Catering enterprise speech draft

Catering enterprise speech scripts

In our ordinary daily life, there are more and more occasions where speech scripts can be used. After the speech scripts are expressed orally by the speaker, they can be spread The role of truth, experience, expressing feelings and expressing opinions. Do you know how to write a good speech? The following are the speeches of catering companies that I have collected for everyone. They are for reference only. You are welcome to read them.

Catering Enterprise Speech 1

Dear leaders and colleagues:

Hello everyone!

May the years pass with the passing of gold. With the excitement of struggle in the first decade of the century, we *** together ushered in a year of 20__ with infinite aspirations. On this occasion, on behalf of all the staff of __ Hotel, I would like to express my sincere gratitude to those who have long cared for, helped and supported us. Superior leaders, administrative departments at all levels, friends from all walks of life, and colleagues express their heartfelt thanks. In this hot land, with the care and support of people from all walks of life, and under the strong leadership with Mr. Liu as the core, after going through ups and downs, __ Hotel opened at the end of 20__. Since our opening, we have adhered to the corporate spirit of "unity, hard work, innovation and pragmatism", the business philosophy of "not seeking the biggest, striving for the best", and the service of "guests first, service first"

With its continuously improved hardware facilities, high-quality management services and advanced corporate culture, it has established a good corporate image and established its position in the hotel. Looking back on the history of yl, we have been victorious and prosperous all the way. With their high morale and full spirit, yl people have worked hand in hand to embark on a unique development path, which has been recognized by all walks of life and has been recognized by peers and won the "Green Catering Enterprise", and many other honorary titles. At work, our store has kicked off the further development of the hotel with excellent equipment and facilities, complete service items, good service quality, and advanced management. On this occasion, I would like to express my sincere gratitude to you To all the hard-working employees, thank you for your hard work. In order to build a boutique business hotel and to ensure that customers can eat with confidence, we raise a large number of donkeys, cows, sheep, chickens, ducks, and geese on the farm for the hotel to slaughter. Since its opening, we The karaoke hall has been fully renovated and renovated to enrich the night life of guests, strengthen functional management, and change the business philosophy. First of all, we have established four energy-saving groups: quality inspection, energy conservation, safety, and sanitation, to pay close attention to hotel service quality, operating costs, safety production, sanitation and cleanliness; secondly, we have established our own website and implemented online promotions. At the same time, we have established A series of promotional groups. Such as customer service department, wedding etiquette department, etc.; speech

Looking forward to the future, __ Hotel will continue to take building a boutique hotel as its own responsibility, further improve the environment inside and outside our store, and smile with high-quality service and a new look. We welcome guests from all over the world and serve our customers wholeheartedly! I hope that friends from all walks of life will continue to give our store strong support in the new year. I hope that all employees will continue to carry forward the spirit of the Central Asian people in the new year and create a better future for __ people. Fight for tomorrow. Catering Enterprise Speech 2

Dear leaders and dear colleagues:

Good afternoon everyone!

In a market economy environment, enterprises must follow the most basic business principles to survive and not rely on excuses. Real business principles rely on results to survive! Only by exchanging results and speaking with results can an enterprise survive and develop! Similarly, for us personally, only by using results to speak for ourselves can we gain the recognition of our leaders. If the employees of a company can insist on being results-oriented and clarify their goals, then this company will definitely be in an invincible position. Similarly Employees will also realize their own life value.

To give a simple example, our restaurant department has a routine of wiping down dirty tables after guests have finished their meals every day. However, when the department leader or quality inspector comes to inspect, the dirty tables are still found on the table. When there are oil stains, we always say nonchalantly, "I've already wiped them!" Yes, we have indeed wiped them, but what's the result? The result is that despite all the effort and time, the effect is the same as if it were not wiped, and there are still oil stains.

Think about it, what's the point of doing this? Leaders are more concerned about you doing this thing well, rather than you doing it. What they want is a "clean" result that meets the standard requirements. Therefore, only those who provide more results for the enterprise are the talents that the enterprise needs. No matter which company we go to, only by providing results can we exchange rewards and adapt to the fiercely competitive society.

For our business, the same is true. In our hotel service industry, customers are always God. Guests will not listen to your excuses. What they want is always your results! What we want to do is to provide customers with satisfactory results. Once, the linen company did not deliver the scented towels, and we did not take any measures. As a result, the guests were not given scented towels when the meal was served. The guests asked why there were no scented towels. We explained to the guests that we were sorry because the customer The linen company stopped working, so the linen was not delivered. Although the guest didn't say anything, there was a trace of displeasure on his face. There were no scented towels at the banquet, and our service level suddenly dropped. The customer will not listen to those reasons. In his eyes, our service is not in place, not perfect, and cannot meet his grade requirements, instead of complaining with us about other things. Maybe it is just a small detail, but it is possible to lose this customer, or even tell other customers, causing us to lose the entire customer base.

