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Personal summary report of electronic maintenance
Electronic maintenance summary report 1
Since I entered the enterprise, I have been studying corporate culture and electrician professional knowledge, constantly exploring new knowledge, forging ahead, and actively completing various electrician maintenance work, which has played an exemplary role. Actively participate in electrical technology exchanges and scientific and technological innovation activities, fully complete the tasks and indicators assigned by superiors, and play its due role in the production development of enterprises. The work since 20 _ _ years is summarized as follows:
First, consciously strengthen theoretical study and strive to improve personal quality.
In order to constantly improve my political and ideological quality, I have been paying close attention to national affairs and domestic and international situations in recent years, analyzing the impact of changes in the situation on enterprises, and putting this idea into practical actions in the production process to ensure that I am always consistent with the party and enterprises in thought and action. At the same time, I also bring this idea into my work and study, and constantly pursue my own progress. Some people say that if a person wants to become a talent, he must be a man first, which makes sense. In other words: if a person wants to succeed in his career, he must first learn how to be a man! Especially those who do our highly technical work, we should look at things attentively, concentrate on things and learn with an open mind. There is no room for carelessness and mistakes. First of all, we should have a correct working attitude, good professional quality, be serious and responsible for our work, obey the arrangement of leaders, listen to others' opinions and suggestions with an open mind, unite colleagues, be polite to others and serve warmly.
Second, correct working attitude and play a leading role.
I have been engaged in mechanical and electrical maintenance since I joined the work. I am well aware of the importance of electromechanical management during construction, especially including most invisible electrical infrastructure and projects. It is necessary to supervise and inspect at any time. When you find a problem, you have to solve it. Otherwise, the future trouble will be endless and will never be eradicated. This is a test and responsibility for our electromechanical management. As the monitor of the electromechanical class, as an electrician, I am duty-bound to bear the responsibility and burden. So in my usual work, I not only ask my team members to be careful in supervision and inspection, but also know that it is necessary to be hard while the iron is hot. I made some strict demands on myself: first, I should walk in front of the workers when I encounter dirty, tired and dangerous work, and do more and more effectively than the workers; Second, when encountering technical difficulties, we should stand up and try our best to overcome them; I always insist on doing everything well and putting the interests of the company first. Including the production process after completion, sometimes dozens of electrical equipment failures, large and small, are handled against time, which has won valuable production time for the company, laid a solid foundation for the company's development, and provided a strong backing and strong guarantee for the company to create economic and social benefits. Third, I ask myself to take responsibility; I think since I am a technician, I should be better than ordinary workers in many aspects, such as business level. When the company assigns tasks, ordinary workers should take the initiative to undertake difficult tasks, and can't shirk their responsibilities with workers. They should shoulder the burden bravely like teachers. Usually, I not only ask myself this way, but also do it according to these requirements in practice. Therefore, my performance has been well received by the company's leaders and employees, played my due role as a technician, and established a good image of technicians.
Third, strengthen business study and improve technical level.
In the field of electrical automation, no one can master everything. It is constantly developing and updating, just like computer software, it is updated every day and has been developing. Maybe you knew it yesterday, but it will be different in two days, and more advanced things will be put in. So I usually read more professional books as long as I have time. Over the past year, I have collected a large number of new professional books and materials, constantly enriching myself and mastering new knowledge. For example, electrical design and drawing, electronic technology, modern frequency conversion technology, DC application in industry and so on. In the process of learning this knowledge, I learned a lot of new knowledge, such as plc programming control principle, ABB inverter setting and control principle, SIPMOS high-power bidirectional thyristor control principle and so on, which really benefited me a lot! It not only broadens my electrician knowledge, but also improves my technical level to a great extent, and also makes me interested in learning higher-level theoretical and technical knowledge.
Electronic maintenance summary report 2
Since I entered school, I have been working as a maintenance electrician in the school logistics management department. Over the years, with the help and guidance of school leaders, through self-study and work practice, my electrician professional knowledge and electrician maintenance technical level have been greatly improved. I have finished my work well and made some achievements. The electrician maintenance work in the past 20 _ _ _ years is summarized as follows:
Installation and maintenance of circuits and equipment.
Our school is a provincial key technical secondary school. There are metalworking, plastic mold, numerical control and other practice workshops and various professional laboratories. Equipped with a large number of advanced teaching, experiment and practice equipment. Such as: CNC lathes, CNC milling machines, 3D projection imagers, plastic injection molding machines, wire cutting and EDM. With the help of professional teachers, I participated in the installation and debugging of most mechanical and electrical equipment and did a good job in daily maintenance of mechanical and electrical equipment.
