Do furniture sales, summarize 5 articles every day and select them.

When the work reaches a certain stage or comes to an end, it is necessary to carefully analyze and study the work done in the previous paragraph, affirm the achievements, find out the problems, and sum up the experiences and lessons, so as to better do the next work. The following is a summary of my carefully selected works, hoping to help you!

Summary of furniture sales day

With the support of _ _ furniture leaders and colleagues, I constantly strengthened my working ability, and earnestly completed various tasks with an attitude of Excellence. My working ability has made great progress, laying a good foundation for my future work and life. Now I will summarize some of my sales experience and work as follows:

Sales experience:

1, don't contradict the customer easily. Listen to the customer's needs first. Even if you don't agree with your point of view, retort politely, give customers a positive attitude and learn to praise.

2. Ask the customer. Don't be shy about asking questions. Don't pretend to know what you don't know. Listen to customers' requirements and their craftsmanship with an open mind.

3. Seek truth from facts. Only by targeting different customers can we be realistic.

4. Know yourself, foster strengths and avoid weaknesses.

As a qualified salesperson, you must first be familiar with the products you sell, know the advantages and disadvantages of your products, which industries are suitable for, and which customer groups are, so as to better show your professionalism and products to customers and win their attention and trust. Of course, don't ignore your competitors. It is necessary to have a targeted understanding of the advantages and disadvantages of rival products; In order to suit the remedy to the case, we can use our advantages to overcome the disadvantages of our customers. For example, our equipment is slightly better than its peers in accuracy and speed. This is our advantage. When introducing products to customers, we should introduce the advantages of our products as much as possible. Shortcomings should be mentioned as little as possible, but the shortcomings and deficiencies of the equipment itself, that is, the shortcomings and deficiencies of the equipment in all peers, can be properly explained to customers. After all, nothing is perfect. Always say how good your product is, others won't believe it all. Don't maliciously attack and criticize the shortcomings and deficiencies of peers, but guide customers to analyze and judge and recommend customers to visit on the spot.

5. Diligence and self-confidence; When talking to customers, speak loudly, pay attention to tone and speed.

6. Ask questions from the customer's point of view, including gradual and greetings. Think about what customers think and worry about what customers are in a hurry.

7. To gain the trust of customers, we should start with friends and communicate emotionally. Care about customers and learn to invest emotionally.

8. Be flexible, be agile, and do things for interest.

9. Trust each other. When selling products, you must first sell yourself, identify with the products, and put your personality before the products.

1 1. Be polite, be polite and use civilized language.

12, have a balanced mind, don't rush for success, as the saying goes: the heart is like a wave, and the surface is like a lake.

13, don't slander your peers in front of customers and expose your shortcomings.

14, learning "Advance and retreat strategy".

Work summary:

First, study hard and strive to improve.

Because I worked at the grass-roots level in the furniture industry after graduation, I learned more about furniture institutions at the beginning of my work, which is of great help to my present work. I want to learn a lot about the industry and sales staff, so as not to be eliminated in the constant development and change of the times, and the work we do is also changing with the constant change of the times. The way to adapt to the needs of work is to strengthen study.

Second, keep your feet on the ground and work hard.

As a furniture salesman, we should be thoughtful and independent, whether in work arrangement or in dealing with problems. These are the unshirkable responsibilities of salesmen. To be a qualified direct seller, you must first be familiar with business knowledge and enter the role. Have certain ability to work under pressure, work hard, step by step, and pay attention to details. Secondly, we should take our work and everything given by our leaders seriously. Take it seriously, handle it in time, without delay, delay or perfunctory.

Third, there are problems.

Through a period of work, I also clearly see that I still have many shortcomings, mainly as follows: 1. There is no follow-up visit to the intended customers in time, so in the future work, we should classify the customers' intentions, mark them well, and visit them regularly to prevent forgetting the customer information. Second, due to limited ability, some things are still not handled properly. It is necessary to strengthen the study of salesman norms.

In short, in my work, through hard work and continuous exploration, I have gained a lot, but I also have a little regret. I firmly believe that I can do it well as long as I work hard.

20 19 looking back at 20__! I wish _ _ furniture a prosperous business and a rolling financial resource in the new year! I also wish myself a soaring performance in the new year!

