How to test the customer service of 12345 hotline?

Take written examination, computer operation examination, interview and other ways to select the best candidates.

Written test: the proportion of the examination is 1:2, and the number of applicants has not reached the proportion. According to the registration situation, the number of recruits can be reduced or the registration time can be extended. The content of the exam is the basic knowledge of public knowledge.

Computer operation test: the test content includes basic computer operation ability, typing speed measurement and office software use.

Interview: After conversion according to the scores of written test and computer operation test (each accounting for 50%), the interviewer is determined according to the ratio of 1:2 according to the number of recruits from high to low. If the final interview shows the same result according to the ratio of 1:2, they will enter the interview together.

The specific examination time and place will be notified separately.