Which department does the operations specialist belong to?

What's the difference between a marketing specialist and an operations specialist?

Marketing experts and operation experts have something in common. The marketing specialist focuses on the overall grasp of market dynamics and requires more comprehensive management and comprehensive ability. Operation experts pay more attention to execution and coordination.

Which department does Alibaba Group Operations Specialist belong to?

There are many graduate students operating in Alibaba. You don't know much about operation. In fact, the scope of operation is very wide, not editing, but planning and promotion of some products and services. Alibaba has long been looking for junior college students, and it is difficult for undergraduates to come in unless they are experienced.

What does an operations specialist do? Where does it belong?

Different companies have different job responsibilities.

Website operation specialists are generally

Responsible for editing and updating the website content;

? Responsible for website content review, screening and website user management.

? Responsible for answering user questions through various service channels.

? Responsible for customer analysis and satisfaction adjustment, and establish customer files.

What is the responsibility of the operation department?

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Departmental responsibilities of the operation department

I. Positioning of the Operation Department

As a comprehensive functional department, the operation department plans, executes and controls the whole process of the company's operation and management.

Two. Responsibilities of the Operation Department:

The operation department performs specific guidance, coordination and supervision functions on the daily operation behavior, business, finance and other operation processes of the company's stores.

In the process of operation, we should do a good job of guidance, coordination and effective supervision.

Three. Steps for Operation Department to exercise its functions and powers:

1, and put forward specific work objectives. (including the formulation of the company's long-term development goals, the determination of strategic direction and the formulation of short-term goals).

2, formulate specific means and methods to achieve the goal.

3, clear the implementation plan to achieve sub-goals. Determine the specific person in charge of achieving the sub-goal, discuss with them, list the timetable for achieving the goal, and clarify the implementation steps, implementers and time periods.

4. Implement tracking. Specific problems in the implementation process should be put forward by the specific person in charge of this sub-goal and submitted to the management of the operation department for discussion, so as to determine the means to finally solve the problems.

5. Process supervision. If the specific person in charge of the sub-goal fails to implement or actively reflect the specific problems in the implementation process, the Operation Department can exercise its supervisory power, point out the existing specific problems, urge and assist in solving the specific problems of the project.

6. Summarize the improvement. After completing the specific objectives within the planned time, summarize the completion of the objectives, analyze the problems during the period, discuss the improvement methods, and further improve.

Four. Functions and authorities of the Operation Department

1, which has the right to adjust ordinary managers;

2. Have the right to suggest and punish the deputy manager level;

3, have the right to punish, the amount of punishment in 50-200 yuan;

4. Evaluate the losses caused by operational errors and clarify the liability for compensation.

What kind of occupation does the e-commerce operation specialist belong to?

You can look for it on the computer/Internet/newsletter. This should be the classification of recruitment websites. Some websites are independent and some are integrated into this category. You can try.

What does the operation mainly do? 10 point

1. What is the operation?

Broadly speaking, all manual interventions around website products are called operations. So to some extent, I think Internet products companies only have three business departments: products, technology and operation. The concept of product operation is = operation, but maybe your company or product is product-oriented, supplemented by operation, so there is no need to tear down many people to operate at this time, so it is collectively called product operation.

In detail, I divide the operation into market operation, user operation, content operation, community operation and commercial operation.

Market operation: a series of interventions such as publicity, exposure, marketing, etc. are carried out by means of marketing. It is common in products that need to spend money to a certain extent, but spending money is not the same as market behavior, including both market behavior without spending money and other operating means of spending money. This is often the main operation method for some enterprises to get close to capital, because only by getting close to capital can a complete profit model continuously expand the investment in market operation.

User operation: People-centered operation means, which is common in UGC community, with the means of being close to users, uniting users and guiding users. During the performance, you will find that website operators are very willing to communicate, tease, chat and gossip with users. Sometimes you can't tell whether they are users or official staff. For example, Zhihu is one of them, such as Kelly Y Zhou, Huang Jixin, Chengyuan and ourdearamy…… ... In the early stage of a product, the active use and intervention of operators themselves is very important.

Content operation: There are two ways. One is to process the high-quality content generated by users through editing, integration and optimization, and spread it in UGC community. This is usually done together with the user's operation. For example, if you answer a question in Zhihu and the answer is wonderful, Zhihu students will sort out your answer and others' answers, and then spread it through Weibo, daily newspapers and weekly magazines. This is a content-centric operation.

Another is that some media products, such as newspapers, such as titanium media, 36kr, are also operated with excellent content as the core. Different from the former, many components are edited, sorted and written by themselves, not necessarily from users. (Of course, many students who answered questions in Zhihu were very angry that their articles were copied and reproduced without signatures, and so on. But in fact, those students who do content operation, plagiarism is one of their jobs, so don't care. I understand you very well, so this article is welcome to copy and reprint without signature, but it is often updated, please remember to reprint it all)

Community operation: In the early years, I told others about community operation and user operation together. Later, I found that this is actually a bit problematic, because the operation for UGC users and the operation for ordinary community consumers are also two completely different jobs. So I took it out alone. Community operation refers to the intervention activities of community consumers, such as doing an activity at the whole station and drawing a lottery. . Vote and reprint some good articles to the community to trigger discussion. . Everything counts. This extreme work is to constantly fan the flames in the community, causing everyone to spray each other and enliven the whole community. (Interested students can study nga's Jet Fighter Arena, which has been quoted by many other forums or communities in recent years, and the effect is quite good. )

Business operation: This method is common in some business B2B products, and it can be divided into BD and sales. Sales is the direct selling of products, while BD is more of a mutually beneficial cooperation. These are all means to acquire users and then retain them. Many enterprise-level products are mainly based on this mode of operation, such as BAT's cloud service products, or pull merchants to settle in and pull enterprise teams to use them.

Around the operation, or the growth of operators, we must first understand what role product technology operation plays in an Internet product.

Product: Think things through.

Technology: Take things out.

Operation: Make the best use of everything.

Strictly speaking, products and operations vary from company to company, and their positioning and boundaries vary from person to person. Different products have different emphases in these three areas. Take BAT as an example, Baidu emphasizes technology, Tencent emphasizes products, and Ali emphasizes operation. These are common concepts in the public mind, which are related to the company's initial business and what its core business is to some extent. Of course, the company is large to a certain extent, and other parts are also strong, so it is impossible to get there. ......

What does an operations specialist do?

The operation specialist can assist the superior to quantitatively manage the company's operation, collect and analyze media information, coordinate and follow up the review and implementation of media sales contracts, dynamically manage customer files, collect and analyze the work performance data of team members, and dynamically manage the media resource platform.

This is the least that the operation specialist can master, and he is skilled in using computers and office software such as Wofa D, ExcelL and PPT. Good at data statistics and analysis; Cheerful personality and team spirit.

I think you can do all these things. Believe in yourself, hehe.

Which department is the operation promotion specialist from? Is this the planning department?

Well, some are in the brand department and some are in the business department of big companies. It's possible!

What is the job type of the operations specialist? Is it marketing?

The operation specialist needs to be defined according to the nature of the company's industry and the scope of responsibilities of your department. If you are in marketing, you also have an operations specialist.

What does a website operation specialist do?

Responsible for product promotion, including online and offline activities, user relationship maintenance, topic marketing and so on. Operation specialists are generally fresh graduates with no work experience.