Through years of maintenance practice, it is realized that the responsibility of maintenance electrician is to ensure the normal operation of school teaching, living lighting and other systems. As a maintenance electrician, in addition to the reasonable installation, good debugging and daily maintenance inspection of equipment and lines, how to quickly find the cause of the fault and correctly handle the fault is an important prerequisite to ensure the normal operation of the equipment. Realize quick judgment; Excellent maintenance skills to correctly handle the fault, must do the following aspects:
1. Keep learning new technologies and knowledge and be familiar with new equipment and appliances.
2. Theory guides practice, and the accumulated experience is constantly summed up in practice, so that troubleshooting is faster.
3, in the process of troubleshooting, take the way of combining analysis, detection and judgment, and gradually narrow the scope of the fault.
4, to do a good job in the installation and maintenance of assembly line equipment, in addition to electrician professional knowledge and excellent maintenance skills, you should also have a variety of professional knowledge. In recent years, I have taken advantage of my work in an engineering school to study courses such as mechanical foundation, mechanical processing foundation, mechanical equipment installation and maintenance, and equipment control foundation. Expand knowledge and improve the level of maintenance technology.
Second, automatic control and safe operation of electrical equipment
Because the school is far away from the urban area, the supply of tap water in the urban area is not enough, and there is a shortage of water in the surrounding areas, so the water for living and fire fighting is all solved by pumping groundwater from wells. There are 5 deep mechanically drilled wells and 1 artificial shallow wells in the whole school, equipped with 5 deep-water electric pumps, 2 centrifugal pumps and 5 roof water tanks. In order to ensure water supply and save water, the water supply pipe network was reformed and automatic control devices such as liquid level gauge and solenoid valve were installed. In order to ensure the safe and reliable operation of the pump motor, in addition to the motor overload, overheating and short circuit protection, the motor phase failure protection device is also installed. The main contacts of two AC contactors are connected in series in a three-phase circuit, and each contactor coil (380v) is connected to A-B and B-C phases respectively. When any phase in the three-phase circuit is disconnected, a contactor coil will lose power, which will disconnect the three-phase power supply of the motor and protect the motor. Through years of practice, it has been proved that this power shortage protection method is simple, safe and reliable.
Third, the transformer capacity is increased.
With the continuous development of school teaching scale, teaching, experiment and practice equipment, office and living facilities are increasing day by day, and the electricity consumption is increasing sharply. The original power transformer is overloaded and needs to be expanded urgently. By counting the electricity consumption of school electricity facilities, the peak electricity consumption is tested. According to the electricity demand of all departments of the school and the requirements of the school's sustainable development, the expansion capacity is determined, and the transformer expansion plan is formulated, which is approved by the school leaders. The design and construction were entrusted to the Industry Bureau, and the expansion project was completed and delivered in June 65438+ 10/6 10.
Iv. Operation and maintenance of standby power supply
The school is located in the suburbs, equipped with diesel generator sets for emergency power supply. Due to the limitation of conditions, the generator capacity is small, and after the mains power is cut off, self-generated electricity cannot meet the demand of school electricity. Through investigation and calculation, and according to the characteristics that electric power is mainly used for teaching practice facilities during the day and lighting at night, the power consumption of important departments is ensured, the self-supplied power distribution table is compiled, and the power supply is scientifically and reasonably distributed, so that the spontaneous emergency power supply can reach the state. Seriously study the construction principle and maintenance technology of diesel engine, do a good job in the operation data record and daily maintenance of generator sets, and regularly check, maintain and charge the starting battery. Ensure all-weather emergency start-up power supply of the generator set.
Five, the safe use of electricity, electricity saving work
1, strictly abide by the safety operation rules and use qualified electrical products and materials during maintenance.
2. Strengthen the management of safe electricity use in student dormitories in schools, participate in the formulation of detailed rules for safe electricity use in student dormitories, prohibit students from using high-power electrical appliances in dormitories, and install current-limiting control devices for circuits in each dormitory to ensure the safety of electricity use in student dormitories and eliminate fire hazards.
3. Regularly check the safe use of electricity by all departments and systems, and make timely rectification when potential safety hazards are found.
4. Regularly check the lightning protection grounding of buildings every year, and the grounding resistance of electrical equipment protection grounding system. The grounding resistance of the system can not meet the requirements of the specification, and it can be rectified within a time limit.
