normal work of the business department, the documents department, the shipping department, the finance department and the design department.

(2) The daily work of clerks is trivial, which requires care and prudence, and cannot be neglected, let alone sloppy.

(3) Under the guidance of may, the manager of the administrative department, make the memorandum of the day. I put the day's work in the memo and finished it one by one so as not to miss it.

Second, do a good job in administration and personnel wholeheartedly: do a good job in your own work and routine work, assist leaders in maintaining a good working order and working environment, and make all kinds of file management more and more standardized and standardized. At the same time, do a good job in logistics services, so that leaders and colleagues can avoid worries, and under the direct leadership of the department manager, actively do the daily housekeeping work of the department.

1. Daily reception work: When answering the phone, use civilized language, speak kindly, warmly and politely to receive factory visitors and foreign customers. When I encounter related problems, I will try my best to answer those who come to consult or ask for help or convey them to relevant leaders in time to solve them.

2. Material management: make the company's daily office supplies requisition, manage the material requisition, and register the requisition according to the department's requisition.

3. Document management: make various forms and documents at any time according to the needs of the work, at the same time complete the printing, scanning and copying of documents handed over by various departments, and upload and distribute the notices and documents issued by the company in time.

4. Personnel file management: classify and archive the files of on-the-job employees and former employees, electronically scan and archive them, and bind the new employee assessment form according to the annual sorting.

5. Recruitment: check emails, read resumes, and make appointments to arrange candidates for manager interviews and general manager re-examinations.

6. Travel arrangements for business meetings and exhibitions: make travel plans, book domestic and international air tickets and hotels to ensure the normal travel of business travelers.

7. Financial work: review and apply for office supplies and express delivery fees, pay air tickets and hotel fees, and ensure the timely payment of monthly settlement fees of relevant cooperative companies.

8. Express delivery: do a good job in the registration, receipt and submission of domestic and international consignments, regularly check the receipt of customers on dhl and aramex websites, and report any abnormal express mail to foreign business personnel and relevant leaders in time.

9. Assistance: Assist the department manager to organize and arrange the company's quarterly and annual activities and promote the company's corporate culture.

Three. Knowledge learned in xx years

1. The guidance of may, the manager of the administrative department: learn standard document management, standard official document writing, flexible reception skills, etiquette image in public relations, etc.

2. Under the guidance of Lin Luwen, manager of documents department, learn the basic knowledge of foreign trade, international express freight accounting and cost control, network maintenance and computer basic knowledge, and maintenance and repair of photocopiers and printers.

3. Under the guidance of Chang Hong, manager of shipping department, provide English software and learning methods to remind me to strengthen my English study and exercise at all times.

4. jacky, the design manager's guidance: the correct use of photoshop, the simple cover design of the company's archive files.

5. Guidance of business manager echo: Learn how echo handles things in an orderly way at work.

6. Guidance from colleagues in the Finance Department: The expense application form is filled in in a standardized way, and the filing document is bound correctly.

7. Foreign trade salesmen guide ally and lilian: foreign mail in&; Organizing and filing methods to strengthen English reading ability.

8. General Manager Miss Chen's guidance: Make extensive use of the Internet and do everything with your heart.

9. Director 9.xx's guidance: If you think something is right, try it boldly, even if it doesn't work out in the end, it doesn't matter, at least you have tried.

Fourth, the direction and feelings that need to be worked hard in xx years

For me, the assistant is an affirmation of my ability and a new challenge from the company. I hope that through these two months of study, I can strive to improve my work level, adapt to the needs of work under the new situation, change my working methods in the process of continuous learning, and strive to do better administrative work in the future.

Thank you for the company's training and learning opportunities, and thank you for your help every time. In the future, I will continue to push myself, motivate myself, and always strictly demand myself to do everything with my heart. I hope I can also make a modest contribution to the company by using what I have learned. I also hope that in the near future, I can be independent in my work, no longer rely on department managers and colleagues, and live up to those who have helped me and made me grow.

I will devote myself to my future work with a brand-new look in xx, and I hope to grow and progress with the company!

