Problems existing in a certain city (management) and related policies\methods

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Problems and countermeasures in urban management

At present, the urban management in our city is showing the phenomenon of "four excesses". That is, "there are many mobile stalls, many illegal buildings, many small streets and alleys, and many vulnerable groups." Urban management and law enforcement work are faced with the actual situation of "few manpower, heavy tasks, high pressure, low funds, and high requirements". As the scale of the city continues to expand, the people's requirements for urban management are increasing day by day, and management strength is insufficient. The problem of incomplete management has become increasingly prominent. How to build an urban management model of "two levels of government, three levels of management, and four levels of network", fully mobilize all parties to participate in urban management, form a "big urban management" pattern, and ultimately achieve "full coverage" ", regular, high-level" urban management should be a key issue that governments at all levels and relevant departments consider, and it is also the focus of urban management work. [To find materials, go to the Internet, and you will have everything at your fingertips, worry-free writing! ]

1. The current main practices of urban management in XX District

1. In accordance with the principle of territorial management, further rationalize the urban management work system and shift the focus downwards. Straightening out the urban management work system is of great significance to strengthening and improving urban management work. The leaders of the district committee and district government have always attached great importance to this work, held many special meetings to conduct research, and put forward the guiding ideology of "integration of departments, reasonable division of labor, clear responsibilities, differentiated treatment, and unified law enforcement." In early 2005, in accordance with the guiding principle of “strengthening local law enforcement and improving management mechanisms”, the District Urban Management Law Enforcement Bureau launched a pilot project of stationing urban management law enforcement teams in Qujiang and Wenfeng streets. This year, on the basis of summarizing the experience of pilot work, this approach was promoted in Wenhe and Dongguan subdistricts. At present, urban management law enforcement brigades are stationed in the four sub-district offices in the district, forming a three-level law enforcement network of "branch, brigade, and squadron". Through the urban management law enforcement brigades stationed in the streets, it not only improves the grassroots network of urban management law enforcement, but also realizes the decentralization of focus. Moving to the goal of territorial management has extended and expanded the depth and breadth of street urban management work. The basic role of streets in urban management has gradually been reflected, and subjective initiative has been further exerted. Effective interactions were formed with respect to problems arising within the jurisdiction, and a situation was initially formed in which "the departments serve the blocks, and the blocks serve the blocks to share their worries."

2. Gradually improve the grassroots network, gradually extend urban management work to communities, and strengthen the frontier movement. In urban management work, through improving the organizational network, a complete working system is formed from top to bottom, so that the work continues to extend to the grassroots level and problems are solved at the grassroots level. Implementing refined urban management is the ultimate goal of urban management. In accordance with the requirements of "full coverage, regularity, and high level" of urban management, we will build an urban management network, continuously extend our reach, and strive to achieve full coverage. The allocation of urban management personnel at the city, district, and street levels is relatively reasonable. However, as a community that undertakes a large number of basic urban management tasks, urban management work cannot maintain continuity and long-term effectiveness due to the lack of full-time personnel and funds. In this regard, combined with the recent implementation of digital urban management, we have increased investment in community urban management work, equipped communities with special computers to access the digital urban management network, and clarified all the rights and corresponding responsibilities of the community in urban management work. work tasks, and quantitatively assess the work implementation of each community through the case handling and response rate of the digital city management system, and strive to form a new community urban management system with "consistent rights and responsibilities and adequate guarantees". The implementation of the new mechanism has effectively enhanced the community The staff's awareness and sense of responsibility for urban management have improved the problem resolution rate.

3. Increase security efforts, gradually increase urban management funding and personnel investment, and enhance management and law enforcement capabilities. With the continuous expansion of the urban built-up area, the continuous improvement of urban management requirements, and the increasing burden of urban management tasks, the district government has increased its investment in urban management year by year, and government allocations have increased year by year. RMB 5.326 million was allocated in 2002, RMB 6.117 million in 2003, RMB 7.897 million in 2004, and RMB 9.78 million in 2005. h The above expenses include environmental sanitation funds and special funds. This year, 1.2 million yuan was invested specifically to build the district's digital city management system, and a digital city management network was established in 4 streets and 29 communities in the district.

In terms of personnel, we have also created conditions as much as possible to equip urban management law enforcement personnel and co-management personnel. Through the efforts of the municipal and district governments year by year, the personnel of the district urban management law enforcement branch have been from There were initially 50 formal law enforcement officers and 30 coordinators, which gradually developed to 88 formal law enforcement officers and 120 coordinators. Combined with the urban management law enforcement brigade stationed in the streets, each street was also equipped with coordinators in a 1:1 ratio. , At present, the urban management team of each street has about 30 people.

2. Existing problems

1. The urban management network is not perfect enough. At present, in the "three-level management", the sub-district level, as a government agency, plays an insufficient management role in urban management. Although each sub-district has an urban management and health department, due to insufficient staffing and funding, the urban management and health department has not yet been established. To play a significant third-level management role, the community does not have full-time urban management staff and disposal capabilities.

