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Work plan with new sales people 1
As a newcomer who just stepped into the sales industry, in less than a month, I realized that I lacked not only knowledge
6 Work plan with sales newcomers
Work plan with new sales people 1
As a newcomer who just stepped into the sales industry, in less than a month, I realized that I lacked not only knowledge
Work plan with new sales people 1
As a newcomer who just stepped into the sales industry, in less than a month, I realized that I lacked not only knowledge and skills in sales, but also all aspects of the enterprise-corporate culture, management system, application and operation of various products.
After this period of study, combined with my previous study and practical work experience, I have a certain understanding and understanding of some basic simple instrument parameter measurement configurations. Memorize all kinds of brands and main products of various brands operated by enterprises, and reasonably select appropriate measuring instruments and configurations of various parts according to some parameters and drawings provided. Next, I need to improve myself more thoroughly. I still have great knowledge defects in technology and sales:
(1) In addition to being familiar with all kinds of products of this enterprise, you should also be able to use them skillfully and conduct measurement proofreading. Memorize the technical parameters such as range, precision and range of various products, and answer them in time when customers ask, without making mistakes. Use cad software to draw product drawings, assembly drawings and so on.
(2) Learn sales-related knowledge and skills. From the beginning of answering the phone, after receiving the customer's phone call, make records, ask the relevant important parameters and questions clearly and record them in detail, and ask the other party for relevant information as much as possible, so as to match the corresponding measuring instruments for customers faster and better.
(3) On the basis of mastering all the product knowledge of the enterprise, we can flexibly respond to any questions raised by customers, give preferential and reasonable selection and configuration, and do our best to make customers satisfied with our services and products. Although I don't know much about the sales industry, there is a saying that "attitude determines everything". Since I have chosen the measurement aspect of the sales industry, I will go all the way to the peak of my career, continue to study hard and create more wealth and value. Life is endless, wealth is endless, although some people say that money brings neither death nor life, so much is useless. In fact, this is just the opposite. You don't need wealth, but it can reflect the value of your own ability. There is no end to learning. As long as any industry can step into this threshold, it will have the opportunity to show its ability. Sales is not only a job, but also a communication between people. At any time, no matter what you do, you should take it seriously, learn to control your emotions, and don't let bad emotions affect your colleagues or customers.
Work and life are the same, not always smooth sailing. You will encounter all kinds of difficulties at any time. Only with an unshakable mind and perseverance can we make ourselves a permanent foothold in this industry and even in this society and not be eliminated. I am full of confidence and desire for my future work. I will improve myself through continuous learning, prove my ability and show my value with practical work.
Work plan for new sales staff 2
First of all, in terms of furniture expertise
1, product knowledge: strengthen the familiarity with the production technology, material characteristics, specifications (including fabrics and products), production cycle and delivery date of office furniture products. Understand the use, maintenance and repair knowledge of products; Understand the relevant situation of competitive products in this industry;
2. Company knowledge: In-depth understanding of the cooperation background, product production capacity, production technology level, equipment, service mode and development prospect between the company and other furniture manufacturers.
3. Customer demand: understand the consumption psychology, consumption level and basic requirements of furniture buyers (including potential customers) for producing products.
4. Market knowledge: Understand the trends and changes of the furniture market and the purchasing power of customers, and conduct market analysis in different regions.
5. Professional knowledge: further understand other technical knowledge related to furniture, so as to better communicate knowledge and business scope with different customers, and understand the changes of design thinking of different decoration design companies in the new year, so as to better cooperate.
6. Service knowledge: understand the basic etiquette of receiving and meeting guests (pay attention to the taboos of foreign guests and social knowledge about ethnic groups and religions), and handle the documents seriously, seriously and quickly; Effective use of body language (including posture, language, movements, etc. Passing information is an effective way to gain trust.
Second, the accomplishment of sales staff.
1, feelings at work.
Under the leadership of a certain leader and a certain leader, I have carried out a series of basic quality training such as strengthening self-awareness, self-analysis, customer analysis, signing skills and back support, which has made a more comprehensive preparation for my training in understanding and facing different customers' different negotiation skills in future sales. I will definitely think of you when I get a high salary, and I will definitely thank you with my actions. You all gave me opportunities and platforms for development. It is precisely because I have learned a lot of sales skills from you, improved my negotiation ability, and based on these previous experiences, I believe that I can grow independently in my post more smoothly in my future work. In the course of my work, I have grown a lot with the careful training and example of the two leaders. Thank you for your help in my work. These are the accumulation of my knowledge and wealth.
