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How to open a hotel
How to open a hotel is now under great pressure in the workplace, and the requirements of all walks of life for employees' professionalism are constantly improving. For most people, it is a good choice to start their own business, which is not only high in income, but also relatively free. There are good prospects for opening a hotel now. Let's see how to open a hotel.
How to open a hotel 1 how to choose a location for a novice hotel?
For a new hotel that is about to open, the beginning is very important. The first step is good and solid, and the next road can be smoother and smoother. The first step in opening a new hotel is site selection. At present, the main requirements for hotels are hygiene, neatness and good privacy. Therefore, the location of the hotel should not be in the bustling commercial street. You can choose clean high-rise apartments, spacious buildings and roads with easy signs. At the same time, the store must be bright and clean, not sparsely populated or in a corner, which will also affect the evaluation of business and customers.
How do novices recruit employees when opening a hotel?
Once the hotel starts to operate, employees are the key. Good employees are not only conscientious and responsible, but also can draw inferences from others, attract customers and make the hotel have more and more repeat customers.
Therefore, from the service level to the management level, we should choose enthusiastic, active and flexible employees, so as to make customers have a pleasant stay experience. No matter how old you are, you can stay as long as you have a good personality and work hard. But if you only know how to be lazy, don't put the work in the shop first, and just want to muddle along, you can't stay.
How to publicize a novice hotel?
Novices who open hotels may be stumped by the previous publicity work. It is true that hotels need to have a positioning, either business, warmth or loveliness, and then advertise different customers' interests according to the positioning, so that everyone knows that when a hotel opens, people's curiosity will pay attention to the hotel. At that time, combined with the evaluation of major platforms, it is easy for people to think of your hotel when spending, and the reputation of the new store will be opened.
If a good job wants to have an ideal income, it must have market demand. Although a novice, opening a hotel is a very sought-after industry in the new era. At present, the increasing demand for recruiting and employing personnel can prove that this industry can develop for a long time.
With the gradual stepping on the right track, opening a hotel can definitely meet the needs of most people's lives. On the other hand, it is also a good opportunity for everyone to improve themselves. You know, for a hotel with high evaluation, if you want to open for a long time smoothly, you need to have excellent quality and good ability. After the preparation before opening and the official opening of the hotel, you can get on the right track.
My ability in all aspects can also be greatly improved, which is also an important advantage for future development. On the other hand, a novice who is trained as an excellent manager will also bring extremely rich returns to the hotel, which is a win-win choice.
How to open a hotel 2 The main procedures required to open a hotel are as follows:
1. Opening a hotel must first be approved by the competent department.
2, apply to the county and city public security organs.
3. After signing the opinions, the public security organ shall apply to the administrative department for industry and commerce for registration and obtain a business license.
4, to the public security organs for the record, to obtain the "special trade business license".
Attached; Necessary information submitted as required:
1, fire safety certificate;
2. Application for starting business;
3. Orientation and neighborhood plan;
4, housing quality appraisal certificate;
5. A copy of the business license;
6. Copy of legal person ID card;
7, a copy of the health permit;
8. Two recent bareheaded photos of the legal person.
What are the requirements for opening a hotel?
1. The building quality meets the national quality standards for commercial users;
2, the actual use area of each bed is more than 4 square meters, and the total number of beds is more than 30;
3, the hotel industry accommodation registration, computer information management, visitor registration, hotel valuables storage management and other safety management systems;
4. Meet the environmental requirements: there are no residents living upstairs, and it is 20 meters away from the surrounding residential buildings.
How to open a hotel 3 matters needing attention in opening a hotel
1. The location should be reasonable and selected. The place should be suitable for opening a hotel, the place should be relatively open and the flow of people should be relatively large.
2, the hotel decoration, to be appropriate, to be novel, to highlight a style, not chaotic. It should conform to the theme chosen at the beginning.
3. Whether the hotel's marketing is single. There are many hotels shouting slogans and paying attention to marketing, but they can't really do it. For example, the marketing plan does not match the target market, the marketing method is single, and there is nothing to do except various discounts under various excuses. In fact, the hotel has many low-price promotions to choose from.
