What is the reason why JD.COM Black became JD.COM Black?

JD。 COM has a sales risk protection system called "JD". COM Guardian ",according to the shopping risk index, JD.COM customers are divided into 10 grades, among which

Grade 5~ 10 is a high-risk user (black number).

Grade 5~9 is high-risk (low-profit) users: it can be abbreviated as light black, primary black, intermediate black, senior black and swarthy black;

10 is a malicious user: it can be called black paint for short.

The determination of high-risk users is mainly based on the following user behavior analysis criteria:

1. Place orders in many places, such as Beijing, Xi, Shenyang, Shanghai, Guangzhou, etc. (to prevent substitution). It seems no problem to put multiple addresses and telephone orders in the same place.

2. If there is any rejection, the household appliances will be established as soon as they are rejected.

3. There is the act of opening the bill

4. Use a small amount of Beijing to receive a large number of spike goods (it seems to be 3 orders, even if it is a large quantity. The same below)

There is nothing wrong with you logging in your account every day, which is one of them.

6. A large number of coils were collected but not used.

7. Three or more VAT billing information have been used in history.

8. Unreasonably pestering online customer service and telephone customer service (the right of unreasonable explanation belongs to JD.COM, for example, if you want to modify customer service.

Unreasonable delivery date)

9. Books, electrical appliances, etc. All orders are placed (for example, more than 5 copies of each type, and TV seems to be more than 2 copies in a single order) to prevent dealers from purchasing goods.

10. Frequent cancellation of orders

1 1. A large number of orders that meet the conditions of free delivery (the more similar goods, the higher the grade).

12. Buy several similar high-value goods (such as multiple iphone, multiple TVs, multiple notebooks, etc.). In a short time (say, three months).

13. Use the same receiving information for more than 5 accounts. If the goods in the order are the same, the risk level should be raised. Yeah, that's right It means that if you always find someone to place an order, you will be hacked.

14. Use a large number of shopping cards to place orders (for example, if you spend 40,000 yuan a year, more than 95% will be settled by shopping cards).

15. integral * 10+ number of green beans < 0 (deduction/most of the goods taken by Jingdou in Bao Dao refused to pay.

So how to wash the black number white is a normal user shopping mode:

First, the black number of 15 should be avoided in the future (key)

Second, try to pay with white bars, small coffers (preferably hundreds of dollars), and JD. COM's new products are best supported (let it think that you are a quality user and an ordinary user).

Third, the computer side, mobile side orders.

Fourth, talk as little as possible. If you can't mention it, don't mention it (there is no way, just bear it and wait until you get back to normal)

5. Minimize large-value transactions and avoid day trading (JD.COM mistakenly thinks that you place an order maliciously).

6. Contact customer service (the supervisor level is the best, you tell him that you can't get the link to the coupon). I heard that netizens chatted with customer service by phone every day for a month.

Seven, remember to bill (key)

Eight, if it really can't be washed white, then re-register a new number and start over (you can become a gold member in a year or two).