2. Adjustment of professional mentality.
A salesman's day should start at the first sight in the morning. Every morning, I will wake up from the cheerful and radical alarm, and then greet the day's work with a full of energy and happiness. If I have less experience than others, then I am more honest than others; If I don't have as many lists as others, then I am better than others.
3. Development of key customers.
Here I want to say: I have classified all my customers; If there are customers such as ab, I will treat the customers of Class B as Class A, so as to have one more Class A than others, and one more Class A will give me one more chance. Visit customers at least three times a week. I think attacking customers is the same as setting goals. First of all, we should focus on becoming customers. Only in this way can we achieve results. When the key customer approves, I will shift my energy to the second key customer.
4. Signing skills training.
Although I have been in the company for three months, it is a pity that I have not signed a single order, such as how to get customers → follow customers → business negotiation → scheme design → successful signing → after-sales installation → after-sales maintenance → interpersonal maintenance. We need to strengthen our understanding of such a process.
5. Shortcomings in my own work.
Business experience is not rich enough, and the toughness and business skills of salesmen need to be broken. I hope to improve my own shortcomings as soon as possible, give play to my own advantages, lay a good foundation for future sales business, and improve my self-confidence and business sales ability. I want to practice and summarize in my future work, actively learn and consult the business knowledge of old salesmen, and improve my sales skills as soon as possible.
Work Plan with Sales Newcomers Chapter 3
In order to achieve the planned goal of next year, combined with the actual situation of the company and the market, we have determined several work priorities for next year:
First, expand the sales team and strengthen business training.
The introduction and cultivation of talents is the most fundamental and core, and talents are the primary productive force. No one in the enterprise will stop, increase the introduction of talents and replenish the company's fresh blood. Iron battalion is a mobile soldier, so we are trying to retain reasonable talents. Choose the right people, use good people and use the right people. Strengthen communication with the office staff of the company, select and introduce more excellent sales staff, use their own relationship, integrate some business personnel, use the salesman's strategy to introduce, strive for more business personnel, increase recruitment, and improve the company's staffing and the establishment of the early sales team. In addition, recruit some mature technical and business personnel in the market. I intend to focus my work on setting an example and cultivating new ones. First, I mainly do a few examples to set a good example. Because the power of example is infinite.
Man is plastic, but he is inert. The knowledge training, professional knowledge and sales knowledge training of the sales team can never be relaxed. Training is an important means to establish and consolidate business teams. Regular training is of great benefit to the psychological shaping of sales staff. And according to the development of business personnel, select, introduce and train regional managers. Business people will be more attentive.
Second, the sales channels are perfect and the sales channels are sinking.
In order to ensure the completion of the annual sales task, I usually collect information carefully and summarize it in time, and strive to open up new markets and expand the market share of products. Reasonably and effectively decompose the target.
In the three provinces, the market is the core competition area of the company, and the sales team and sales channels should be improved in these three provinces. On the one hand, it is the allocation of personnel, on the other hand, it is the integration of customer resources and the key areas of customer personnel. We should set an example for the companies there and establish a model market. Cloning is complicated.
Other provinces and cities mainly focus on an existing business staff, focusing on finding partners and some big agents. Companies that take the wholesale route should relax their sales policies appropriately.
If the business personnel explore the market by themselves, the company will provide business support in the early stage, focusing on training for one month, and technical support for three months in the later stage.
Third, product adjustment and product update.
Products are the lifeline of enterprises, not what we want to buy, but what customers want to buy. What we bought and what our customers want to buy. Finding the needs of customers is fundamental. Therefore, product adjustment should be combined with the market. In addition, we should also consider the profit of the product. If the product is unprofitable, there will be no living space. The same is true for customers. Customers don't buy products, but profits, and profits are the profits they get from the products they buy. It is an unchangeable rule to pursue the principle of rational distribution of product profits. Enterprises are not welfare homes, and creating value for enterprises is the most basic requirement of management. The change from development to making money is the last word.
The life of a product is limited. Constantly increasing new products, on the one hand, shows the strength of the company, on the other hand, also shows the vitality of the company. Eliminate unprofitable and inappropriate products. Combined with the professional quality of the company's business personnel, the products should be adjusted from three aspects: conducive to the company's development, conducive to the sales of business personnel, and conducive to customer demand.
Products should reflect the characteristics of the company and take the road of differentiation. On the one hand, there must be brand products of the company. A product can build a brand. So the product should be refined.
Fourth, long-term publicity focuses on promotion.
Publicity is long-term, and promotion is short-lived. Publicity for a while, publicity for a lifetime. Focus on promoting sales activities and making products famous in a market, that is, brand meaning. Combined with the development and changes of the market and epidemic situation, products come first to achieve the purpose of marketing momentum. For key products and key markets, carry out various promotional activities according to local conditions. Of course, the main focus of the work is still on product promotion and various knowledge lectures. Use the company's website to release products in time, and use the Internet to release information such as product listing.
