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Is it useful to complain about the renewal of telecom package?
Complaint channels of telecom operators:
1. complain directly to telecom operators. According to which telecom operator you are using, directly call the complaint hotline of their head office to make a complaint and ask the customer service staff to raise the existing problems.
2. Complain through 123 15. Consumers directly call the hotline "area code+123 15" to make a complaint or report. In addition, you can also complain about telecom operators through the "national 123 15 platform".
3. Complain to the Ministry of Industry and Information Technology. The superior supervision department of telecom operators is the Ministry of Industry and Information Technology, so the most effective way to complain is to find the Ministry of Industry and Information Technology.
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