I believe that surviving by results is not just an empty talk. It is not only the survival rule for us as human beings, but also the fundamental way for an enterprise to remain invincible. Only work in a down-to-earth manner, constantly provide results for the company, provide results for customers, speak with results, and exchange with results.

With the consciousness of surviving by results, let us change the previous shortcomings, improve ourselves and the enterprise, and then we can achieve a double harvest of individuals and enterprises! Catering Enterprise Speech 3

Good morning, family members of xx: The annual work summary and planning meeting has brought us together here as scheduled. After listening to the work reports of each store, we all learned from different aspects. We have made a detailed analysis from this perspective. It can be said that with the development of the company in recent years, our management team has gradually matured, but we still have a lot of work to do around operations. Let’s share with you the operation situation in 2011.

Compared with the previous year, the annual turnover of xx store in 2011 increased by xxxxxx. Compared with the previous year, the annual turnover of xx old store in 2011 increased by xxxxxx yuan, and the profit margin decreased by 4.17

The turnover is xxxxxx. mentality, improve the innovative management level of management cadres, and do a solid job in basic work. It has shown outstanding performance, but it will still be tested by time, and no comparison will be made within one year.

Comparing the above data with 10 years, our company's profit for the whole year is very meager. The specific analysis includes external environmental reasons and our internal management problems; since 20xx, the world financial crisis has further deepened, domestic inflation remains high, real estate is in the doldrums, and many small and medium-sized enterprises have closed down. In such a realistic economic environment, our catering industry has also been affected. Since Chinese catering companies have always lacked the soul of running a business, issues such as food safety are also a big challenge for catering companies in 11 years. It is under such realistic conditions that we xx people have been persevering and working hard.

Well, I think today is a summary and planning meeting, but it should also be a seminar, where we can discuss big plans together. I hope that everyone in xx can contribute ideas and plan the future together, so that we can consolidate this platform and make it better. Solid, more exciting

xx has gone through ten years. No matter how many challenges there are in the future, the company has formulated a clear strategy, which is to start a second entrepreneurial journey, so that our company can continue to grow upward and lead All employees create a bigger sky, so when it comes to entrepreneurship, I think we must bring out the entrepreneurial spirit. What is the entrepreneurial spirit? The first is the spirit of innovation. We must understand that innovation is the foundation of entrepreneurship. We must innovate products and management. The second is the transformation to professional management. If an enterprise wants to develop in the long term, it must take the path of professional management. At present, in terms of operating costs, the raw material costs and labor costs of catering companies are constantly rising. Due to fierce market competition, catering companies are unable to offset the rising cost pressure through price increases, and industry profits continue to decline. If the company has long-term operating capabilities, it will It has raised new topics for us. The new era has higher requirements for our kitchen department, which is to develop some low-cost, high value-added, and high-profit dishes to expand our main business advantages and further improve our operations. ability. The company realizes that products are our core competitiveness and will establish a dish research and development department and a dumpling processing department this year to cope with the strategic transformation of the company under the new situation. At the same time, our management cadres are also required to understand not only management, but also operations, adjust the previous extensive management model, strengthen cost management and control, and strive to reduce operating costs and increase profits. The third spirit is the spirit of colleagues who realize personal value and repay society. When a person or an enterprise succeeds and gains profits, they must not forget to support the society and have a spirit of dedication in repaying the country. Otherwise, they will be soulless people and enterprises, and they will not be able to go very far in the end. The fourth spirit is to have the spirit of perseverance and endurance of loneliness. The general strategy of xx is to be a century-old enterprise, so the initial plan for the second entrepreneurship is five to ten years. This is a long-term strategy. There should be no impetuousness. We must adhere to our own ideas, persist in long-term efforts, and have the spirit of sharpening our swords for ten years. I think This point is the final test of success.

2012 is the year when the second entrepreneurship is fully launched. Several projects are already under discussion. This year, the company has adjusted its investment strategy and will gradually improve the internal mechanism, improve the incentive mechanism, and the promotion mechanism. , continue to improve the internal marketization mechanism, talent training and development mechanism, and implement a dividend distribution mechanism for all employees. Let’s start comprehensively, work together to create wealth, and realize the program of making us rich together. We will get as much as we give, and use everything I have to give back what I need. As long as you give sincerely, you will definitely be rewarded.