5. Install leakage protection devices with electrical appliances, especially the two-phase leakage protection air switch of electric welding machine in metalworking practice workshop.
6. Comprehensively optimize and transform the original overhead power lines in the school, and change the overhead open wires into underground laying according to the specifications to ensure the safety of power supply and make the campus environment clean and elegant.
7. In view of the situation that the school electricity consumption drops sharply in the middle of the night, the voltage rises, and the lighting lamps in campus roads, corridors, passages, gates and other places need to be on all night, and most of them use incandescent lamps, the method of installing diodes to reduce the voltage has solved the problems of short service life and high replacement and maintenance rate of incandescent lamps in these places. Other places adopt new energy-saving lamps according to the actual situation to save energy.
In the years of maintenance electrician's work, I have done some effective work in maintenance practice by using the technical knowledge I have learned, and have certain maintenance technical work ability. However, there are still some shortcomings such as low education level. In my future work, I will overcome the learning difficulties when I am old, study new technologies and knowledge hard, and strive to further improve my technical level.
Electronic Maintenance Summary Report 3
First, our investment in infrastructure is not too much, but not strong enough. Since last year, we have invested RMB _ _ _ _ _ yuan in infrastructure construction, and carried out a number of projects such as the relocation of repair shops and the renovation of stores. Now the company's overall business area has expanded to _ _ _ _ square meters. And the _ _ _ _ _ _ _ (address) I visited some time ago, only last year, I invested _ _ _ yuan in infrastructure construction, with a business area of _ _ _ square meters. In the face of the situation that all localities are competing to speed up urban construction, we must not have any hesitation or misgivings in urban construction investment, resolutely get rid of complacency and fear of difficulties, and use large capital investment to drive the large-scale expansion of the city and promote the great development of the company's operating efficiency.
Second, our company's overall competitiveness is not strong, but its advantages are not prominent enough. Nowadays, the competition among various units in the automobile maintenance industry is increasingly focused on the competition of technical strength and service attitude, which is an important part of the company's competitiveness and directly determines the overall development prospects of the whole company.
Through the construction and operation of the company in recent years, our business functions in all aspects have been continuously improved and our economic carrying capacity has been continuously improved. But overall, the business framework has not been fully opened, the existing infrastructure has just been matched, and the business environment has been initially improved, which can not meet the needs of the company's rapid development. We must firmly grasp the technical strength and service attitude, further intensify the operation, enhance the company's absorption and aggregation function and external attraction, and enhance the market competitiveness.
Third, our business performance is not very high, but there are still many unsatisfactory places. Automobile is an important carrier to improve the living environment and people's quality of life, and the automobile after-sales service industry we are engaged in is an important part to support this carrier. Although our company's operating achievements in recent years are obvious to all and have been recognized and praised by customers and manufacturers, there are still many aspects that cannot meet the requirements of manufacturers and customers, such as insufficient after-sales service, insufficient service attitude, low maintenance quality and irregular operation. We should firmly establish the business philosophy of "being responsible for manufacturers and customers, tapping the potential to increase efficiency and create benefits", unremittingly do a good job in the construction of service stations, establish a good image of the company and create good work performance.
In order to realize the further development of the company, we will carry out the "four ones" project in the company:
Determine a clear overall development idea. In the new year, on the basis of maintaining the existing Hongyan service station, continue to maintain and develop _ _ _ _ _ _ _ _ _ Hongyan service station.
Create a friendly and harmonious development environment. The development of the company needs a stable entrepreneurial environment and friendly colleagues. Therefore, in the future operation, the company will attach importance to the construction of the surrounding environment, build good relations with neighbors, build good relations with relevant management departments, support community work, and create conditions for the company's development. Within the company, between departments and colleagues, we should also get along well, stress principles on major issues, stress style on minor issues, and do not engage in "infighting." Internal conflicts are strictly prohibited, so that everyone can work with peace of mind and live happily.
Establish a management system with clear responsibilities and reasonable rewards and punishments. The company will take every link involved in the company's development, such as contracted business volume, created benefits, maintenance quality, work progress, service attitude and so on. Incorporate into management, clarify the responsibilities of each post, and formulate corresponding reward and punishment standards. Really let the saint have his place, and the capable person has his benefits. According to the individual's work ability, work attitude and work performance, we can really broaden the income level, encourage every employee to work with greater enthusiasm, enthusiasm and better technology, and create a better tomorrow for the company.
