8 Work summary about supermarket work.

Summary of supermarket work 1

Time flies, I have gained, experienced and learned all day, but I have enriched myself and integrated into the supermar

8 Work summary about supermarket work.

Summary of supermarket work 1

Time flies, I have gained, experienced and learned all day, but I have enriched myself and integrated into the supermarket group.

As a newcomer who has been engaged in supermarket cashier for a short time, there is still a gap between my own quality and my job requirements, but I can overcome my hard work, correct my work, consult and learn from experienced people and work hard for the development of the supermarket. Now I have the following experience and experience about the problems encountered in my work, which is also a summary of my work.

As a cashier who deals directly with cash, I abide by the operation discipline of the supermarket. Cashiers don't have to carry cash with them when they are in business, so as to avoid unnecessary misunderstanding and private transfer of public funds. Cashiers are not allowed to leave the cashier during the cashier operation, so as not to cause losses or cause dissatisfaction and complaints from customers waiting for settlement.

Second, do a good job of bagging goods. The cashier's job is to bag the settled goods for customers. Don't think that this job is the easiest, and often the work is not done well, so the customer is disappointed. The control procedure of bagging operation is: always consider the customer and give priority to the customer.

Pay attention to the working procedure when you leave the cashier. Block the cashier channel with chains at the cashier, lock the cash in the cashier drawer, carry the key with you or give it to the monitor on duty for safekeeping. By the way, when you stop paying, please politely ask the customers behind you to check out at the cashier's desk and check out for the waiting customers before you leave.

Fourth, smile and be kind to consumers. People often say that customers are God, which is absolutely wrong. Only when the service is good can the whole supermarket develop and close the distance with others. Consumers will be like a family, they will stay with the supermarket and they will attract customers. Last month's work experience made me mature, and also made me understand the management concept of the supermarket. I just hope to exchange my heart and my efforts for the supermarket.

Finally, I want to unite around the supermarket, learn from each other's strong points, improve my practical ability, work ability and communication ability, and work hard for the development and job of my supermarket.

Summary of supermarket work II

By carrying out the purpose of serving the people wholeheartedly and adhering to the business purpose of customer first and reputation first, our snack food team always takes the continuous promotion of food safety and hygiene as the top priority. With the correct leadership of the leaders and the full cooperation of other departments, the snack food team achieved gratifying results in the first half of the year, and the successfully completed sales performance was affirmed by the leaders such as Director Liu. But the second half of the year is off-season, so we must make persistent efforts to make the second half of the year beautiful.

What our snack food group has done well is mainly as follows:

1. continuously strengthen the supervision ability of snack food quality and safety. Strictly control the quality of goods, pay attention to the quality and safety inspection of goods, regularly check the anti-counterfeiting labels of goods, insist on checking the labels, shelf life, production date and place of origin of goods one by one, and assign special personnel to sort out and ask for the main licenses of goods, and remove the goods with incomplete licenses in time.

2. Do a good job in maintaining the surface of goods, and constantly improve the cleanliness and neatness of snack food areas. In order to keep more than 40,000 items clean and tidy in the most efficient way, we divide each area into different employees, and organize members to thoroughly clean all aspects of their respective areas every Monday, and carry out irregular sanitation and cleaning work every day.

3. Constantly improve employees' service awareness and labor skills, insist on organizing each team to use the morning meeting time to seriously study the employee handbook and the business philosophy and purpose of the service organization, and combine the specific cases that happened in the supermarket to learn, strengthen the professional business ability of snack food team members, so that team members can provide services to customers with a positive and enthusiastic working attitude.

4. All employees of Snacks Group strictly abide by the store discipline of the service agency and enthusiastically participate in the activities organized by the service agency. Group employees strictly abide by the system of positioning and standing guard of service organizations, do not leave their posts during working hours, do not arrive late and leave early, and strictly fulfill the requirement of eating for 40 minutes. All the staff of the snack team also actively participated in the activities organized by the service agency. In March this year, the team members actively participated in the fire drill organized by the service organization, and the fire fighting ability of employees was really and effectively improved by simulating the scene after the fire. In this year's sports meeting held by the service agency, all members of the snack group actively cooperated with the sports meeting, and finally Wang Mei and Li Na won the first place in women's skipping and running respectively.