2. There is a large funding gap for urban management work. In 2006, the District Urban Management Law Enforcement Bureau budgeted for approximately 5.84 million yuan, of which only 3.3 million yuan was needed for the headcount of formal personnel, while the actual budget allocation was 3.59 million yuan, a difference of 2.25 million yuan. The gap in environmental sanitation funding is even larger. In 2002, audits by the Finance Bureau and the Audit Bureau revealed that the gap was 5.26 million yuan that year, 2.88 million yuan in 2003, 2.05 million yuan in 2004, 1.8 million yuan in 2005, and an estimated 2 million yuan gap in 2006. . Funds for urban management work in streets and communities have not yet been implemented.

3. The urban management management force is insufficient. Digital city management has put forward new and higher requirements for us. It requires not only the resolution of problems, but also prompt and thorough resolution. At present, the disposal forces of various towns, streets, communities and professional departments in XX District are obviously insufficient, including disposal teams, professional equipment, vehicles, etc.

4. Poor sanitation equipment and facilities. First, there are few garbage transport vehicles and their condition is poor. According to regulations, 40 vehicles are required, but currently there are only 26 vehicles, and 10 vehicles will be scrapped by April next year. Second, there are few garbage transportation transfer stations. According to regulations, there are 60 transfer stations, but currently there are only 11. Third, the toilets are outdated. There are more than 230 directly managed public toilets in the district, accounting for more than 80% of the public toilets in the urban area. Most of them are old and aging, and there are complaints from the people and they are in urgent need of renovation.

5. Community urban management work is weak. First of all, there are no full-time urban management personnel, and secondly, there is a lack of professional funds. This basically creates a phenomenon of "relying on wind blowing on sunny days, relying on water on rainy days, and relying on manual labor for surprise attacks", especially in the cleaning of small streets and alleys.

6. The level of social participation is not high. The current urban management has shown a "big urban management" pattern. It is difficult to completely achieve comprehensive urban management by relying on government departments alone. Due to reasons such as publicity and education, the public's understanding and participation in urban management and the quality of citizens are not high. The awareness of consciously complying with laws and regulations is not strong, the enthusiasm of enterprises to participate in urban management is not high, and the competition mechanism has not been fully introduced.

3. Countermeasures and Suggestions

Urban management is a complex systematic work and a long-term and arduous task. We must be based on reality, update concepts, boldly explore, bravely solve problems, accelerate the realization of long-term urban management, improve management efficiency, and continuously optimize the regional environment. With the development of the economy and society and the improvement of people's living standards, urban management has increasingly shown its characteristics of people-oriented, standardized, service and efficiency. Urban management work must be reviewed, reflected and improved from a new perspective and a higher starting point. . To this end, the following suggestions are put forward for reference.

1. Adhere to the four principles of long-term urban management:

(1) People-oriented - "Good governance must empathize with people, and empathize with people must be approachable." Urban management must satisfy residents to meet their spiritual and material needs, making residents satisfied with the increasingly perfect public service system. Adhere to the combination of blockage and dredging, pay attention to humane care and humane operation, help needy groups, and alleviate social conflicts and management pressure. Strengthen the social publicity of urban management, exert a continuous and subtle influence on residents, strive to improve the quality of the urban population, enhance citizens' environmental awareness, and advocate good social customs.

(2) Management according to law - cities must rely on laws and regulations to govern in order to be orderly and ensure long-term peace and stability. It is necessary to continuously improve the laws and regulations on urban management, pay attention to legal education, strengthen law enforcement management, and make the two closely linked to truly ensure that there are laws to abide by, violations must be investigated, and law enforcement is fair.

(3) Comprehensive management - break through the single management model of experience-based management, problem-based management, and surprise management, and combine it with the currently implemented digital urban management to establish a comprehensive management model. Comprehensive use of administrative, legal, economic, educational and other means, from mainly administrative means to mainly legal means, from a single means to all means having the same effect.

(4) Public participation - the public and various non-governmental organizations are the basic cells of urban management. Only with extensive and conscious participation of social organizations and the public can the urban management mechanism be transformed from passive extrapolation to endogenous participation to achieve a virtuous cycle and sustainability of urban management.

2. Construct six major working mechanisms for urban management:

(1) Comprehensive coordination mechanism. The first is to strengthen collaboration between urban management law enforcement departments and relevant professional authorities such as health, public security, industry and commerce, and environmental protection. The second is to improve the operating mechanism that is both connected and independent at the district, street and community levels. Continue to deepen the reform of the urban management system, continuously improve and improve the system of dispatching urban management law enforcement brigades to streets, support and strengthen the responsibilities and powers of street urban management from the institutional level; strengthen the guidance, coordination and supervision of street urban management, and form a "block-by-block responsibility" system. The urban management work pattern of "guaranteed by every department, combined by every block, and linked by districts and streets".

