My opinion on the sales skills of ceramic tile shopping guide

Shopping guides should think that people will always have a deep first impression on things or others, so your booth and product image should be arranged so that customers will fall in love at first sight and never forget it. When promoting their own products, potential users often have various psychological changes. If the salesperson does not carefully ponder the user's psychology and come up with "housekeeping skills", it will be difficult to understand the real intention of the other party.

How to promote products to different users and see what kind of people they belong to can take different measures for different types of users to achieve "targeted", so as to get twice the result with half the effort.

First, the economic deficiency type:

Such people want to buy, but they have no extra money. They just don't want to buy it for many reasons.

Countermeasures: As long as you can be sure that he (she) is interested in the product or wants to get treatment, but he (she) can't get the money, you should try to stimulate his (her) desire to buy, compare with others, make him (her) feel unbalanced, or let him (her) buy in batches.

Second, grumpy, naysayers:

He has a bad temper, doubts everything, is particularly impatient, likes to teach others lessons, often loses his temper for no reason, and sometimes likes to "sing against you".

Countermeasures: smile to impress others, first admit that the other party is reasonable and listen more. Don't be "threatened" and then "flattered" by the other party. It is advisable to impress him (her) and them with supercilious words. When the other party has a sense of superiority in front of you and understands the benefits of the product, they will generally buy it.

Third, indecisive:

I mean to buy, and my attitude is sometimes warm and sometimes cold, and my mood is changeable and unpredictable.

Countermeasures: first of all, we must gain the trust of the other party. This type of people will have "negative thoughts" in their minds when they think calmly, so induction should be adopted.

Fourth, cautious:

This kind of people have economic strength, sometimes they will keep silent and observe on the spot, sometimes they will have endless questions, speak slowly and carefully, and usually stay on the spot for a long time.

Countermeasures: To cater to his/her speaking speed, speak as slowly as possible to make him/her feel credible. When explaining the functions of products, it is best to use experts' words or real facts, while emphasizing the safety and superiority of products.

Five, greedy and cheap:

I hope you can give him (her) a lot of discounts before you want to buy and bargain.

Countermeasures: talk more about the uniqueness of the product, give him (her) a product or make a free list, highlight after-sales service, and make him (her) feel that accepting this product is cost-effective. More common in women.

Sixth, come and go in a hurry:

Check in a hurry and always say that he (she) has limited time. In fact, this kind of people are most concerned about quality and price.

Countermeasures: praise him (her) as a person full of life breath, and directly tell the benefits of the product. Get to the point and don't beat around the bush. As long as he (she) trusts you, this type of person usually does things very quickly.

Seven, pretentious type:

No matter what products they have, such people always show great understanding and always treat them with disapproving eyes. Generally, these people have superior economic conditions and are mostly intellectuals.

Countermeasures: this kind of person likes to listen to compliments, so you should praise him (her) more and cater to his (her) self-esteem, and never laugh at or criticize him (her).