5. Continuously improve the sales performance. We fully prepare the supply of best-selling goods, rationally adjust the stacking position, do a good job of returning goods to the factory and ordering them, and constantly organize the warehouse to ensure smooth channels and replenish the goods in the store most efficiently. The whole group actively promotes temporary products, especially in return. The members of the Group actively promoted products in overseas markets and achieved good sales performance. In April, Jinxianghui baked buns promotion activities sold more than 20,000 yuan a week, and the "two-price" candy series achieved more than 2,700 yuan in three-day promotion activities. At the same time, using two nights to work overtime to beautify the biscuit commodity area, the sales performance of biscuits has also been improved to a certain extent

Disadvantages of snack food group:

1.In April, because Sanhui had no date, it was complained by customers, warning us to strengthen the inspection of the date and quality of the goods one by one, and to inspect the goods one by one when loading.

2. During the inspection of commodity quality books in various regions, it was found that the quality date of individual personnel was not changed in time, and the inspection was not serious. In May, customers complained because the established implementation standards were unqualified. This requires our employees to strengthen the careful inspection of the quality of goods in the future quality inspection, and some temporary goods should be removed from the shelves in time, so we should strengthen the quality inspection of goods.

The working ideas for the second half of the year are mainly:

1. Continue to strengthen the supervision ability of snack food quality and safety, and strictly control the quality of commodities.

2. Continue to improve the cleanliness of commodity display and ensure the adequate supply of best-selling commodities.

3. Do a good job of responsibility to people, a clear division of labor, everyone's responsibility, and cooperate with each other to do a good job in snack groups.

4. Continuously organize commodity sales activities to beautify the sales area, thus improving sales performance.

In a word, every member of our snack food group should fully realize that as a member of this big family, we should strictly demand ourselves to abide by the discipline of service organizations with the consciousness of the protagonist, and constantly improve the quality and safety level of goods.

Summary of supermarket work 3

1, buy:

We should pay more attention to the production date and expiration date of goods; Because of the negligence of this piece, I accidentally ate a big loss when I entered the yogurt, and finally lost some money on this piece of yogurt. Also, at the initial stage of your baby's purchase, your baby didn't have some goods when they were delivered, but they were still full of other goods, which led to some problems in our product management and sales. After some negotiations and handling, this problem has been gradually improved.

2. In terms of recruiting deliveryman:

I was responsible for the recruitment of deliveryman before the post of deputy supervisor of supermarket was put in place in the early days. Because of my mistake, I recruited some unqualified deliverymen at first, which brought some negative effects to xx. From this incident, I try to learn how to see in a short time whether a person is suitable to be a supermarket deliveryman and whether it will meet the needs of the development of our school network.

3. Coordination between superior and subordinate work:

During the promotion of yogurt, some work was out of line because there was no coordination between the superior and the subordinate. After a period of running-in, similar problems were basically eliminated.

4, job responsibilities:

Sometimes, you may not know the responsibilities of the deputy supervisor and the supermarket supervisor, and you may impose your own ideas or opinions on the deputy supervisor. Those who have noticed this problem are already improving. Of course, the responsibilities will not be divided too clearly, because a team's things sometimes have to be done, and the overall consideration will still be considered.

5, supermarket losses:

At the beginning of this year, in Tian Li, due to water leakage under the door, cats nearby attacked the supermarket from time to time, resulting in a loss of nearly xx yuan. At the beginning of xx, due to the short yogurt time, it caused a loss of nearly xx yuan; After moving to Xingshuifang, the rats in the sewer also came to do evil. On xx, xx, they found that xx 38g ham sausage was stolen by rats, and it cost xx yuan. Subsequently, the rats suffered again on xx, xx, mainly in the intestine, and lost xx yuan. The first special promotion (xx month, xx day) lost xx yuan, and the second gift (xx month, xx day) lost xx yuan. In addition, there are two bags of sugar next semester, which will cost about xx yuan.

