Power grid customer service telephone number 95598

The number of the Electric Power Bureau (State Grid) is 95598.

95598 is a public customer service telephone for the national power system. Mainly responsible for explaining the local power policy and power structure changes. 95598 is a service hotline of power system, which belongs to a kind of call center. Now the 95598 call center is divided into the south sub-center and the north sub-center. Yunnan, Guizhou and Guangdong are not within the service scope of 95598.

Power grid customer service business:

Customer service center is the executive unit of centralized power supply service business of State Grid Corporation of China, and it is the supporting organization of marketing decision. Undertake the supervision, inspection and evaluation of the service quality of 95598 in various provinces, be responsible for the construction of 95598 call center, intelligent interactive website, e-commerce, energy saving and electric vehicle display experience center of operating companies, optimize and integrate service resources, and expand socialized service projects such as seat outsourcing.