The economic foundation determines the superstructure. With the economic foundation, we must have a higher pursuit of humanistic spirit. xx has a corporate culture that is worthy of pride. xx will never change the soul of the company and use our products to make people's lives happier. . In the future, companies will still need to solidly build a xx corporate culture around military culture, school culture and family culture. As well as our culture of three worships, we build faith and create a sense of awe and holiness in our hearts. Do things according to the way of heaven, the way of teachers and filial piety, and be a person with respect for life. Cultivate supreme wisdom to reach the other side of happiness.

The forward development and promotion of the enterprise require our cadres to make continuous progress. As long as they can produce results, have the ability to learn, dare to take responsibility, and have faith, they will become the core backbone of the company. As long as there is the will, the enterprise People who want to achieve more.

We are already on the road to starting a second business. We must continue to learn and improve our realm. Only when our realm is improved can the company develop further. During the rapid development of the company, many people will feel uncomfortable in the face of changes. Changes It is to adapt to every node of the moment. Reform is a brave process. We must experience changes, experience development trends, and experience full devotion. If we push forward steadily, we will have unlimited fun. Only in this way can we get what we want. Finally, I sincerely hope Together we can make your dreams come true.

Catering Enterprise Speech 4

Dear leaders, colleagues:

Good evening, everyone. I feel very honored to be able to stand here and speak today. It is with great joy that I speak with you. You are all gathered here. At the same time, this is also the first time I have attended the company's annual meeting since I entered XX. Here, first of all, on behalf of all the employees of our XX restaurant, I would like to extend my sincere greetings and best wishes to everyone present.

Be conscientious and dedicated. From preparation to decoration to recruitment to operational preparation, everything is a reflection of everyone's hard work. Here, on behalf of all the employees of our __ store, I would like to thank everyone. I also hope that we can cooperate better in the coming year and submit an excellent "answer sheet" to the group headquarters.

In the new year, we must have new fighting spirit. The mentality determines the state, the head determines the pocket, the thinking determines the way out, the way out determines the action, and the action determines the wealth. We must carry forward the professional spirit of "being good at learning, willing to contribute, loyal to integrity, courageous to innovate, dare to take responsibility, and never give up", continue to carry forward the fine tradition of "down-to-earth, innovative and pragmatic, and work hard" to create new achievements and create greater glory. , to make our business stronger and bigger.

In the new year, we must have new goals. We must strive to create a new model of high-end hotel business and leisure, always achieve new breakthroughs in product level, achieve new breakthroughs in marketing, achieve new breakthroughs in corporate management, dare to compete with peers, dare to compete with peers, and strive to be the best __ is the vanguard in the development of the hotel industry, pushing the scale of __ to a new level.

In the new year, we must take new measures. We must continue to expand business channels, accelerate the exploration of new channels and develop new high-quality customers on the basis of efforts to consolidate traditional customers; we must strive to build service gold medals, vigorously implement gold medal services, build a long-term mechanism for gold medal services, and build services into_ _The hotel's business card; at the same time, we must increase the construction of "people-oriented projects", give full play to the value of employees, tap their wisdom and potential, and create an elite operation team that is good at innovation, determined, hardworking, and loyal to the hotel, to provide_ _The development of the hotel injects continuous intellectual support and talent protection.

Reminiscing about the past with joy and making progress in the present. The new year opens up new hopes. Under the guidance of Xiang Zonghe's group leaders, I will lead all our employees in Taoyuan to work hard, seize opportunities, take advantage of the situation, work hard, create new situations, and write a bright future for __ Chapter.

Finally, let us *** together wish our __ group better and better year after year, and once again wish you all a happy new year and all the best. Catering Enterprise Speech 5

Dear leaders, colleagues:

Say goodbye to the old year with joy and welcome the new year with laughter. The unusual 20xx year has passed, and the hopeful 20xx year has arrived. . In the face of development opportunities and huge challenges, we must unify our thinking, raise awareness, conscientiously sum up experience and lessons, reasonably arrange and deploy the comprehensive work in 20xx, and push XX to the track of leapfrog development and innovative management. Now let me share some thoughts on last year’s work and this year’s arrangements.

