Is the floor manager of KFC a waiter?

Not a waiter. The floor manager of KFC is not a waiter, but the manager's duty is to manage and supervise the operation of the floor. Different from waiters, the floor manager of KFC needs to deal with larger-scale management work, such as recruiting new employees, managing customer complaints and demands, making restaurant operation plans, checking restaurant environment and service level, etc. The floor manager of KFC is also responsible for marketing and publicity activities to improve customer satisfaction and promote sales.