I would like to ask which is better to be an e-commerce customer service or a clerk?

It's easier to be a clerk.

in fact, the so-called clerks are also civilian personnel, that is, assistants to the manager in charge. In different companies, the work done by a clerk is different. Under normal circumstances, a clerk does some work such as word processing, document sorting, copying documents, answering phones and handling office daily affairs. In short, it is more complicated.

In addition, clerks in some companies have to help accountants with some bookkeeping work. Basic computer operation is generally required (different companies will have specific requirements: that is, the content and proficiency of computer operation are different, of course, a few companies may not need computers. )

Some big companies also have language requirements (Putonghua, English and the like), and the other is the comprehensive quality (work attitude, ideological and moral character, work ability, etc.) of the parties themselves.

Responsibilities of the clerk:

1. Answer and transfer calls; Receive visitors.

2. Be responsible for the secretarial, information, confidential and confidential work of the office, and do a good job in collecting and sorting office files.

3. Be responsible for cleaning the general manager's office.

4. Make meeting minutes.

5. Be responsible for the distribution of official documents, letters, mails, newspapers and magazines.

6. Be responsible for sending and receiving faxes.

7. Be responsible for the storage of the office warehouse, and register the goods in and out of the warehouse.