SF Express Phone Number

SF Express is a logistics business under SF Group, and it is a sub-brand that focuses more on efficiently solving specific logistics business scenarios such as customers' warehouses, warehouses, warehouses, e-commerce and large parcels in daily life [1].

brand profile

SF Express is a sub-brand of SF Group that focuses on LTL logistics business scenarios, focusing on efficiently solving specific logistics business scenarios such as customers' warehouses, warehouses, warehouses, e-commerce and daily life parcels [1] [3]. Products and solutions with logistics as the core, keen market insight, relying on the network and resource advantages of SF Group, focusing on the actual business results related to customers to establish the ability to solve problems, and facing the broad market and challenges through teamwork and scientific and technological application [3].

brand culture

brand theme: lead with high efficiency and go all out

brand mission: we exist to focus on products and solutions with logistics as the core, solve practical challenges in specific business scenarios, improve brand performance and respond to market demand efficiently.

brand vision: promoting customers' business development with logistics efficiency

brand values

deep insight: practice insight into market changes, and interpret and respond to the challenges brought by market development to customers;

self-confidence leading: leading the cooperative development with customers, actively exploring opportunities for advancement, and helping customers to develop in the longer term;

Human science and technology: using science and technology and data as tools to make science and technology serve people and optimize cooperation and labor experience;

result focus: in the end, we will evaluate the benefits created for customers with real results related to customers' business [3].

products and services

main business

heavy goods and parcels: 2-1KG large consignment service, adopting the first-weight+continuous-weight quotation mode, with one ticket for multiple pieces, facing B2C, C2C, B2B and other customer groups, providing high-quality door-to-door delivery service throughout.

Advantages: professional door-to-door, timely delivery, worry-free return, unpacking and lighting

Scenario: B2C e-commerce big package and B2B store allocation scenario [4]

Standard LTL: 1-5KG consignment service for large and batch pieces, adopting single kilogram quotation mode, creating a cost-effective LTL transportation scheme for B2B, effectively saving delivery costs and ensuring customers' operation with accurate timeliness.

Advantages: punctual delivery, professional and efficient, and worry-free throughout the journey

Scenario: B2B and B2B pallet goods and batch parts scenario [5]

Direct delivery of large bills: 5-3, kg consignment service, providing door-to-door service for large quantities of factories, warehouses and warehouses, effectively sharing the logistics pressure of enterprises and helping enterprises focus on the development of their main production.

advantages: the whole network is direct, the quotation is customized, and the whole process is visible

Scenario: factory direct customers and three-party customers' warehouse and warehouse cargo adjustment [6]

The whole vehicle direct: the whole vehicle transportation service of more than 3KG, and the optimal solution of multi-batch heavy goods is tailored for customers, with high timeliness and transparent whole process tracking.

Advantages: direct delivery by special car, customization, visible information and sinking network

Scenario: raw material transportation and inter-warehouse allocation mainly for customers in industrial areas and professional markets [7]

Fengcheng special transport: within 2 kilometers of 2KG-3T, providing customers with "instant delivery and customization" services; It mainly includes scenes such as moving, shipping, and customizing city distribution.

advantages: it supports multi-channel ordering (applet, WeChat official account, H5), which is fast and convenient; Standard pricing, price transparency; Boutique capacity, matching of multiple models; High standard disassembly, installation and handling, quick response; Technology empowerment, system guarantee

Scenario: providing transportation services in the same city for enterprises and individuals [8]

Value-added services

Delivery upstairs: providing door-to-door delivery services for bulky goods, truly realizing the quality service of staying at home, improving the seller's service quality and solving the buyer's receiving concerns. [9]

packaging scheme: to better ensure the safety of express mail, provide more professional, environmentally friendly, convenient and efficient packaging services [1].

insured transportation: transportation of large pieces, worry-free insured, escort the goods and solve worries [11].

payment collection: a service that provides quick delivery of goods (commodities) to the sender, and at the same time collects payment from the recipient and delivers it to the sender at the appointed time [12].

special warehousing: if the address is wharf, airport, logistics company/center/warehouse, bonded area, customs supervision area, conference and exhibition center, etc., it provides additional services such as waiting in line, booking warehousing, dispatching parts according to the specified process, waiting for acceptance and paying in advance, saving time and reducing the cost of communication [13].

goods storage: when it is temporarily impossible to pick up the goods due to special reasons, provide goods storage service to solve the unexpected needs [14].

receipt return: at the request of the sending customer, after the express mail is successfully delivered, the receipt or receipt that needs to be signed by the receiving customer is returned to the sending customer's service [15].

service guarantee

network coverage: relying on strong network layout capabilities, SF Express constantly upgrades and improves network coverage to meet customer needs.

venue equipment: the total area of the express venue is up to one million, and the automation equipment put into operation in the transit area is safe and efficient.

vehicle line capacity: it has its own, group and outsourced vehicles at the same time, so as to ensure sufficient transport capacity. Through reasonable planning and dispatching of trunk lines, express transportation will be operated in a timely manner.

professional team: the group dispatchers cooperate with the express full-time dispatchers and transit operators [16].