Office administrator's year-end summary report: 20 15 passed quickly. Looking back on this year, with the care and guidance of the leaders and the support and help of my colleagues, I successfully completed this year's work. As a manager of the company, I have completed my own work and other tasks assigned by the leaders since 20 15. I have improved in all aspects, but there are still some shortcomings. I need to keep learning and accumulate future work experience. The work and study in the past six months are summarized as follows:

First, the administrative work is complicated and trivial. I have been doing a good job in the service of all departments to ensure the normal operation of all departments.

Second, do a good job in administrative personnel and materials, do a good job in the procurement and distribution of office supplies, and rationally allocate the use and management of various departments.

Three. Document management: 65,438+08 meeting minutes were written in half a year, which were uploaded and distributed to all departments of the company.

Fourth, personnel management.

In 20 15, the company adopted various channels in personnel recruitment, including the internet, newspapers and on-site job fairs. At the end of each month, we visit the job fair on time to complete the recruitment of people in various departments. Through the on-site job fair, on the one hand, we achieved the effect of promoting our company, on the other hand, we also completed the recruitment task of the department. Our company adopts the form of long-term cooperation in online recruitment. We have cooperated with Future Exam Bar and Qilu Recruitment Website for a long time, and sometimes let the website help us recruit positions with large demand, which has played a certain role.

Verb (abbreviation for verb) daily administrative affairs

Assist the manager to complete the corresponding work in vehicle management and seal use of the company.

Processing of intransitive verb company information

Handle the annual inspection of company business license and organization code certificate.

Seven, system construction

On the basis of the company's various systems, we will continue to improve the company's vehicle management system, environmental sanitation responsibility area and vehicle management system, put the specific responsibility of vehicle use scope on individuals, make rational use of resources and save costs for the company.

According to the specific situation of the company, formulate the business trip management system and distribute it to all departments.

VIII. Approval Process of the Company

Re-customize the approval process of each company and various forms currently used, and standardize the approval process of various expenses of investment companies, decoration companies and construction companies. When each company signs a contract, the responsibility lies with the individual, and the contract is signed in accordance with the prescribed contract countersigning procedures.

Nine, participate in the production of the company's bidding documents.

20 15 participated in the tender preparation of Jining Mining Group, Jining Court, Industry-University-Research Base and Wenshang People's Hospital respectively, and kept in touch with Beijing Lei Jian and Shenzhen Huahui respectively.

Insufficient

Need to be improved in the company's environmental beautification work; Strengthen the construction of corporate culture;

Lack of management awareness. For the work of other departments, there is less supervision and more logistics services.

The administrative department will face up to the shortcomings in its own work, actively improve and complete the work better, and coordinate the working relationship with other departments.

Year-end summary report of office administrators. Strengthen basic management and create a good working environment.

Creating a good working environment for leaders and employees is one of the important work contents of the administrative department. Over the past year, the administrative department has earnestly performed its duties and strengthened coordination and communication with other departments. The basic management work of the administrative department is basically standardized, and the related work is high-quality and efficient, which has created good conditions for the development of the company's work.

For example, the management of employee personnel files, training files, contract files and official seals is clearly defined and strictly regulated; The accuracy and timeliness of sending and receiving documents are achieved, and the official documents instructed by the leaders are handled in time without delay; The management and control of office consumables, the maintenance of office equipment, and the settlement and reimbursement of daily administrative business have been achieved normally and orderly. Successfully organized outdoor cultural development, badminton competition, reading essay, management, marketing training courses, employee health checkup and other activities, so as to be prepared before the activity, guided during the activity and have results after the activity, which was well received; The administration department has done its duty in dealing with people and things, personnel management, optimizing the office environment and ensuring the office order, which has set up a good image for the company and played a window role.

Second, strengthen services and establish a good atmosphere.

The core of the administration department's work is to do well? Three services? Is to serve the leaders, employees and merchants in the square. Over the past year, we have worked around the center and achieved the following three points in our service:

1, change passive to active. Focus on the key, difficult and hot issues of the company's work, and strive to make consideration the first and service the first. In particular, the daily work such as canteen, warehouse, procurement, control of vehicles and office consumables, and maintenance of office equipment managed by the administrative department is planned, measured, recorded and proactive. The daily work and temporary things assigned by the leaders can basically be handled in time and fed back in time, which is clear every day. When assisting other departments, we also adhere to positive enthusiasm and do not go offside.

