What are the requirements for applying for mobile customer service?

Requirements for applying for mobile customer service:

1. Education requirements: College degree or above.

2. Language requirements: fluent and standard Mandarin can be used. Sweet voice, broadcasting experience is preferred. (Not applicable to those whose Putonghua is not standard)

3, computer skills: more than 40 words/minute, and can be familiar with the operation of common office system software. Such as: word, excel, etc. ;

4, listening skills: can clearly understand the meaning of each other's words and make appropriate responses.

5. Quality requirements: good oral communication skills, service awareness and service mentality, strong sense of teamwork, good communication and management skills, and relevant work experience.