Five, self-improvement, rapid growth.
In order to concentrate on sales, I plan to study hard. Learn more about management and learn more about sales. While doing a good job in sales, I intend to improve my theoretical knowledge by learning business knowledge, management skills and actual sales, strive to continuously improve my comprehensive quality and lay a human resource foundation for the further development of the enterprise.
I will take responsibility for myself and lead the whole group to launch an impact on the planned goals with practical actions.
Work Plan with Sales Newcomers Chapter 4
I. Work objectives
In 20xx, the individual plans to repay more than 654.38+0 million yuan, maintaining a growth rate of 345.9%. I expect to pay 6.5438+0.5 million yuan in the first quarter, 250,000 yuan in the second quarter, 300,000 yuan in the third quarter and 300,000 yuan in the fourth quarter. The number of end users in Nanjing is expected to increase to 654.38+0.50, and the number of dealers will increase to 70.
Second, the work measures:
1. Dealer management
Regularly check and verify the inventory of high-quality products, cooperate with the company's delivery time and logistics work, and ensure that the dealer's inventory is digested in a short time, so that there is no product backlog and shortage. At the same time, coordinate the channels of dealers, and avoid product price wars if there are overlapping sales networks.
2. Solve the problem of product rushing and escaping.
Implement a management system with clear rewards and punishments, solve the market threat caused by the sharp fluctuation of product prices, find out the root cause of goods smuggling, and cancel the product promotion qualification of illegal dealers after verification. The time is 1 year. On the contrary, for sellers who provide valid information and hold vouchers, the company gives corresponding promotion subsidy policies.
3. The sales channel sinks
Further, the products will be deeply distributed, from the original wholesale market to the farmer's market. In the terminal visit, according to the collection of information, the consumer groups with great demand for products will be found. At present, the demand for concentrated juice products is concentrated in cafes and teahouses, and we still need to find corresponding breakthroughs in product quality and price.
Third, the target market:
I will develop Yangzhou, Taizhou, Yancheng, Huai 'an, Zhenjiang, Lianyungang, Wuhu, Maanshan, Anqing, Huainan, Huaibei and other local markets in central Jiangsu, northern Jiangsu and Anhui, collect and set up special dealers, enjoy the same distribution policy as Nanjing, and implement natural sales. Whether to send more sales staff in special areas may depend on the situation.
(1) Key promotion products:
Chicken juice and fruit juice will be promoted in xx. The digestion cycle of the two products is short, but their advantages in market competition are not obvious. It is planned to stop the promotion of sushi vinegar, mustard oil and Chili oil with long digestion cycle, thus subsidizing the promotion of chicken juice and fruit juice products, which can play an incremental role in key products.
(b) sales team human resource management:
1. personnel creation
Nanjing office has 5 employees and 4 terminals, with circulation 1 person. It is planned to deploy 1 person from the terminal to run the circulation market, and at the same time, the original personnel in charge of circulation also run to the surrounding cities in the province to open up a blank market.
2. Coordinated operation within the personnel system
At the morning meeting every day, the work report of the previous day will be made. Dock staff will list the regional business work they are responsible for. Circulation personnel will provide market information and competitive product trends to terminal personnel. The supply and demand information and network information of the terminal will be sorted out and solved by the circulation personnel. Everyone will exchange views, communicate information and do a good job in all aspects of sales.
3. Definition of key positions, skills and ability requirements
Terminal personnel are sold to hotels, guesthouses, cafes and teahouses in the city. In the face of direct consumers, it is required to improve negotiation skills and standardization of Putonghua, and to have actual terminal business development speed. The sales goal of circulation personnel is to open distribution channels for products and finally reach consumers through the distribution process. Circulation personnel should have clear thinking, long-term strategic vision, be good at communication, analysis and seriously look at the inspiration and logic behind the routine, and open every product.
Step 4 cultivate
Regularly train all office staff and practice sales skills and negotiation process.
Work Plan with Sales Newcomers Chapter 5
In, with the care and support of leaders at all levels and all colleagues in the provincial branch, Zhongzhi Company completed all preparatory work, successfully opened its business, achieved good results in business development, occupied a certain market share, and successfully completed all the task indicators issued by the provincial company. On this basis, the company summed up the working experience of years, and combined with the actual situation in the region, formulated the following work plan:
First, strengthen business management and build a high-quality and standardized underwriting service system.