2. In the work plan, highlight 1-2 every month? What is the point? Work. Make the work focused and innovative, and change the habit of waiting for the leadership to arrange the work of the administrative department.

3. Innovation and breakthrough in working methods. Constantly improve and innovate the working ideas and methods to meet the needs of the company's development, and make new measures to promote the work of the administrative department in by going up one flight of stairs. Effectively change the service mode of administrative departments, improve work efficiency, and enhance service awareness and professionalism.

Third, strengthen learning and form a good learning atmosphere.

In order to have a strong working ability and maintain the efficient operation of the administrative department, the staff of the administrative department must perform their duties in time? Charging? , to learn the basic knowledge thoroughly, master the professional knowledge deeply, cultivate one's morality and study hard, be thirsty for knowledge, constantly supplement all aspects of knowledge and study the professional knowledge of the administrative department. Over the past year, our department has started from strengthening its own learning, earnestly studied the company's business processes, group systems and other business contents, effectively strengthened the consciousness of theoretical and business learning, and formed a good learning atmosphere.

Fourth, earnestly perform their duties.

1. Pay close attention to the supervision of employee etiquette and behavior norms and office order in the office environment.

In strict accordance with the company's requirements, we strengthened supervision and inspection in terms of the company's employee's code of conduct and office environment, and conducted spot checks on the employee's behavior etiquette and the cleanliness of the office area, creating a good office environment and order.

2. Training: In order to effectively improve the quality of employees and better adapt to market competition, our department actively cooperates with the company to closely combine the optimization of personnel structure and the improvement of employees' quality with the development goals of the enterprise. Are you online? Study and training month? During the activity, nearly 60 class hours of management and marketing training courses were successfully held, and the planning of training work was incorporated into the overall work plan of the department, and the political theory and professional skills training of employees were vigorously strengthened.

3. Human resource management: according to the personnel demand of each department, while ensuring that the staffing is completely controlled within the standard establishment, assist the department to complete personnel recruitment through online search, newspaper recruitment and internal recommendation. For new employees, interview regularly, communicate at any time when problems are found, understand deeply and help solve ideological problems. Through system training and corporate culture training, employees can like corporate culture, understand the development prospects of enterprises and design career development plans. Through the examination, we affirm the advantages and point out the shortcomings without reservation, so that employees can successfully spend their internship in the enterprise. Complete the establishment and improvement of the company's personnel file information, supervise and distribute the company's employees' labor remuneration, and manage the personnel in and out of the company; And complete the monthly attendance record and monthly salary report on time.

Verb (abbreviation of verb) has its shortcomings.

Over the past year, with the attention and guidance of the company's leaders and the strong assistance of various departments, the administrative department has made certain achievements. Although some achievements have been made, there are still many shortcomings, which are mainly manifested in the following aspects: First, due to the meticulous work of the administrative department, we subjectively hope to do everything best, but due to our limited ability, we can't do everything perfectly. Second, I don't know enough about the work of various departments of the company, I don't fully grasp the real situation of existing problems, and I don't play a sufficient role as a staff assistant for leadership decision-making. Third, the implementation of the system is not enough. Due to the complexity of the company's affairs, the basic inspection is not in place, and there is a certain phenomenon of emphasizing system construction and neglecting system implementation. Fourth, the company's publicity needs to be strengthened. It is necessary to increase internal and external publicity and set up publicity groups to ensure the contribution rate of monthly magazines and websites. Fifth, it pays insufficient attention to the study of other professional businesses of the company. All these need to be effectively solved in our future work.

Work outline of intransitive verbs administration department for XX years

XX years have come, and a new year has come. In the new year, we will continue to work around the company center, overcome shortcomings and improve methods; In-depth study, grasp the truth; Strengthen management and improve service; Boldly explore new ideas and methods for the work of the administrative department, push the work of the administrative department to a new level and make greater contributions to the healthy and rapid development of the company!