1. Review of _ year's work

Last year, in order to complete the task targets set at the beginning of the year, all our employees carried forward the diamond era spirit of love, dedication, unity and dedication, fulfilled their duties, dedicated silently, Working hard and daring to be the first, we have achieved relatively ideal results, and all our work has reached a new level:

1. Specialization of catering

The two restaurants completed their tasks last year Well, especially Chinese restaurants, their impressive performance has benefited from two aspects. First, catering has become more market-oriented. With the development of society, people's consumption levels and concepts have changed, people's banquets have gradually formed a climate, and the level of individual customers for New Year's Eve dinners has also increased repeatedly. Both stores have formed their own advantages and fixed customer sources. Second, management tends to be more refined.

__With its friendly service, authentic and affordable local cuisine, Tulip's characteristic business methods and accurate positioning of mid-to-high-end banquets, it attracts guests from all over the world, and its turnover is rising year by year.

2. Guest room personalization

I have always emphasized that the service is endless and meticulous, and the work must be done by a dedicated person. The guest room has a strong awareness in this regard, pays attention to detail service, and makes its own weather forecast and TV boot. Warm reminder cards such as reminders and bedtime greetings have made guests' daily life and travel easier, and have been highly praised by guests. We must always think from the customer's perspective and provide customers with satisfactory and surprising services in a targeted manner.

2. Current Situation and Existing Problems

Last year, the aftermath of __ was shaken and the economic market was turbulent. __, __ and other star-rated and chain hotels settled in Yuncheng, and express chain and business Hotels are opening one after another, making the competition in the originally saturated __ hotel market more intense; our internal operating costs are rising year by year, and the prices of water, electricity, and coal have risen sharply... Various variables are intertwined, causing the tourism industry to suffer an unprecedented impact. There are still several aspects that need to be strengthened and improved in our work:

1. Weak marketing awareness and lack of foresight in work

First of all, the marketing team lacks a collaborative and pragmatic spirit and works independently. A mess of loose sand, sweeping away the snow in front of the door, being indifferent to other matters in the department, and being indifferent, making it difficult to carry out the work. Marketers cannot go deep into the front line, carry forward the spirit of hard work, pay attention to customer dynamics, and provide timely feedback. Secondly, marketing awareness is weak, market analysis is unclear, contract performance is imperfect, marketing policies are not in place, and information channels are not smooth, which has repeatedly allowed other peers to grab the market. Seize the opportunity and occupy the customer base. The loss of old customers makes it difficult to maintain new customers, and the popularity index declines. This vicious cycle repeats itself, resulting in direct damage to economic benefits.

2. Some facilities are old and difficult to satisfy customers.

The particularity of the hotel industry determines that the hardware environment must keep up with the market. In 20xx, we relied on good hardware resources and management services to develop well. However, due to the long operating time and outdated hardware, the service quality declined, we were unable to attract customers, and old customers gradually lost. There is only one way before us - to make up our minds to renovate, follow the trend with a new attitude, and welcome 20xx.

3. Passive management and lack of innovation awareness

After long-term development, the management process is basically smooth, and execution and team cohesion are examples for Tulip to learn from. However, long-term accumulation has formed Some formatted and programmed things have been implemented, which hinder the development of the enterprise and lead to a decline in performance. The top priority is to inject fresh blood, and management must break through the stereotypes and cannot always play by the same old tricks. This includes the management of employees. Special situations must be treated specially, and family-friendly education and guidance must be paid attention to. In terms of future management, the personnel department must strictly control recruitment and ensure the transfer of personnel at the entrance and outbound. Those with young age and junior qualifications must be treated with caution, hired according to procedures, and gradually hired and used with relevant professional qualification certificates in accordance with national requirements. In the past, this was required for special types of work, but now it is required for almost all positions. Waiters, chefs, security guards, etc. must undergo relevant formal training and obtain corresponding qualification certificates before they can work.

Nowadays, the market competition is becoming increasingly fierce. The method of reading the almanac to the end will not work. We must focus on the current situation and future of market competition, further enhance the sense of survival crisis, strengthen the awareness of market competition, and strive to We must put more effort and thinking into the environment layout and service quality, so that our business can continue to move forward. In order to cooperate with the hotel's __ anniversary celebration, the Catering Department organized various restaurants to hold the first Catering Service Skills and Catering Knowledge Competition in August, and compiled a practical plan for the competition. After more than a month of preparation and preliminaries, under the guidance of the Human Resources Department and the Administration Department, With strong support, it achieved success and was affirmed by superior leaders. It fully demonstrated the catering department's skilled service skills and excellent basic skills, enhanced the cohesion of the team, inspired employee morale, and achieved the expected goals.