Have you learned all the 12 skills of professional managers?

I remember buying a book called "I am a professional" a long time ago. From then on, whenever and wherever, I asked myself to do things in a "professional" spirit. Then, gradually stepping into leadership positions, we are more and more aware of the influence of professionalism on us personally, and enterprises pay more and more attention to cultivating and reusing employees with professionalism.

I am glad to know what professionalism is as soon as possible and work hard on this principle. At the same time, I will share my professionalism with my colleagues more and more, and how to be a professional manager, and even how to make it from excellent to excellent through my own continuous efforts.

There are many explanations for professionalism, and the most important one is dedication. I have formulated eight principles for our department as our professional spirit, to abide by, to persist and to sublimate. Every time a new employee joins the company, I will explain our professional spirit at the morning meeting: respect for things, thrift, responsibility and responsibility.

Respecting things means respecting one's career, occupation and work, being result-oriented, constantly demanding oneself and improving oneself. Because everything you do reflects your personal ability and quality. The higher the efficiency, the better the quality, the higher the value of the finished things, the stronger your ability, the higher your literacy and the higher your value. Therefore, respecting things means respecting yourself.

Saving means asking us to save every penny we can. If you sell a product of 1 yuan, the company will earn less than one yuan and may operate at a loss; However, saving a dollar is actually saving a dollar, that is, earning a dollar.

The responsibility is to abide by your job responsibilities, defend your jurisdiction, and be a good landlord of this acre of land. Every stitch here is my responsibility, and I don't allow any mistakes. If there is a mistake, we must be brave enough to bear it. If there is a mistake, we can change it and strive for continuous progress.

Take responsibility, when the company needs me, I can stand up and dare to take on big responsibilities. In fact, this also requires us to make continuous efforts to achieve the above three items, and continue to learn, improve work skills, improve knowledge level and problem-solving ability, so that we may have the opportunity to undertake more.

Employees who can do the above four things well will undoubtedly become the focus of our training, and then there is no doubt that they can gradually take up the position of managers.

Sometimes, we call these different managers professional managers. Some grass-roots managers will say, "It's not that high, is it?" Actually, it's not that high. I just dare not think about it.

A professional manager is a person who assists business owners to perform their management duties with professional management ability. His ability to run a modern enterprise will certainly enable entrusted shareholders to gain high trust and due returns. In fact, a professional manager is a professional who sells his management ability in the enterprise management activities in exchange for the money and shares provided by the enterprise as a reward. Broadly speaking, professional managers are classified horizontally, including accounting, production management, technology and so on. Vertically, it is also hierarchical, at the grass-roots, middle and high levels. Enterprises need professional managers at all levels.

We can see that professional managers, no matter which major or level, are people who live by performance. Without performance, even the best major mentioned above may be useless. After all, companies hire you to create value, not to be a good person. Enterprises are not charities.

So how can we become a professional manager who can create value and even be excellent?

Let's discuss it.

Skills 1. Planning ability

As the old saying goes, the soldiers and horses did not move, and the food and grass went first. This shows the importance of planning. Any great war is launched after careful planning and layout, and the balance of victory will tilt to the side that is more fully prepared. Management is sometimes at war. Managers struggle with the company's goals and will never stop until they reach them. Then in order to achieve the goal, we must first arrange a plan on how to achieve the goal.

When making a plan, we should skillfully ask a few questions and make reasonable arrangements:

1, why? Why make this plan? What's the purpose?

2. What? What should we do to achieve our goal?

3. Who? Who will do the details?

4. Where? Where is the development site?

5. When? When will it start and end, and how long will it take?

6. how to do it? How come? What methods and tools are used?

how much is it? How much does it cost to reach the ultimate goal?

Skill 2. Ability to analyze and solve problems

In the process of management, there are always some problems waiting for you to deal with. How to deal with these problems in order to avoid the company spending more costs?

Here is a tool recommended. If you can use this tool thoroughly in your work, your problem-solving ability will definitely increase geometrically. This tool is a continuous improvement tool for PDCA.