Underwriting is the source of insurance company's operation, the important basis of risk management and control, and the basic guarantee of insurance company's survival. Therefore, during the year, the company will pay close attention to business management and enhance its risk management and control capabilities.
1. Review underwriting business in time, control underwriting risk by using risk management technology and pricing system, determine underwriting rate and ensure underwriting quality. Conduct a preliminary review of the underwriting business beyond the company's authority, sign opinions and submit them for approval to ensure the strict underwriting of this business.
2. Strengthen the management of information technology departments, improve all kinds of insurance business processing platforms, establish a perfect underwriting basic database through the construction and use of electronic underwriting business processing system, and prepare relevant reports and underwriting analysis. At the same time, do a good job in market research and regularly prepare medium and long-term business plans.
3. Establish and improve the risk assessment system of major subject matter business and special risk business to ensure reasonable risk control, and at the same time implement relevant reinsurance or reinsurance management regulations according to the risk status of the business to ensure the reasonable dispersion of underwriting risks.
4. Strengthen underwriting and underwriting norms, strictly implement the clause rate system, master the operation of the new core business system, conduct comprehensive and systematic training for underwriting and underwriting personnel of China Branch, improve their comprehensive business skills and quality, and provide a good guarantee for the company's business development.
Second, improve the quality of customer service and build a first-class customer service platform.
With the increasing number of competitors in the insurance market, all insurance companies have strengthened their competition for market business, but insurance companies are not engaged in tangible products, but in services to avoid risks or venture capital. Therefore, it is extremely important to build a high-quality customer service platform. When service becomes the core content and competition of insurance companies, customer service becomes a service culture with unique ideas. After years of efforts, our company has occupied a certain share in the market and has a huge customer base. With the deepening of business development, the importance of customer service will be particularly prominent. Therefore, CIIC will strictly regulate customer service in- and put the first-class customer service management platform into use and implementation.
1. Establish and improve the voice service system, increase the publicity of the hotline, and push the hotline to the society in various forms, so that many customers can fully understand the powerful supporting functions of the company's voice service system, thus improving their market competitiveness and maximizing customer satisfaction.
2. Strengthen the training of customer service personnel, improve the comprehensive skills and quality of customer service personnel, strictly follow the service tenet of "enthusiasm, thoughtfulness, high quality and high efficiency", adhere to the principle of "initiative, quickness, accuracy and reasonableness", and do a good job in reception, reporting, investigation and damage determination, clause interpretation, claims and complaints in strict accordance with the provisions of post responsibilities and business operation procedures.
? 3. Set up full-time and part-time branches with the central branch as the center, covering the whole region. In the initial stage, China Branch will set up three full-time survey and loss assessment personnel, and at the same time, cooperate with part-time survey personnel to improve the overall quality of business personnel of China Branch, effectively improve the quality of survey and loss assessment claims, and realize accurate survey, reasonable loss assessment and quick claims settlement.
4. The extension of two service organizations, Marketing Service Department and yy Marketing Service Department, was completed before June, 2006. So far, the construction of service outlets in the whole region has been basically improved, providing efficient and convenient insurance after-sales service for corporate customers.
3. Accelerate business development, increase market share and make the company's insurance brand bigger and stronger.
Calculated by mid-year premium income 10000 yuan, the proportions of various types of insurance are: motor vehicle insurance 85%, non-auto insurance 10% and personal insurance 5% respectively. —— In, the central branch made a business development plan to realize the annual premium income of 1 10,000 yuan. The proportion of various types of insurance is planned to be 75% for motor vehicles, 65,438+05% for non-auto insurance and 65,438+00% for personal insurance. The implementation of the plan will be completed from the following aspects.
1. Motor vehicle insurance is the top priority of our business. Therefore, it is still the focus of our work to vigorously develop motor vehicle insurance business, give full play to the company's auto insurance advantages, and fight a tough battle for auto insurance business. —— In 2008, auto insurance business should consolidate old customers, strive for new customers, focus on developing fleet business and new car underwriting business, and make auto insurance business reach a new level.
2. Do a good job in non-auto insurance exhibition industry, choose to visit some large and medium-sized enterprises, focus on public relations with enterprises with good benefits and low risks, establish good relations with enterprises, strive for a package of insurance for property, personnel and vehicles, and do a good job in market development of non-auto insurance benefits, and strive to form a new pattern of non-auto insurance business development in-.
3. Actively do a good job in agency business with banks. -June+10, 5438, our company has signed part-time agency cooperation agreements with China Bank, China Construction Bank, China Industrial and Commercial Bank, China Agricultural Bank and Fujian Industrial Bank. —— In 2008, we should concentrate our efforts on strengthening business communication with major banks, so that banks can fully understand the brand and advantages of China Insurance, and strive to increase the bank's support and policy inclination for our agency business, so as to strive for a new breakthrough in the agency business of banks.
