How to run a good housekeeping company?

is a big worry for many entrepreneurs, so how do you start a good housekeeping company? The domestic industry has great market potential, but investors need to conduct detailed investigation and analysis before real investment. According to insiders, it's not too difficult to start a domestic service company, but it's not easy to run it well and grow it big. At present, the market is still mixed with fish and dragons, which contains both great opportunities and great challenges. To survive in the irregular domestic service market, we must make domestic service companies distinctive, establish brands and form a good reputation. According to industry insiders, to invest in a domestic company, we must first solve the problems in business mode, business content and management operation mode. The mode of operation is intermediary or the so-called intermediary domestic company, which is to introduce domestic servants (nannies, hourly workers, etc.) to family employers and collect intermediary service fees. The wages of domestic servants are negotiated by both employers and domestic service employees and paid directly by employers; The whole process of enterprise-oriented domestic companies refers to the domestic servants as employees. The company signs labor contracts with employers and collects service fees, and then the company pays the domestic servants, and the company is responsible for training and managing the waiters. The advantages of intermediary mode are: less investment funds and simpler management, because the intermediary does not have to spend too much energy on follow-up services after completion. Disadvantages: it is difficult to guarantee the quality of services provided and establish a good reputation. At the same time, because the intermediary is a "one-shot deal", it can only charge an intermediary fee, and its profit is limited. The company lacks growth and it is difficult to grow up. The disadvantages of the whole enterprise mode are: the investment capital is large (generally about 1 million yuan), and it is difficult to manage and the operating cost is high to establish a large training base and management team; The advantages are: through training, salary restriction and follow-up management, the service quality can be better guaranteed, and the reputation and brand can be easily established. Moreover, by collecting customer deposits and management fees (for a long time), the company can make considerable profits when it is on a large scale, and the company has better growth. Therefore, relevant people suggest that when the funds are small and their management level can't keep up, they can choose to run an intermediary domestic company; However, if we really want to make domestic companies bigger, it is generally better to choose the whole process of enterprise. According to Ms. Lin Jikang, executive vice president of the Provincial Home Economics Association, home economics companies can be divided into: domestic nannies (including domestic domestic nannies and foreign nannies, etc.), hourly workers (including cleaners and hourly chefs, etc.), special care (such as month-old nannies, special care for the elderly with injuries, etc.), home beautification (such as flower arrangement and home layout, etc.) and other services. As mentioned above, there are many kinds of services that Chengdu housekeeping companies can choose to do, but at present, it is easier to establish a brand effect by doing a single variety in the initial stage of entrepreneurship, and it is natural to expand into the field of housekeeping services after truly establishing a brand. For example, the well-known domestic companies in Guangzhou now dominate the world with a single product: "Zhengxianghe" focuses on live-in nannies, "women soldiers" specializes in month-end nursing nannies, "Jinhan" specializes in foreign-related nannies, and Chengxin Cleaning Company specializes in cleaning hourly services. Therefore, after market investigation, it is very important to choose a certain market gap and the most sure business variety according to its own characteristics. Management operation mode Effective management system and superb management skills Domestic companies are engaged in a special service industry, which takes rural laborers and laid-off workers as the main labor sources, and their education level is relatively low, but they also need to import services into thousands of urban families. How to train and manage domestic servants, so that they can have good service skills and service mentality, so that employers can get satisfactory service, which seems uncomplicated, but actually requires very effective management system and superb management skills. In terms of management, the management system of Zhengxiang Home Economics Service Company, which was the first in China to introduce full-scale enterprise management, can be used for reference: 1. Establish an "iron triangle" relationship between the company, the nanny and the customer: the nanny is employed by the company, and the company pays the salary and manages it, so that the nanny becomes a "professional worker" from a freelancer and gains a sense of belonging; The company signs a labor service contract with the customer (family employer), and the nanny enters the customer's family as a service representative. The company has set up a supervision department, and every 1 customers are equipped with a full-time supervisor to supervise the quality of service, manage and educate nannies and coordinate the relationship between employers and nannies through home visits and telephone calls. 2. Establish a training base and do a good job in pre-job quality education. All nannies are given nearly one month's closed pre-job training before taking up their posts, including: cooking, nursing for infants and the elderly, washing and ironing clothes, cleaning at home and other labor skills and service mentality training, safety knowledge, laws and regulations, company discipline, etc., so as to improve their labor skills and provide good services after entering the family; On the other hand, the education of service mentality is more critical, training them to have a good professional mentality and be good at establishing good relations with employers. 3. Establish a security system. To provide services to families, especially live-in nannies, people are most worried about security. First of all, the company strictly controls the source, striving for a clear source of nannies and an innocent history. Set up a special liaison department, directly contact the delivery personnel at the women's Federation and the labor department in the source area, and investigate the nanny's family background one by one. Secondly, through legal training, we should inculcate behaviors such as theft, injury and legal punishment that may be related to nanny's work, so that they can know the law and strengthen their safety awareness. The third is to introduce an insurance mechanism, sign a contract with an insurance company, and launch a "comprehensive insurance for domestic service". Due to the nanny's reasons, customers can get a large amount of compensation from the insurance company. 4. Introduce high-quality management and training talents, and strengthen the management team. The company has established a perfect management structure such as customer service department, supervision department, training base and external liaison department. All the managers have college education or above, and they are constantly trained to improve their quality with modern management concepts. The details on how to run a good domestic company are here for you! I hope it will help you!