6. Call back:

I have been calling back twice this semester, mainly reflecting the problem that there are too few kinds of goods in supermarkets.

7. About the future development of xx supermarket:

This year, due to various reasons, students who placed orders generally reported that there were too few goods in the supermarket, so that some students stopped placing orders in the supermarket after placing their first orders, and I only added a few new goods every time I bought them. The funds have been put in place next year, and I will try to increase the brands of similar products to meet the needs of students who place orders. Many students are also reflecting on increasing cigarettes. This semester is still immature, so we must add cigarettes next semester. At the same time, try to contact some low-priced dealers to meet the development needs of supermarkets.

Summary of supermarket work 4

Unconsciously, I have been working in the supermarket for more than a month. From the initial strangeness to the gradual proficiency, I have also experienced some tempering. During this period, I felt a lot. I not only learned a lot of professional knowledge, but also learned interpersonal communication, especially how to communicate with customers. This is a great wealth for me, because I used to be a child who was not good at communicating with others.

In the eyes of outsiders, cashier is a very easy thing. The cashier is only responsible for the cashier, and other aspects need not be considered. I thought so at first, but later I became a supermarket employee and found it was not as simple as I thought. We're not just registering. Come to the store every morning, we have a meeting first, and then start the day's work. We should do a good job in five parts. At work, we are not just cashiers. We should sincerely serve our customers, especially when they come to the cashier. We should bring the most beautiful smile and the best mood to customers from beginning to end, and polite expression is even more essential in the process of communicating with customers. For example, "Hello, welcome", "Just a moment, please take it" and "Please take care and welcome to visit next time".

In just over a month, I was a little lost, but there was also a lot of joy, especially when I heard the customer say that the little girl's attitude was really good, which made me very happy ... And every time there were questions that I didn't understand, the old employees would take the initiative to tell me how to do it, which made me particularly moved. In fact, no matter what work we do, we will encounter difficulties, and it is inevitable that we will feel frustrated, but as long as we can actively ask and study hard, I believe there is nothing wrong.

During my working time, I feel that the service attitude towards customers is extremely important. As a member of the service industry, it is our requirement to satisfy our customers. This requires us to keep a good mood at all times, treat every customer warmly and patiently, and don't bring our little emotions into our work, especially when customers are angry with you, we must sincerely smile and explain to them. In the process of checkout, when the commodity price does not match the computer, we should inform the staff of our class and verify it in time, and then we should take the initiative to explain it to the customer, and ask the customer to wait patiently. Besides, we must use the smile service. Smiling is the most charming expression. A person who pays a lot without asking for anything in return and knows how to face life with a smile will have a beautiful life.

It is inevitable that you will meet some unruly customers when you check in at the cashier. I remember one weekend, there were many people in the supermarket. At that time, I met such a unruly customer. Because her attitude is extremely bad, and she cursed me with dirty words. At that time, I was very angry and excited. I didn't inform my supervisor in time to solve the problem, but said, "If you have any dissatisfaction with me, you can complain to the service desk." Because of this sentence, I was complained by the customer that day. But later, under the careful guidance of the supervisor, I learned a lesson, which not only made me understand that I should not confront them directly in the future, but should find the supervisor to solve it in time. Better understand the truth that the customer is always right. Because we meet different guests every day, and different guests have different tempers, we should provide different services for different customers, because the constant purpose of this industry is "customer first". When facing customers, always keep a smile on your face and provide polite service to make customers feel cordial. Even if we encounter some unpleasant things in the service work, if we still greet them with a smile, then unreasonable guests have no reason to lose their temper. The so-called "meet and laugh" makes customers happy and comfortable.

Although this is just a simple cashier, it is so insignificant to others, but in my eyes, it shows unique charm everywhere. Because it teaches people a lot of truth and improves our own quality. Keep learning, improve your moral cultivation and service skills. Only by continuous learning can we sharpen a person's character, improve moral cultivation and improve service skills. No matter how small the job is, it will have its own field and radiate its own light. Find your own value and create a bright future in the vast society?