For example, we can provide guests with early/late rest reading rooms, life integral activities, free newspaper services, free air ticket handling fees and so on. We can also jointly carry out promotional activities with hotel suppliers to achieve mutual benefit. There are many hotel promotions, but they have not formed their own marketing power. Basically, it is to wait for customers to come to the door, and there are many agreed customers. The development of high-profit and high-level individual market is basically zero, and hotel marketing has basically become a link of reception coordination.
4. Whether the hotel service is out of touch with the market positioning. The first is business hours. The business hours of many hotels are determined according to industry practices, but the results are contradictory to the requirements of hotels to receive tourists. For example, the hotel mainly receives group guests, but the business hours are very long, which not only increases the labor cost, but also makes no money; On the contrary, some hotels mainly receive individual business guests, but there is no 24-hour restaurant, so that guests can sleep hungry after returning to the hotel at night. Followed by room facilities.
Some hotels mainly cater to individual business guests, but there are few single rooms. In this way, there is a lot of resistance when selling a house. Because business guests pay attention to privacy and quiet, no matter whether they are in the company or not, they all like to use a room alone. Such guests are fully capable of bearing the high price of a single room, so the hotel is profitable.
5, the department post setting is reasonable. It stands out in the hall. The front hall is the facade of the hotel. Many small and medium-sized hotels with less than 250 rooms have many positions in the lobby, such as reception, cashier, inquiry and concierge. When guests enter the lobby, there are more staff than guests, which makes the hotel management more difficult.
In fact, it is entirely possible to merge positions at the front desk. The receptionist checks in, the cashier registers, and the luggage inquiry is undertaken by the front desk. This is convenient for personnel arrangement and customers. Some hotels think that this arrangement is not convenient for the hotel to monitor the front desk staff, so please ask the manager of this hotel to think carefully: is your management for the convenience of customers or yourself?
6. Does the hotel take the initiative to communicate with the guests? Many hotel managers think that their management is very good, but when asked about communication with guests, they are dumbfounded and confused: Do managers also have to keep in touch with guests? Shouldn't managers keep in touch with guests?
Then how do you know what your guests are thinking and whether your operation process is what the guests want? Some managers lost their prestige in the eyes of employees because they didn't take the initiative to communicate with the guests, and the guests felt unreasonable.
7. Whether resources become furnishings. Some hotels have no experience in leisure and entertainment management, and engage in leisure and entertainment facilities simply for the sake of star rating. As a result, they are idle and completely lose the due role of leisure and entertainment resources. In fact, it is entirely possible to form a club by recruiting members, so that the hotel can increase a relatively stable long-term consumer group, which not only increases the profit of the hotel, but also increases the reputation of the hotel and becomes the pioneer of social leisure services.
8. Whether the computer management system is perfect. Many hotels have used computer management systems, but the effect is not obvious. Some hotel managers can't help but smile. First, the choice of software. I wonder why the software used in five-star hotels is also used in three-star hotels, and there is no change. Can three-star management be the same as five-star management? The second is the configuration of the site.
Many hotels require employees to remember guests' preferences and names, which is easier said than done. Some hotel guests register at the front desk, and their dining habits and photos will be immediately displayed on the dining screen to remind the restaurant staff to pay attention. And some hotels and restaurants have no terminals or are locked in the office. Can front-line employees have as good memories as computers?
Finally, the access control system is far from meeting the needs of hotel management. You can't open the door before the room card expires, and the record of opening the door of the room card is lost, which increases the confusion of work and loses the significance of computer management. Why not make up your mind to customize your own software system? Why not hire a computer maintenance engineer with a high salary? It should be clear which is more important, the management cost of these hotels or the loss of guests.
9, whether there is a quality education system for employees. Many hotels strengthen staff training just to keep up with the situation, and staff training is far from systematic. Pre-job training makes employees eager to try. As a result, when I arrived at the post, I found that it was not the same thing at all, and on-the-job training did not exist at all. The employee was wronged when he made a mistake.
Secondly, there is a lack of training for managers. I suggest organizing training. In other words, employees, foremen, supervisors and managers should be trained step by step and in batches. Of course, the management idea is the same, but the depth is different. Otherwise, the trained personnel will not promote the overall progress, and some will only suffer.
10, whether the services are consistent. In some hotels, today's service is inconsistent with yesterday's service, the service upstairs is inconsistent with the service downstairs, and the service of each employee is inconsistent. How do guests adapt? The staff will also be very tired. It reflects the lack of unified standards and monitoring capabilities in hotel management.
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