Cultivate a skilled technical team. In the new year, the company will moderately increase the recruitment of business elites and introduce a competitive mechanism. At the same time, carry out activities to catch up with learning and help others among existing employees, so that skilled people can drive ordinary people and experienced people to drive unfamiliar people, making all aspects of the company more efficient, standardized and competitive. Let every employee of the company improve their business skills and be competitive.
The second is to unify thoughts, clarify tasks, strengthen measures, and successfully complete the work in the new year.
In the new year, we will further enhance the company's cohesion and centripetal force, and work together to create a brilliant year. In order to achieve this beautiful goal, I would like to ask you to think about a question: how did Sichuan Changhong Group move from a small private enterprise to an international group? How did Guangxi _ _ _ _ Company grow up from a small workshop with only a few people? Even the world-famous Microsoft is in the hands of several brothers. How can it take off? After thinking about it, I think there are many answers, including time, place and people, but I think the most important one is: people and peace! This is particularly critical. If at the beginning of the business, several elders of Changhong Group thought too much about their own gains and losses, if strange bedfellows and Guangxi _ _ _ _ _ partners, if Microsoft brothers didn't look to the future. . . . . Will their development usher in such a dazzling autumn? Looking back at our own company, we already have an entrepreneurial foundation that they don't have. I believe that with our joint efforts, there will be a bright future. I believe everyone here, and please believe me!
Of course, we all know that development is by no means empty talk for the company. Development requires us to work hard, and development requires each of us to make suggestions for the company's development. In the new year, we should be down-to-earth, proceed from the height of the company's development, proceed from all the purposes of serving customers, clarify our goals, highlight key points, work hard, and earnestly achieve the "four guarantees" in order to usher in a beautiful development space.
(1) Take the time to actively ensure the work progress. In all aspects of the company's work, we should firmly establish the consciousness that speed is quality, speed is benefit and speed is responsibility. We should not relax in grasping the speed, but plan, arrange, design and act early. It is necessary to formulate detailed, concrete and feasible maintenance plans and make scientific arrangements. When each maintenance project is started and completed, there must be a detailed schedule. In the implementation, we must work in strict accordance with the schedule, only in advance, not behind.
(two) strict maintenance standards to ensure the quality of work. Automobile maintenance is the focus of sales manufacturers and customers, and it is also an important index to evaluate the level of a maintenance enterprise. If there is something wrong with the quality, we can't explain it to customers, manufacturers or ourselves. We would rather do this job than "bean curd residue", and our company's attitude is very clear. No matter which contractor, as long as there is a problem with the quality of the project, we will seriously investigate the responsibility and will never tolerate it. All departments should take the quality of work as the top priority, organize competent personnel to focus on it, strengthen the management of the whole maintenance process, ensure that the quality of work meets the requirements, and truly turn each maintenance project into a boutique project and a signboard project.
(3) Adhere to standardized operations to ensure safe production. In every link of our work, we must always adhere to the working principle of "safety first", establish the concept that safety is benefit, and make great efforts to eliminate hidden dangers in production safety. At present, our company's safety production situation is good and must be maintained. If a safety accident happens, it will definitely have a serious impact on the company's operation, and even more seriously, it will cause great physical and mental harm and economic waste to the victims (possibly ourselves). As a practitioner of every maintenance industry, you should have a personal understanding of this.
(four) adhere to the standard operation, to ensure the effective use of funds. It is certain that the development of the company needs financial support. On the other hand, all departments of the company should also establish a sense of saving and strive to make every penny used in the right place. All departments should rationally use limited funds to ensure the normal operation of the company. All capital expenditures must be strictly controlled, and "one pen" approval shall be implemented. It is strictly forbidden to disclose fund expenditures at will; Maintenance costs should be strictly in accordance with the budget, and every link should be carefully calculated to minimize unnecessary expenses. It is necessary to do things well, but also to tighten spending and save investment.
Electronic Maintenance Summary Report 4
During the probation period, I was assigned to the second workshop to work with Master Hu. When I first entered the company, I didn't know much about the company and didn't have enough work experience. Fortunately, under the patient guidance and instruction of Director Huang, Master Hu and kind colleagues, my work began to improve, and I was able to do some relatively simple electronic maintenance work slowly.