Summary of supermarket work 5

First, the purpose of internship

Through this graduation practice, I am familiar with supermarket logistics, warehousing, marketing and management. Combine computer, marketing channel management, database, logistics, marketing, economic management and other theoretical knowledge with practice, test in practice, and improve your professional ability and skills.

Two, internship time, internship unit and the specific position and responsible affairs of my internship.

Practice: Shenzhen Chongshang Department Store Venture Shopping Plaza

Internship post and responsible affairs: the receiving clerk in the receiving department is mainly responsible for receiving the goods from suppliers, saving, sorting, classifying and filing the receiving documents, implementing the company's return or loss reporting, ensuring the orderly stacking of goods in the turnover warehouse, smooth access, management and inventory of key goods, and so on.

Third, the main content of the internship

(a) the internship unit profile:

Shenzhen Chongshang Department Store Chuangye Shopping Plaza (Modern City Store) is a subsidiary of Renren Le Chain Business Group Co., Ltd., and it is the first large-scale Renren Shopping Plaza integrating hypermarkets, department stores and life experience halls in China. Modern city stores implement the layout of big department stores (high-grade department stores) and small supermarkets (boutique supermarkets), with department stores as the main part and supermarkets as the auxiliary part, and supermarkets promote the strategy of department stores and department stores driving supermarkets to enhance the overall sales of the company. Shops in modern city are divided into one, two and three floors. There should be chain stores such as Chow Tai Fook, KFC, Watsons and Steaming Kung Fu on the first floor. Half of the second and third floors are department stores, and the other half of the third floor is a supermarket area with a business area of 70,000 square meters. Department stores and supermarkets have an appropriate number of shops for rent. Modern City Store is equipped with receiving department, commodity department, loss prevention department, promotion department, customer service department, personnel department, finance department and other departments, with perfect departments and systems.

(B) the specific process of internship

The specific process of internship can be divided into three stages: learning, growth and relative maturity.

The first stage, July11-July 16, is the learning period. At this stage, I take part in training and study while working. I immediately applied the knowledge I learned to my work, and I was tested, familiar and improved in my work, which made me make rapid progress. At this stage, we mainly studied the related processes of supplier's receiving, returning and reporting loss, the use of radio frequency machine (wireless terminal speed recorder) and wireless electronic scale, the goods management of damaged warehouse and returned warehouse, and the use of the company's Tess code system (a system mainly using database principle) to enter and save relevant documents and transmit financial documents.

The second stage is the growth period from July 17 to July 3 1. This stage is mainly through repeated work, familiar with the company's related processes and work skills, so as to improve work efficiency. At the same time, accept some important tasks assigned by superiors to exercise, such as reviewing related documents such as return orders and loss reports, and cooperating with commodity departments to do inventory of key commodities.

Summary of supermarket work 6

Over the past year, with the correct leadership of the company leaders and the enthusiastic help and support of my colleagues, I have gained exercise and accumulated rich experience in my work, but there are still many shortcomings. Looking back on the past year, my work is summarized as follows:

Work: As an employee, I insist on standard dress, polite hospitality and warm service at work, and try my best to make every customer happy and satisfied. As a tallyman, I follow the tally workflow of the supermarket and learn from my old colleagues with an open mind. The job of tallyman seems simple, but in fact it is trivial and complicated. First of all, we should clean up the shelves of the shop, follow the principle of first-in first-out, check the goods, production date, shelf life and inventory, then load the car to replenish the goods and arrange the display of the goods to make them beautiful, neat and full. After loading, clear the cartons and packaging in time, put them in the designated location, and clear the damaged goods out of the shelves for centralized storage. Return the single goods found in the inspection in time to prevent the goods from being lost and becoming a problem.