(2) Responsibility lump sum mechanism. Clarify management responsibilities, further streamline the responsibilities of sub-district offices and professional management departments, solve overlapping functions and marginal issues in management, and avoid management gaps. According to the principle of consistency between responsibilities and rights, and matching of administrative power and financial power, investment in urban management of streets and communities will be increased. Manage according to the principle of "whoever gives permission is responsible". If a matter involves multiple departments, it shall be defined according to the principle of "who is in charge and who is responsible". We will effectively perform the city management responsibilities, play a guarantee role, and achieve "integration of departments". ". Subdivide the scope of responsibility, use roads as lines, form vertical and horizontal networks, and establish four-level management responsibility areas. The first level is the street, the second level is the community piece, the third level is the responsibility block, and the fourth level is the responsibility point. The points and surfaces are alternated, the strips and blocks are combined, and the grid forms a surface, horizontally to the edge, vertically to the bottom, leaving no dead ends. Implement staggered management, grid management, and promote an environmental contracting system to specify the responsible entities and clarify the work standards.

(3) Rapid response mechanism. Urban management is dynamic and repetitive. The digital urban management currently implemented is to improve management efficiency. We must enhance rapid response capabilities and emergency response capabilities. In specific management activities, we must grasp the three links of stage, timeliness and regularity, so that the jurisdiction is always under strict supervision, and the management time of key areas and violation-prone areas is maintained to be continuous. Implement strict "four fixed" management of personnel, time, posts and responsibilities on both sides of the main and secondary arterial roads, window areas and public places in the city, strengthen the "four guarantees in front of the door" responsibility system, and correct violations at any time. In terms of management technology, we should accelerate the informatization and digitalization of urban management and promote the transformation of urban management work from extensive to intensive, technological, and precise.

(4) Market competition mechanism. The introduction of market competition is an external driving force to improve the level of urban management operations. It is necessary to adhere to the principle of complementarity between government regulation and social participation, highlight the leading role of the government in urban management, give full play to the role of social forces, and in deepening the reform of corporate management of public institutions, focus on introducing market competition mechanisms into environmental sanitation work, and gradually cultivate and Develop the urban maintenance operation market to achieve the separation of management and operation. Through government public bidding and enterprise bidding management, we can promote the standardization of management, reduce management costs, and improve management performance.

(5) Assessment and incentive mechanism. Establishing an effective assessment and incentive mechanism is an important guarantee for improving urban management efficiency and implementing long-term management. First, we must strengthen target assessment, transform the assessment from qualitative to quantitative, establish a digital quantitative assessment system, and adopt a variety of means and forms to conduct multi-level and all-round assessment in accordance with the requirements of "targeting responsibilities and digitizing goals." Implement two-way assessment between functional departments and streets, combine annual assessment with daily assessment, and objectively evaluate the actual effects of urban management. Second, we must strictly implement reward and punishment measures and integrate the incentive mechanism into all work. Whether it is daily management or periodic work, there must be assessments, rewards and punishments. Based on assessments, rewards and punishments should be carried out through various means such as material and spiritual means. , encourage the advanced, spur the backward, and stimulate vitality.

(6) Investment guarantee mechanism.

The first is funding guarantee. In the process of urban management, we must ensure necessary urban management expenditures, gradually increase investment, gradually improve equipment, and improve management and law enforcement capabilities. The second is construction guarantee. Give full play to the fundamental role of urban planning and urban construction in urban management, enhance the forward-looking and predictability of planning, and move management forward. Planning, construction and management must strengthen communication and feedback, overcome the phenomenon of "sequelae" of construction, and treat both the symptoms and root causes. Strengthen infrastructure construction, accelerate the transformation of old cities and "urban villages", optimize farmers' markets, public toilets and other supporting facilities, and provide a good basic platform for urban management. The third is team protection. Scientifically determine the number of urban management law enforcement team members and coordinators, enrich management capabilities, and ensure management needs. Strengthen the professional training of urban management teams, strictly manage them, and build an urban management law enforcement team with strict discipline, excellent work style, and quick response.

3. Several specific suggestions for improving the management mechanism and strengthening territorial functions:

(1) Ensure normal funding for urban management and administrative law enforcement. In addition to the annual financial allocation by the district government, the municipal government must implement preferential policies for XX District to truly shift the focus of work downwards, and some supporting policies must also be shifted downwards accordingly.

(2) Appropriately increase the number of full-time urban management staff in towns and streets, preferably 4-5 people, and identify a deputy director in each community who will specialize in urban management.

(3) At the same time, it should be matched with urban information management and appropriately increase district-level processing power. Increase the publicity of sanitation work and the advanced deeds of sanitation workers to gradually improve their social status and gradually improve and improve the treatment of sanitation workers. At present, the issue of medical insurance and pension insurance for sanitation workers after the system reform should be solved as soon as possible (according to a survey and calculation, the one-time payment of medical insurance and pension insurance is 6.672 million yuan and 7.5933 million yuan respectively).

(4) Continue to increase investment in ×× sanitation facilities and equipment.