According to this year's work situation and shortcomings, combined with the company's current development situation and future trends, the administrative department plans to carry out XX years' work from the following aspects:

1. Strive to improve the comprehensive quality of administrative office staff, strengthen theoretical study and business study, strengthen service and management awareness, formulate corresponding assessment management system, clarify the division of labor, fully mobilize work enthusiasm, and make the company's logistics service management work to a new level.

2. Complete the job analysis of each position in the company to provide scientific basis for talent recruitment and performance appraisal;

3. Collect the daily work information of employees and complete the daily administrative recruitment and configuration;

4. Fully consider employee welfare, motivate employees, plan employees' career, cultivate employees' sense of ownership and dedication, and enhance enterprise cohesion.

In strict accordance with the company's requirements, we strengthened supervision and inspection in terms of the company's employee's code of conduct and office environment, and conducted spot checks on the employee's behavior etiquette and the cleanliness of the office area, creating a good office environment and order.

2. Training: In order to effectively improve the quality of employees and better adapt to market competition, our department actively cooperates with the company to closely combine the optimization of personnel structure and the improvement of employees' quality with the development goals of the enterprise. Are you online? Study and training month? During the activity, nearly 60 class hours of management and marketing training courses were successfully held, and the planning of training work was incorporated into the overall work plan of the department, and the political theory and professional skills training of employees were vigorously strengthened.

3. Human resource management: according to the personnel demand of each department, while ensuring that the staffing is completely controlled within the standard establishment, assist the department to complete personnel recruitment through online search, newspaper recruitment and internal recommendation. For new employees, interview regularly, communicate at any time when problems are found, understand deeply and help solve ideological problems. Through system training and corporate culture training, employees can like corporate culture, understand the development prospects of enterprises and design career development plans. Through the examination, we affirm the advantages and point out the shortcomings without reservation, so that employees can successfully spend their internship in the enterprise. Complete the establishment and improvement of the company's personnel file information, supervise and distribute the company's employees' labor remuneration, and manage the personnel in and out of the company; And complete the monthly attendance record and monthly salary report on time.

VII. Existing shortcomings

Over the past year, with the attention and guidance of the company's leaders and the strong assistance of various departments, the administrative department has made certain achievements. Although some achievements have been made, there are still many shortcomings, which are mainly manifested in the following aspects: First, due to the meticulous work of the administrative department, we subjectively hope to do everything best, but due to our limited ability, we can't do everything perfectly. Second, I don't know enough about the work of various departments of the company, I don't fully grasp the real situation of existing problems, and I don't play a sufficient role as a staff assistant for leadership decision-making. Third, the implementation of the system is not enough. Due to the complexity of the company's affairs, the basic inspection is not in place, and there is a certain phenomenon of emphasizing system construction and neglecting system implementation. Fourth, the company's publicity needs to be strengthened. It is necessary to increase internal and external publicity and set up publicity groups to ensure the contribution rate of monthly magazines and websites. Fifth, it pays insufficient attention to the study of other professional businesses of the company. All these need to be effectively solved in our future work.

Eight. Work outline of administration department for XX years

XX years have come, and a new year has come. In the new year, we will continue to work around the company center, overcome shortcomings and improve methods; In-depth study, grasp the truth; Strengthen management and improve service; Boldly explore new ideas and methods for the work of the administrative department, push the work of the administrative department to a new level and make greater contributions to the healthy and rapid development of the company!

According to this year's work situation and shortcomings, combined with the company's current development situation and future trends, the administrative department plans to carry out XX years' work from the following aspects:

1. Strive to improve the comprehensive quality of administrative office staff, strengthen theoretical study and business study, strengthen service and management awareness, formulate corresponding assessment management system, clarify the division of labor, fully mobilize work enthusiasm, and make the company's logistics service management work to a new level.

2. Complete the job analysis of each position in the company to provide scientific basis for talent recruitment and performance appraisal;

3. Collect the daily work information of employees and complete the daily administrative recruitment and configuration;

4. Fully consider employee welfare, motivate employees, plan employees' career, cultivate employees' sense of ownership and dedication, and enhance enterprise cohesion.