Summary of Furniture Sales Day Part II

As the manager of _ _ furniture, I'd like to summarize the work in the store this year as follows:

I. Spirit

An excellent store manager must have strong professionalism, love his job, be energetic and be brave in pioneering.

Second, knowledge.

This condition determines the sales ability of the store manager and is the basis for doing a good job in sales. Includes the following aspects:

1, commodity knowledge. Familiar with production process and quality characteristics (including fabrics, materials, paints, etc.). ), function (under what environment and conditions), specifications (including fabrics and products, etc. ), the production cycle, delivery time and inventory of all goods in the mall: understand the knowledge of the use, maintenance and repair of goods; Understand the relevant situation of competitive products in this industry;

2. Enterprise knowledge. It is necessary to master the company's historical background, business philosophy, production capacity, product structure, variety series, technical level, equipment, service methods and development prospects. Understand the company's sales situation and sales network in various regions.

3. User knowledge. Understand the consumption psychology and level of furniture buyers (including potential customers) and the basic requirements for their home environment layout.

4. Market knowledge. Understand the environmental changes and customer satisfaction of furniture market. Because when you communicate with customers, you effectively use body language (such as eyes and expressions). ) to convey your sincerity. Moreover, when introducing goods, it will only be counterproductive to gain customers' trust in our goods by attacking other similar goods, and even make customers feel disgusted. Finally, when talking about problems, it is very convincing to try to put yourself in others' shoes.

Third, know your customers.

When talking with customers, the store manager can start to understand the customers' choice intention from the aspects of customers' purchase motivation, housing living area, family decoration style, personal color preference and general economic situation, so as to introduce the goods in a targeted manner.

Fourth, seize the opportunity.

According to the different purposes of customers, different reception methods should be adopted. For customers with strong purpose, the reception should be active and quick, and the goods should be carefully demonstrated by using the other party's questions, and the opportunity should be lost; For customers who are hesitating and are "shopping around", the store manager should patiently explain the characteristics of this product to them, don't rush for success, and let customers think it over before making a decision; For customers who have become buyers of goods, we should keep in touch with the guests, focusing on the company's services and other complementary goods, so as to avoid feeling left out.

Verb (abbreviation for verb) guides consumption.

When the customer already knows something about his favorite product, but is still considering it, the store manager can help the customer make a choice according to the knowledge of home decoration, tell him what effect this product can achieve, or casually talk about the high level of consumer groups of this product, thus effectively promoting the final transaction. The most important thing to guide consumption is that the store manager introduces products with profound professional knowledge and provides professional advice to customers.

Opinions on the treatment of intransitive verbs

In sales work, we often hear customers' opinions. A good store manager should not be disturbed by the different opinions of customers. The store manager should first try his best to provide the buyers with the goods they like, so as to avoid the emergence of objections or minimize them. The store manager should listen patiently to the objections that have appeared. If the customer's opinion is incorrect, he should explain it politely. On the contrary, we should sincerely express our gratitude.

Seven, pay special attention to after-sales.

After-sales service is a more important link than selling goods, and it is also a very important link to deal with the relationship between enterprises and customers. It can build consumers' trust in the enterprise, not only strengthen the relationship between merchants and customers who have bought goods, but also make them "repeat customers". At the same time, old customers can also influence customers and open up a broader market. We can do a good job of after-sales service from the following aspects.

1. Contact customers to ensure service. After the product is sold, it does not mean the interruption of the buying and selling relationship. The store manager should continue to contact customers regularly, keep in touch and serve customers. If the customer is satisfied with the product, the store manager should fully fulfill the guarantee of assembly, maintenance and service, accept the customer's opinions happily and take improvement measures in time.

2. Record and save information. The sales department of an enterprise understands the changes of the product sales market by establishing customer files and keeping work records, which provides useful reference for analyzing and opening up the market and valuable information for improving after-sales service. The information that the store manager should keep and record includes: the customer's name, address, contact information, the name, model, specification, purchase quantity, transaction amount and other valuable information during the customer conversation (products put on the market by competitors and their marketing characteristics, etc.). ), the purchase and non-purchase of customers in the sales process and the reasons, and what opinions are put forward on the products of the enterprise.

