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Who knows what airport ground handling mainly does?
The service of domestic airlines is to check in passengers at the airport counter, check their documents, weigh their luggage, allocate seats and issue tickets (that is, change boarding passes)
Guide passengers to clear customs and wait in the waiting room, board the plane and provide broadcasting services,
Remind passengers to board the plane and VIP service work or broadcast to find passengers who have not boarded the plane.
In addition, the service staff must also contact the air kitchen for food delivery, lost property search and passenger complaints.
Extended data:
Composition of ground crew:
The ground crew mainly consists of two parts: the airport and the airline. Including secretarial, accounting, IT, personnel, administration, general affairs, art design, planning and other necessary positions, as well as aviation management departments, passenger transport business departments, air freight departments, etc., all belong to ground staff.
1993 version of Annex A of the IATA standard ground service agreement, the ground service items include agency service, loading and unloading control and communication, passengers and luggage, cargo and mail handling, services on the tarmac, services on the aircraft, fuel and lubricating oil, aircraft maintenance, etc. All service airports will charge the carrier the corresponding fees.
References:
Baidu encyclopedia-ground service
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