Nanning mayor hotline

Nanning mayor's hotline: 077 1- 12345.

As long as Nanning citizens call 12345, they can get corresponding services and help from various government departments.

The establishment of Nanning municipal government public service call center, a "one-stop" city service center to help government departments communicate directly with citizens, will be regarded as another "Nanning model" in the field of government public service after the emergency rescue system.

There are two kinds of government public service call centers: government seats and entrusted answering seats. The government seats are composed of staff from relevant government departments, and the answers are not less than 7 hours a day. For departments unable to send personnel due to staffing reasons, an answering agent is entrusted to answer the recorded telephone calls and forward them to various functional departments for processing.

The personnel entrusted to answer the phone are composed of relevant professional agents recruited by the linkage center and the bureau of letters and calls. After being trained and approved by various government departments, they are responsible for answering, recording, conveying and entrusting consultation.

Matters needing attention of the mayor's hotline

For the problems existing in this city, you can call the telephone hotline 12345 to make complaints and suggestions. For example, building houses by developers at night seriously interferes with citizens' lives, and noise pollution can be complained by calling 12345. Urban traffic chaos and environmental pollution caused by open-air barbecue can be reported to the urban management department.

Social life needs that need to be solved by the government, such as labor security, medical services, education and safety; For social insurance issues, such as how to reimburse maternity, how to reimburse medical care, and how to register unemployment, you can call 12345 to transfer to the Human Resources and Social Security Bureau, or you can consult 12345 to transfer to the housing provident fund management center for settlement.