3. Analyze and manage key customers. Key customers are the core part of all customers, accounting for a large proportion of all sales profits in shopping malls. They are representative and influential in a certain social level, have taste in home selection and advocate trends. These customers can be selected from work records and customer files, and the store manager regards such customers as key public-private relations in after-sales work, which is an important marketing means; According to experience, some customers who may become key customers at some time in the future can be considered as potential key customers, and such customers must also attract the attention of the store manager.

This is my understanding of furniture sales in 20__, including some sales skills. I hope that the furniture industry will usher in a new spring next year.

Summary of furniture sales day

The year 20__ is coming to an end. Looking back on the work of 20__ _, there are fruitful joys, difficulties in tackling key problems with colleagues, and melancholy when encountering difficulties and setbacks. Time flies. Unconsciously, the 20__ year full of dreams and passions is approaching with the beginning of the new year. Since I joined Xi 'an Yintai Store and became a member of this group, I have done everything with my heart, made full use of this platform to improve my ability in all aspects, reviewed the courses, gained a lot and felt a lot.

First, do your job well.

1, or don't do it, do it. Everyone's experience and knowledge level are different, which determines that everyone's ability to do things will be different, but in many cases, whether the work can be done well is not determined by ability. In practical work, a considerable part of the work is not done by ability, but by a strong sense of responsibility to the company, the department and ourselves. Dedication comes from responsibility, and a person who has no sense of responsibility cannot be a person with professionalism. It can be said that a strong sense of responsibility and responsibility is the first requirement for doing a good job in shopping guide, and it is also the most basic quality that a shopping guide should have.

2. Diligence, unity and mutual assistance. Shopping guide is a trivial and tedious job, with many accessories and troublesome procedures. A little laziness may leave a hidden danger for mistakes. An order is often completed by many departments, and the strength of one person is very small in the whole work. Only by uniting and cooperating can we ensure the smooth completion of the order.

3. Be careful and work hard. Only in this way can we avoid our own mistakes, find out the possible mistakes of customers, put an end to some mistakes at the source and reduce the waste of manpower and property. If these mistakes can be found and handled in time, there will be no serious consequences. You can imagine. I think as our shopping guide, we can only clearly realize from the bottom of our hearts that anyone can make mistakes, but as long as you work hard and pay special attention to every detail, these mistakes can be avoided.

4, the spirit of suffering.

To be a shopping guide, you should have the spirit of hard work and hard work. Sales is an easy thing, and it is even more difficult. It is not easy to do it well. So we have to do more than just receive customers and learn product knowledge. We should make a perfect plan and product for our customers according to their requirements and our own experience. If possible, we should visit the factory to understand the production process so as to carry out our work better.

Second, handle the relationship with customers and external cooperation units. Learn to be a man, handle relationships and do things well. Just like the relationship between countries: there are no eternal friends and enemies, only eternal interests. In essence, the relationship with customers and external cooperation units is also the same. It is precisely because cooperation can bring benefits to both sides that the cooperative relationship between the two sides will arise. As a businessman, the most direct pursuit is profit. No matter how good you are, it's no use to him if you have no money to earn. If there is money to earn, other requirements can be appropriately reduced. Recognizing this, when dealing with relevant subjects, we can take a good measure, laugh and scold, and put it away freely.

Looking back, I feel that I have made some insignificant achievements-of course, these achievements include the unremitting care of the leaders and the great assistance of my colleagues-but at the same time, I also deeply realize that I still have many shortcomings in my work, which need to be further studied and improved in the next stage of my work.

First, further strengthen the efforts to learn from leaders, colleagues and customers, and constantly improve themselves. There is no end to learning, especially for us young people, we should always keep an open mind.

Second, strengthen the sorting of order data and straighten out the order data in the folder. This was not done well in the past, mainly because I didn't fully realize it from the bottom of my heart and didn't develop good habits.

Third, strengthen the study of production technology and processing knowledge. This is a knowledge that our shopping guides generally lack at present, and it is also very important. As a shopping guide, if he lacks this knowledge, his knowledge structure will be incomplete and the operation of orders will not be practical enough. It would be great if the company could organize and strengthen training in this field.

