The heating temperature in Jinan is not enough 18℃. You can call these numbers to make a complaint!

For Jinan heating temperature is not enough18 C, you can call these numbers to make a complaint! Recently, many people are very confused. Today I sorted out the following contents to solve this problem.

On June 4th, 65438, Jinan Public Utilities Bureau issued the latest heating distribution map of central heating enterprises in 20 17. It is understood that there are 1 1 central heating enterprises in Jinan's built-up area. According to the Notice of the Housing and Urban-Rural Development Department of Shandong Province on Printing and Distributing the Administrative Measures for Heating Business License in Shandong Province (Lu Jian Ran Re Zi [2065,438+06]14), the management of business license was implemented, and a market structure with state-owned investment as the mainstay and various forms of social investment coexisted was initially formed.

At present, there are 2 power plants (Huangtai and * * power plants), 5 thermal power plants, 8 heat source plants and 0/5 coal-fired and gas-fired boiler rooms in the urban area. Up to now, the central heating area in Jinan's built-up area is1470,000 square meters, an increase of190,000 square meters compared with last year, and the central heating penetration rate has reached 75.8%.

At present, all heat sources in the city have completed heating preparation. Since June 6th 165438+, all heat sources have been gradually ignited. On August 8, the pipe network gradually warmed up and entered the stage of thermal debugging to prepare for heating on time on June 5, 65438. Among them, Lashan Heat Source Factory will have heating conditions in the middle of this heating season, filling the gap of no heat source and no central heating in the southwest of Jinan City.

According to the regulations, the radiators in citizens' homes will start to heat up from 0: 00 on the 5th, reaching above 18℃ ... If it is not hot or the temperature is not up to standard, citizens can call the hotline to contact the heat enterprises in the jurisdiction to report.

Residents who are not warm due to the responsibility of thermal enterprises can apply for a refund.

According to Shandong Heating Regulations, which came into effect in 20 14, heating enterprises should ensure that the temperature of users' bedrooms and living rooms is not lower than 18℃ during the heating period, provided that the outdoor temperature is not lower than the minimum design temperature of heating system, the building envelope meets the heating design standards at that time and the indoor heating system operates normally.

The person in charge of the heating office of Jinan Public Utilities Bureau said that after entering the statutory heating season, citizens can also apply for a refund from the heating enterprises if their home heating is not up to standard. Judging from the current feedback from residents, only a few residents' homes are not up to standard in heating, mainly because the heating facilities in residents' homes or property units are aging. "Moreover, the heating regulations stipulate that the temperature of the user's bedroom and living room is18 C, excluding facilities such as toilets and balconies in residents' homes. "

According to the service rules of heating enterprises, if the room temperature of the user is unqualified, the heating unit should refund the heating fee to the user according to the following standards: if the room temperature is 14℃- 18℃ (including 14℃), 50% of the heating fee for the unqualified days will be refunded; If the room temperature is lower than 14℃, 100% of the heating fee for unqualified days will be refunded.

In addition, for users who have joined the heating this winter, the application time may be late, and the location of the heat exchange station, pipe network construction and other factors have not yet affected the heating. At present, some heating facilities in Jinan Thermal Power and Jinan Thermal Power Area are still under construction, and the construction and heating preparation will be completed as soon as possible, and the heating will be provided at the time agreed in the contract.