Work Plan with Sales Newcomers Chapter 6
In the era of increasingly fierce competition, in order to attract consumers' attention and increase sales, businesses should strive to be different in every detail. In addition to the design of the store and the modeling of the window, software services are particularly important under the original hardware facilities and equipment. If the service is improved, the sales performance will also be improved. How to improve the service focus is as follows:
First, show the clothes.
In a shop, besides the design of the shop and the modeling of the window, it is also necessary to be unconventional in the display of clothes, so as to create a sales environment of commercial space with strong visual impact, set off the atmosphere of the shop with strong design, establish a unique business circle image, win more customers' patronage and obtain greater profits. Therefore, clothing display is paid more and more attention by merchants and becomes an important part of the sales system. As an important part of the marketing system, there are the following suggestions on how to display goods:
1, stacked display
(1) The first thing to emphasize is the field of vision. When mastering color blocks, the principles should be from the outside to the inside, from shallow to deep, from warm to cold, from bright to dark, because this is the habit of people observing things, and it can also make consumers interested in goods and make shopping from several links such as attention, attraction, observation and purchase.
(2) Products of the same type, series and season are displayed in the same area.
(3) Try to design models near the stacking area to show the representative styles in the stacking area, so as to attract people's attention and enhance their vision. Posters and leaflets of corresponding clothes can be posted to show the representative money in all directions.
2. Hanging display
(1) Each garment shall be hung continuously for more than 2 pieces at the same time, and the hanging shall be kept clean and without creases.
(2) The display color of the clothes should be from outside to inside, from front to back, from shallow to deep, from bright to dark, and the sidebar should be from front to back, from outside to inside, from shallow to deep, from bright to dark, depending on the area of the store and the main styles of clothes.
3. The display of model clothes should be changed every two to three days to keep the customers fresh and attract people into the store.
Today, details determine success or failure. If merchants want to be invincible in the fierce market competition, they have to start from the details. As a clothing store, there are three factors that determine the success of the store, one is the hardware, the other is the display of its goods, and the third is the quality of the employees in the store. With the improvement of service quality, sales will also increase.
Second, improve service quality.
Clothing shopping guide representatives have different purposes, some for income, some for hobbies, and some for both. No matter what the purpose is, first of all, they should have a sense of responsibility and work requirements. Good service will definitely win the recognition of customers, and getting the recognition of customers will also increase sales.
1, own job requirements
(1) Ensure a positive work attitude and maintain full work enthusiasm at work.
(2) Be good at cooperating with colleagues, cooperate sincerely, and exert the sales force of the team; Good communication with other employees of the company, team awareness, more exchanges and discussions can continuously increase business skills.
(3) If you want to have a good performance, you must strengthen your business study, broaden your horizons, enrich your knowledge, adopt diversified forms, and combine learning business with communication skills.
(4) Be strict with yourself, learn firm but gentle, be down-to-earth and work meticulously. We should constantly strengthen business study, read more books and relevant product knowledge, consult relevant information online, communicate with colleagues more, and learn better ways and means from them.
(5) Be good at summing up your work, once a week and once a month, to see what mistakes you have in your work, correct them in time, and learn to be independent and strict with yourself.
2. Customer maintenance requirements
(1) Understanding the real needs of customers, understanding the needs of customers at the same time, meeting the reasonable requirements put forward by customers, and improving the trust with customers are necessary conditions for maintaining customers.
(2) Establish customer information, clearly understand customer service preferences, record customer phone numbers in detail, and notify customers when new products are put on the shelves every season.
(3) For old and regular customers, we should always keep in touch, send some small gifts or entertain customers when we have time and conditions, and stabilize the relationship with customers.
(4) Treat all customers with the same working attitude, strengthen product quality and service awareness, establish a better image for the company, and make customers believe in our work strength, so as to better complete the task. Understand the quality of service that customers need most, and try to do better.
Third, the specific work plan
1. Break down the sales tasks, assign the monthly tasks to weeks and days, check the completion of the tasks after the day shift, and summarize the gains and losses of the work.
2. Keep good relations with old customers and send blessing messages on weekends to make customers feel valued.
3. Call customers when new products are put on shelves or seasonal activities, and invite customers to the store for consumption.
In the increasingly fierce competitive environment, I will take the interests of the company as the center and serve customers as the purpose, improve my own quality and strengthen customer maintenance. When a stable customer group drives a retail consumer group, ensuring a stable sales volume is a sharp weapon in the face of competition.
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