Fourth, further standardize your own workflow and strengthen the planning of your work. Standardized workflow can greatly reduce the probability of mistakes. In the new year, we should strictly follow the standardized process to operate orders, avoid some low-level mistakes, reduce confusion and develop good work habits. Strengthen the planning of your work, avoid forgetting what you should do, reduce forgetfulness and change your impatient personality.

Fifth, if there is an opportunity, we should go out to develop more customers, improve our sales ability and further develop and improve our various abilities.

Sixth, strive for more opportunities, play a greater role and make due contributions to the development of the company in all aspects. In short, I will proceed from my own actual situation, give full play to my advantages, take various targeted measures to make up for my shortcomings, constantly improve my abilities in all aspects, seize the great opportunity of our department's leap-forward development, work hard, make positive progress, work hard with my colleagues in the department, cooperate with each other, do my best to do my job well, and make my due contribution to the completion and rapid development of the company's business objectives.

Summary of furniture sales day

First, the practical purpose:

Since entering the university, the employment problem always seems to surround us and become an endless topic. In today's society, job fairs always say "experience first", but how much social experience will we have in the ivory tower? In order to expand my knowledge, expand my contact with the society, increase my personal experience in social competition, exercise and improve my ability, so that I can really enter the society after graduation, I decided to carry out social practice during the holiday. As a college student in the new century, he should know how to communicate with people from all walks of life and deal with everything that happens in society, which means that college students should attach importance to social practice, which is essential.

After all, after graduation, I am no longer a college student, but a member of society. I want to communicate with the society and make contributions to it. All I know is that an armchair strategist is far behind. We should not only learn well what we have learned in school, but also learn other knowledge from life and practice, and constantly arm ourselves from all aspects, so as to stand out from the competition and express ourselves. The journey of life in the future is long, so we must cultivate ourselves into a qualified and useful talent for society. Moreover, I deeply feel that entering the university is not the end of my life. Only by eating more bitterness can we know that the hardships of life are not easy. It's only been a short time, but I feel like years have passed. Added a lot of knowledge that is not in the textbook. I remember reading that knowledge is like human blood. Without blood, people will be weak; Without knowledge, people's minds will dry up. I didn't look for a job in advance this summer vacation, but I am also actively looking for a summer job. Most of the summer jobs are hard and the salary is relatively low. Finally, through the introduction of my classmates, I became a salesman in Roche Mazer. The work of a salesman is relatively easy, which can exercise my eloquence.

Sales is a very training job. No matter what products you sell, you can improve one's ability, which is of course related to one's performance in this process. In August, 20__, I was fortunate to be a sales assistant in a furniture store. After working 10 for more than 0 days, I feel that both the improvement of my business ability and the getting along with my colleagues in the workplace have benefited me a lot. Now I will do the following work as an internship as a sales assistant in these 65,438+00 days:

Second, the practical content:

1, overview of practice:

During the summer vacation, I worked as a sales assistant in Furma Furniture City from August 3rd to August 6th. My shop is Roche Mazer, which mainly deals in soft beds and coffee tables. The products are aimed at middle and high income people. Short training before promotion, knowing the name, performance, model and quotation of furniture, language organization when facing customers, gfd and other knowledge. The next step is the formal work. Go to work at 8: 00 every morning, get off work at 1 1:30, get off work at 2: 00 pm and get off work at 5: 00 pm. After arriving at the store, get ready, arrange promotional materials and gifts, and then adjust your mentality to welcome customers.

2, familiar with the product:

Furniture sales have never come into contact with me in my previous job, so although I was arranged to be a sales assistant in the store at first, the leader in charge of taking me let me familiarize myself with the products in the store first. The products are mainly high-grade soft beds and coffee tables. My lack of furniture knowledge is a big taboo when facing customers. How to sell furniture to customers? In order to master the knowledge of furniture as soon as possible, I found the descriptions of all the products with soft beds and coffee tables in the company, and also searched the relevant information through the internet. If you don't understand, ask the old employees. You know not only furniture knowledge, but also some solid wood knowledge. Through the study, I quickly became familiar with the products operated in the store, and I basically knew the products like the back of my hand, and I probably mastered the information about furniture in the market. These are of great help to the follow-up sales work.