At the beginning of the trial, the first thing to do is to be familiar with the working environment and the machine tools and equipment to be maintained, which is the basis of the work. Two weeks before the probation period, the focus of work is to be familiar with the workshop. By observing all kinds of equipment in the workshop, I can increase my perceptual knowledge of the workshop equipment and get a preliminary understanding of the functions and functions of each equipment. In addition, through the communication with my colleagues in the workshop, I can establish a good relationship and enhance our feelings. Machine tool operators are familiar with the machines they operate and the common faults of machine tools. If we can get their careful guidance, it will be very helpful for their maintenance work.
After being familiar with the environment and equipment of the workshop, the key point is to further understand the electronic operation, electronic principle, common faults and common troubleshooting methods of various machine tools and equipment by consulting relevant materials, manuals, drawings, manuals and software. These materials are very useful and necessary for maintenance. Nowadays, machine tools are more and more advanced, especially CNC machine tools, which have perfect self-diagnosis ability and fault display function. They can self-diagnose common faults and display fault causes and maintenance methods for maintenance personnel's reference. Even if some faults cannot be self-diagnosed, such as being familiar with the electronic principle of machine tools, it is relatively simple and fast to find relevant information skillfully during maintenance.
Electronic maintenance, especially CNC machine tool maintenance, requires a wide range of knowledge. Nowadays, with the rapid development of science and technology, electronic components and electronic equipment are updated quickly and there are many kinds. In addition to mastering common electronic knowledge and electronic maintenance technology, we should also master certain mechanical maintenance technology. Nowadays, machine tool faults are no longer clearly divided into electronic faults and mechanical faults, and many of them are mixed faults of electronics, machinery and even hydraulic pressure. Therefore, whenever I have free time, I will find a large number of books related to electronics, electronics and machinery to enrich myself and improve my knowledge. In addition, I will learn the latest news and information through various channels such as consulting my master and searching for information on the Internet.
In addition to mastering theoretical knowledge, the most important thing is to keep practicing and accumulate a lot of work experience. Rich practical experience, solid theoretical knowledge, easy to repair electronic faults. Master Hu Lianchun has rich experience in repairing electronic faults. Every time there is a maintenance task, I will follow him to the maintenance site. By observing his maintenance process, I can understand how the master asked the on-site personnel, how to find the cause of the fault and how to troubleshoot it. By being his maintenance assistant, he participated in maintenance work, exercised maintenance ability from practice, mastered certain maintenance methods and skills, and increased maintenance experience. In addition to learning from the master and taking an active part in the maintenance work, I will also try to find something to repair. There are many damaged circuit boards, drivers, PLC and other electronic components in the office. When I have time, I will dissect them, find out the cause of the failure and try to repair them. Although most of them can't repair, through practice, they have deepened their theoretical knowledge and increased their maintenance experience. In addition, Master Hu didn't come to work because of something. Although he didn't have enough experience and familiarity with maintenance technology, he should dare to maintain independently, seize every opportunity to exercise himself, explore from practice and find a set of maintenance methods that suit him.
In the course of participating in the maintenance and repair work, we also found some shortcomings in the current electronic management of the workshop. Maintenance work is not done well enough. Many electronic equipment of workshop machine tools are old and damaged, and the lines are wet and messy. In addition, the workshop is humid all the year round, full of oil mist and dust, which is easy to cause various electronic failures. Although the oil mist is not conductive, it contains a lot of abrasive chips and iron powder and sticks to electronic equipment and circuits, which will also cause leakage and short circuit. There are several fans and demagnetizers in the workshop that cause leakage. Electronic workers shouldn't be repaired if there is a fault, and idle if there is no fault. They should often go to the workshop to check the operation status and wiring of electronic equipment, do a good job of maintenance, and immediately start troubleshooting if there is any abnormality. Although some anomalies are small, we should pay attention to them, or they will cause failures after a long time. There are also some wires that are redundant. In order to reduce the failure factors and facilitate maintenance, please remove them. Only when the machine tool is well maintained and works normally can we make full use of the machine tool and create great benefits. But once the machine tool (especially CNC machine tool) breaks down, it will affect the production of the workshop. If there is a major fault and the parking time is too long, it will cause huge economic losses to the company. To become a qualified electronic maintenance personnel, in addition to the above, we must have a high sense of responsibility and good professional ethics, have relatively complete knowledge, skills and experience, have extensive knowledge of electronic safety, and be modest and self-motivated. I believe these will be enhanced with my maintenance experience.
Electronic Maintenance Summary Report 5
During the short and long probation period, I seriously studied the articles of association of the company, strictly performed my personal duties, reassured the leaders and satisfied the owners. Summarized as follows:
First, study hard and summarize and improve.
