How did HR do the background check? Investigate what?

Employee background investigation refers to the process that employers verify the authenticity of job seekers' resume information through various reasonable and legal channels, and it is one of the important means to ensure the recruitment quality.

First of all, choose the appropriate employee background investigation method. The general survey methods are as follows.

1, network survey

Through professional websites, employees' academic qualifications, professional technical qualifications, professional titles and other information can be investigated, and other relevant information of employees can also be learned through social platforms.

2. Telephone survey

The most commonly used survey method can grasp the basic situation of job seekers in a very short time.

3. Questionnaire survey

The questionnaire survey information is comprehensive and accurate; Sometimes referees can't get an effective reply because they are worried about such and such problems.

4. Entrust an investigation agency to investigate.

For some core and important positions, many enterprises will entrust external investigation agencies to do employee background checks.

Second, before doing the background investigation, we should make full preparations.

1. It is necessary to collect and prepare the resources needed for the investigation, such as the original basic information provided by the candidates, the establishment of references, the contents, steps and feasibility analysis of the investigation.

2. Design a special information collection process and template to comprehensively collect candidates' information and ensure the smooth implementation of the background investigation.

In order to respect the candidates, when filling in the recruitment form, you should inform the candidates that they will do background checks.

Third, the matters needing attention and skills in the operation of background investigation.

1, choose a reasonable contact time, such as the second half of the week, from 4 pm to 5 pm every day.

2. Make clear the questions that need to be understood. In order from easy to difficult, remember not to touch sensitive topics at the beginning.

3. Master conversation skills step by step, from shallow to deep; By asking questions, try to make the questions specific and quantitative.

4. Multi-party verification, such as finding the contact information of other referees through the first contact, and verifying again.

5. Grasp the main points in telephone survey and ask questions politely and effectively.