3. Understand the business process:

Do daily management well. Sales assistants should not only participate in the sales process, but also keep up with a lot of after-sales management. As a sales assistant, not only do a good job as an assistant to the leader in business process, but also provide valuable reference for the leader. This function is embodied in daily management. For example, after a transaction is completed, the customer information is counted and then provided to the leader. Although these tasks seem trivial, they can exercise a person's overall planning ability in the process of doing them.

After getting familiar with the products, I began to get involved in sales-related work. Take my career at that time.

The person in charge of service is negotiating with the customer. In order to complete the project, the leaders constantly introduced Roche MAZET products and their unique advantages among similar products to customers. There are many competitors in the furniture industry, and every contact with customers may mean success or failure. Therefore, before contacting with customers, we should not only ask the leaders how to proceed, but also carefully observe how the leaders talk with customers and how to respond to customers' requirements or harsh requirements during the contact process. After a period of hard work. And I also feel that I have benefited a lot from doing this project. I am not only familiar with the business process, but also learned a lot of knowledge that I can't learn in class, such as how to deal with interpersonal relationships and how to master and analyze customer psychology. Of course, thank you very much for your guidance.

Third, the actual effect:

After practicing for a month, I have some ideas about this furniture. First of all, most people who answered "Look" are basically not interested in buying furniture. When they are interested in this brand of furniture you sell, they will come and ask. It's better for you to introduce them at this time. However, the price of furniture is often a major factor to be considered, which affects consumers' purchase. Comprehensive factors such as quality are directly proportional to the price. There are often many consumers who turn to other slightly cheaper brands because of the high price of their favorite models. As we all know, service attitude will affect consumers' purchasing power. According to observation, I found that smiling can attract customers. On the contrary, being too serious or careless will make customers forget it. So, no matter what, we should keep smiling to meet every customer.

Although I was slow at first, as the saying goes, practice makes perfect. After a day's exercise, I gradually got used to it, and it will be smooth in the future. I haven't sold any products, but my work attitude is ok.

Fourth, practical experience.

My eloquence has been improved in this practice. In the process of talking with customers, I pay great attention to the context and tone, correct some inappropriate places in time, and make my speech more generous and decent than before. I think talking more is very important to improve my eloquence. I should try my best to speak boldly with my brain. I can't be as overwhelmed as I was on my first day at work. I believe that if you talk too much, your ability will be improved unconsciously.

2. Be good at communicating with people in society. Language is a bridge of communication. How to communicate with people in a friendly way requires long-term practice. Not many people come into contact with at school, and most of them are students like themselves. They don't have much scruples about talking, and it doesn't hurt to joke. This topic is also of interest to them After work, there are more people in contact, but I can't adapt to the way of communication with all walks of life in school, which makes me unable to cope with the conversation with others and makes the conversation cold. This is embarrassing. Therefore, after leaving school, if you want to gain a foothold in society, you must have essential changes. There is no need to make your language humorous, but the most basic thing is to speak appropriately, without irony, and remember the truth that "disaster comes from your mouth." Communication with colleagues is equally important. People will be integrated into social groups in society, and people will cooperate with each other to make the process of doing things more harmonious and effective. You should listen, be patient, and accept the advice given to you with an open mind.

3. Have confidence in society. Self-confidence is not a numb boast, but an affirmation of one's ability. When you have been in contact with customers many times, I understand the importance of confidence. It is a sign of your confidence that you have no obstacles in communicating with others. When you don't have enough self-confidence, you can't communicate with others smoothly at all. It doesn't matter if you have no social work experience. The important thing is that your ability is no worse than others. Social work experience is also accumulated, so there is no need to feel inferior. Your self-confidence can sometimes infect other work partners.

4. Overcome your timid mentality in society. If you are timid, you will be timid, unable to show your state, and your efficiency will be reduced.

A summary of verb (abbreviation of verb) practice

In practice, I have learned a lot and suffered a lot. These things can't be told to outsiders. I have to bear it silently. These are all growing pains. Only after experiencing a lot of pain and things can I do better. Maybe I still know too little about society. Maybe I'll think it's true after a long time! In my future study and life, I will straighten my mind, position myself correctly, study hard, strive to improve my comprehensive quality, adapt to the requirements of the times, and be a useful person to the society and the people. Although the time of this social practice is short, the enlightenment it left us is profound and long-term. By actively participating in social practice activities, I got to know the society, defined my historical mission, stimulated my enthusiasm for learning, and really achieved the goal of being educated, becoming a talent and making contributions.