P: plan. The planning part is divided into four steps:

① Analyze the current situation and find out the problems;

(2) List all the causes of the problem with characteristic factor diagram (also called fishbone diagram);

③ Among all the reasons, find out several key factors that have the most significant influence;

(4) Formulate treatment measures and implementation plans according to key factors. (Treatment measures are divided into temporary measures and permanent measures. )

D: do what? Implement.

(5) Implement the plan according to the fourth step.

C: Check it.

⑥ Check the implementation of the fifth step.

A: Action disposal

⑦ After the sixth step is completed, standardize the measures with good improvement effect, and then implement SDCA；; ;

⑧ Review the projects that have not been improved, and turn to the next PDCA cycle.

Skill three. Decision making ability

Similarly, in the process of management, there will be many things or decisions that managers have to make. This time can best show the ability to take responsibility. Whether a manager is firm and decisive is the moment you make a decision. At this time, your subordinates and your employees will look at you to see if you are a brave decision-maker or a hesitant coward.

Chu and Han contended, and Liu Bang won because he was more decisive than Xiang Yu, and besides talents, he had stronger decision-making ability.

Skill 4. Team building ability

Now, it is "the team can conquer the world, and the management can set the mountain". It is difficult for one person to complete the chaotic and complicated enterprise work, so team building is very important. At the same time, we should also know that building a team is not only a matter for the human resources department, but also a matter for each of our employers, because people are what we need. Therefore, instead of passively waiting for human resources to arrange personnel to come in, it is better to actively recruit and tap outstanding talents.

There are these ways for us to choose: talent market or talent network, introducing or recommending our original contacts, internal recruitment or internal breeding. These methods have their own advantages and disadvantages, and decisions are made according to the needs of the team.

Skill five, cultivate the ability of subordinates

After the team building is completed, we can't leave it alone, just like raising cattle and sheep in a loose range. We still need to constantly improve their ability to better meet the needs of their work, and more importantly, provide them with an upward channel. Now is not the time to "teach apprentices and starve teachers". The more you teach them, the more they learn. There is no doubt that they will respect and appreciate you more.

Skill 6. leadership

Including communication, coordination and encouragement. Actively deal with their needs when they need them, properly meet their needs when they have expectations, solve their problems, make their work safe, appease their emotions and let them work with peace of mind.

Skill seven. Ability to set standards

Without rules, there would be no Fiona Fang. As a manager, if you can't set rules and standards, then your management will be looked down upon. You must control everything within your jurisdiction and make it the rules, regulations and operating standards that everyone abides by.

Skill eight, execution

Execution is the key to all management. No matter how good the standard, no matter how good the plan, no matter how good the goal, no matter how good the ideal is, without execution, everything is equal to zero. Therefore, you must strengthen your own execution, and at the same time constantly strengthen the execution of subordinates to form a joint force.

Skill nine. Performance evaluation ability

If there is implementation, there must be assessment. Without the implementation of the assessment, it is like a runaway wild horse, and it is useless to run fast.

At the same time, the assessment needs you to be fair and open, otherwise, everything you work hard will collapse.

Skills X. Ability to host activities

There are many meetings and activities in the enterprise. If you don't participate, it will be difficult to establish a personal brand within the enterprise. If you just participate and don't play a corresponding role, then you just "learn from the prince" and it will be empty in the end.

You should often attend and preside over these meetings and activities to improve your organizational ability, personal charm and adaptability.

Skeels Xi. Communication and presentation skills

If you attend and preside over those meetings and activities, you will feel less attractive because your speech is not level, logical and clear.

The same is true in daily work. Your boss, colleagues and subordinates ask you to communicate things, and as a result, you faint. How can we appease him and convince him? Will he come to see you again later?

Skill 12. Self management ability

The above eleven skills are very important, at the same time, we should pay attention to the self-management of managers. Please remember these twelve words here: being ahead is enough to lead others, and self-discipline is enough to convince others. You don't have to be arbitrary and do your best, but you must be ahead of them. When you keep asking them, you should be more strict with yourself.

Through the repeated practice of the above twelve skills, I believe you can make continuous progress, from zero to excellent, from excellent to excellent, and finally form your own core competitiveness.