As soon as I entered the Charm Warranty Center, I was entrusted with a heavy responsibility as the on-site maintenance engineer in 10 and1. Facing the 352 owners, when I first came into contact with the service industry, my business was unfamiliar, and I was inevitably worried about my work-I didn't know much about many places. On the one hand, I felt "interlaced like a mountain", on the other hand, I felt that I had a long way to go.
However, with the care of leaders and the help of colleagues, this kind of worry soon vanished. When encountering difficulties, everyone patiently teaches: whether it is to take the owner to inspect the house, check the problem points of the house inspection list for maintenance, or feedback to inform the owner to re-examine and sign, release the morning meeting, or write letters, basic etiquette and take photos on the spot. , have been supported by colleagues, especially the front desk information officer, and have been generous for many times. Everyone knows that I am new here and take special care of me. Every time someone kindly reminded me not to miss it, and even taught me how to cancel the order and close the problem point ... everything touched me. Philosophers say that a perfect team is the guarantee of success, and I deeply feel this in a charming big family.
In order to integrate quickly, I take a small notebook with me. When my colleagues remind me of something, I will write it down on the spot and then read it often to show my vigilance. Always sum up your own shortcomings, learn from others' strengths and improve your professional level. From ignorance to understanding, from the beginning to the details, it has been praised and supported by many owners, which makes me very happy and feels that my efforts have been rewarded.
Second, love and dedication, warm service.
I just arrived in the 10 and 1 1 areas, which happened to be centralized delivery.
When I took the owner to inspect the house, I seriously answered every question raised by the owner, and explained in detail the planning of the community, the brand of interior decoration materials and the matters needing attention in house maintenance. Record the owner's dissatisfaction in detail, and distribute the problem points of the house inspection list to all subcontractors for maintenance in time; Inform the owner to re-examine the completed problems and sign the house inspection form. Most owners are satisfied with our service, and our labor is praised by the owners, which also adds a touch of bright color to the _ _ _ team.
After the delivery of the house, with the improvement of the occupancy rate of the owner, there are more and more maintenance problems. Every time I receive a repair report, I quickly go to the scene to check and confirm the non-man-made damage, fill in the maintenance plan and inform the owner, then send a bill to the workers to arrange the repair at the owner's house, and sign it after completing the task. Then I have been responsible for entering the house maintenance platform to cancel the order and close the problem point in the company's CM network.
Third, handle affairs impartially and treat people sincerely.
have
Sometimes owners do not pay attention to man-made damage, such as planting flowers and watering a house, which leads to the expansion and deformation of the floor. Calling to complain is the quality problem of our materials. I will explain this situation after on-the-spot investigation. No matter whether the host growls loudly or cynically, I will be honest with him.
The Bible says that when other people's anger burns, you can only put it out if you treat it calmly. Most owners will be influenced by our attitude. I believe that if you treat others with sincerity, they will put themselves in your shoes. The company's system can't be chaotic. As long as it is not chaotic, others can't be chaotic.
Fourth, rigorous and meticulous, self-discipline.
Every time you go to the host's house, you should wear a shoe cover regardless of whether the host is in charge or not. It is one thing to say politely that "there is no need for chaos at home", and it is another to abide by the company system.
Once in a repair shop, the owner was very cheerful and seemed to be a cultural person. He also handed it to the construction workers when he smoked it himself. I resolutely stopped "you can't pick up cigarettes and smoke in the master's room". The host advised that "rules are nothing more than human feelings." I replied, "Human feelings are not a bad rule." The host smiled, no longer reluctant, but also praised us _ _ "self-discipline, people always respect."
Five, love the owner, timely feedback.
Based on the service concept of "thinking for the owner and taking the owner as the center", I will call the owner after each maintenance and ask him if he is satisfied and what needs to be improved. Frequent communication with the owners has also enhanced mutual trust and understanding.
Sometimes enthusiastic hosts will also send some small gifts, such as mineral water and snacks. I am deeply grateful and refuse to take "serving everyone is my job responsibility." Some owners also posted praises on the charm forum, and even wrote poems to each other. "There is a heroic spirit, and it is difficult to solve worries between talking and laughing ... Love is one in a million. Who said that women are not as good as men?" So kind that I can only thank him for his kindness.
Although I am young and have limited work experience, I will give full play to the advantages of young people, such as studious, diligent and energetic, and strive to become an outstanding talent and contribute to the development of the company. With the care of leaders and colleagues, I will be more confident to do a good job in maintaining 10 and 1 1 areas.
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