Summary of furniture sales day

Sales is a process. Getting the customer's contact information means that the customer is willing to include you in his choice plan, which increases the possibility of successful sales. Stores are the most important units to collect customer information, so it is necessary to strengthen the collection of store information. Now to sum up.

First of all, in terms of furniture expertise:

1) product knowledge: strengthen the familiarity with the production technology, material characteristics, specifications (including fabrics and products), production cycle and delivery date of office furniture products. Understand the use, maintenance and repair knowledge of products; Understand the relevant situation of competitive products in this industry;

2) Company knowledge: In-depth understanding of the cooperation background, product production capacity, production technology level, equipment, service mode and development prospect between the company and other furniture manufacturers.

3) Customer demand: Understand the consumption psychology, consumption level and basic requirements of furniture buyers (including potential customers) for producing products.

4) Market knowledge: Understand the trends and changes of the furniture market and the purchasing power of customers, and conduct market analysis in different regions.

5) Professional knowledge: further understand other technical knowledge related to furniture, so as to better communicate knowledge and business scope with different customers, and understand the changes of design thinking of different decoration design companies in the new year, so as to better cooperate.

6) Service knowledge: understand the basic etiquette of receiving and meeting guests (pay attention to the taboos of foreign guests and social knowledge about nationalities and religions), and handle documents seriously, seriously and quickly; Effective use of body language (including posture, language, movements, etc. Passing information is an effective way to gain trust.

Second, their own sales culture:

1) Psychological testimony at work. Under the leadership of Mr. Pang and Mr. Pang, I have carried out a series of basic quality training such as strengthening self-awareness, self-analysis, customer analysis, signing skills and backstage support, which has made a more comprehensive preparation for me to know and face different negotiation skills of different customers in future sales. I will definitely think of you when I get a high salary, and I will definitely thank you with my actions. You all gave me opportunities and platforms for development. It is precisely because I have learned a lot of sales skills from you, improved my negotiation ability, and based on these previous experiences, I believe that I can grow independently in my post more smoothly in my future work. In the course of my work, I have grown a lot with the careful training and example of the two leaders. Thank you for your help in my work. These are the accumulation of my knowledge and wealth.

2) Adjustment of professional mentality. A salesman's day should start at the first sight in the morning. Every morning, I will wake up from the cheerful and radical alarm, and then greet the day's work with a full of energy and happiness. If I have less experience than others, then I am more honest than others; If I don't have as many lists as others, then I am better than others.

3) Development of key customers. Here I want to say: I have classified all my customers; If there are customers such as AB, I will treat the customers of Class B as Class A, so as to have one more Class A than others, and one more Class A will give me one more chance. Visit customers at least three times a week. I think attacking customers is the same as setting goals. First of all, we should focus on becoming customers. Only in this way can we achieve results. When the key customer approves, I will shift my energy to the second key customer.

4) Training of signing skills. Although I have been in the company for three months, it is a pity that I have not signed a single order, such as how to get customers → follow customers → business negotiation → scheme design → successful signing → after-sales installation → after-sales maintenance → interpersonal maintenance. We need to strengthen our understanding of such a process.

5) Shortcomings in your own work. Business experience is not rich enough, and the toughness and business skills of salesmen need to be broken. I hope to improve my own shortcomings as soon as possible, give play to my own advantages, lay a good foundation for future sales business, and improve my self-confidence and business sales ability. I want to practice and summarize in my future work, actively learn and consult the business knowledge of old salesmen, and improve my sales skills as soon as possible.

Do furniture sales and summarize 5 selected articles every day:

★ Summary of personal work of furniture shopping guide 5 articles

★ Five Summaries of Latest Furniture Sales in 2020

★ There are 5 short articles in the annual work summary of furniture salesmen in 2020.

★ Five Summaries of Furniture Work in 2020

★ Weekly Notes on Furniture Summer Internship 5 Articles

★ 5 simple office furniture sales contracts

★ Brief introduction of model essay of furniture factory company