What are the job contents of smart parking customer service?

According to inquiries about Zhaopin Recruitment, we learned that the smart parking service work includes:

1. Respond to and handle complaints and inquiries transferred from the call center.

2. Respond to opinions and suggestions from various channels such as WeChat, APP, and user groups.

3. Responsible for handling user feedback and refund issues according to the process.

4. Cooperate with Jie Parking Operations and other departments within the company to follow up and handle customer issues reported back.

5. Collect and record customer feedback and suggestions.

6. The leader arranges other matters.