By learning five self-disappointments: self-ignorance, self-discipline, self-confidence, self-motivation and self-adjustment, we realize our shortcomings and deficiencies, such as: less communication with colleagues, weak learning initiative, lack of thinking in work and lack of attention to summary. Especially in the work, not careful enough, easy to be impatient, can not be thoughtful and meticulous. I don't know how to encourage myself, I don't encourage my colleagues, I don't reflect on myself, I don't cheer for myself. I can't adjust my mind, and I can't adjust my mood when I encounter problems.

In the future work, we should strengthen the study of corporate culture and business knowledge, communicate with colleagues more and learn better ways and means from them. Seriously, practically and using the service skills learned: seeing, listening, laughing, speaking and moving to provide quality services to customers, complete various tasks assigned by leaders and make contributions to the development and growth of the company.

Time flies. Looking back on the work of the year, I summarize as follows:

First, be familiar with and do a good job in the supermarket workflow, and strictly control the goods.

As an old employee of a supermarket, he should be familiar with the workflow of tally, replenishment, cashier, receipt and dining car service. Because of the uncertainty and particularity of supermarket work, we are required to specialize in many things in business. How to be a good tallyman is a seemingly simple and boring job, and it is also a job that directly serves passengers. Our words and deeds reflect the service quality and service level of the supermarket. The duty of the tallyman is to do a good job of handover and patrol the shop after work. Do a good job in commodity safety, check the date of goods at any time, take off expired goods in time and record them in detail.

Second, provide customers with quality services, meet their shopping needs and increase the turnover of supermarkets.

Guide customers to shop, be enthusiastic, patient and meticulous, answer customers' inquiries, introduce local specialties by one more word marketing, meet customers' needs and increase sales. With the cold weather in winter, supermarkets have put on new winter warmth products such as scarves. When I was on duty, a boy chose a scarf for his mother. I patiently gave an answer and recommended it. Finally, the boy bought a satisfactory scarf for his mother. Although this is an ordinary trivial matter, I realize that the service to customers should be patient and meticulous, and the details should be done well.

Third, make positive contributions and deliver positive energy.

I deeply understand the good people and deeds in the supermarket, the spirit of the meeting, the guiding ideology of the main station and the corporate culture, and express it in words, actively promoting the communication between the main station and the supermarket blog and transmitting the positive energy of the supermarket team.

Four. Shortcomings and plans

1, lack of innovative consciousness, not careful enough.

2, the business is not solid enough, there is luck, muddle along.

3, dealing with problems is not flexible, rigid, dogmatic.

In this year's work, the business should not only be solid, comprehensive and meticulous, but also make work plans, broaden market channels, diversify business models, enhance self-confidence, and dare to break through and try new things with their own working methods. Learn to make overall arrangements, work hard, and see the results in details. The focus of work is in place. We should learn to adjust our emotions, encourage ourselves and enhance our sense of honor. When encountering problems, we should always adjust our mentality, learn to put ourselves in other's shoes, mobilize the enthusiasm of the team, enhance the core strength and cohesion of the team, and make our modest contribution with a grateful heart.

Summary of supermarket work 7

Job contents of supermarket promoters:

1. Distribute promotional materials related to enterprises and commodities in the store.

2. Communicate with consumers through stores, actively promote commodities and enterprises to consumers, and improve the visibility of enterprises and commodities.

3. Be responsible for the display of pop and merchandise in the store, and keep the display of merchandise and promotional items neat and orderly.

4. Feedback customers' opinions to the superior departments in time, and work out solutions to related problems.

5. Maintain a good service attitude and enthusiastically recommend the promoted products to consumers.

6. Use different sales skills to make consumers feel the warm atmosphere of the store and enhance their willingness to buy.

7. Complete the daily or temporary tasks assigned by the manager.

Responsibilities of supermarket promoters:

1. Assist customer service in after-sales handling to avoid customer complaints or complaints caused by poor after-sales handling.

2. Seriously do a good job in the hygiene of the goods on the shelves to ensure that the ground is clean and free of stains and the shelves are free of dust.

3. Replenish the goods in strict accordance with the replenishment procedure, so as to make the replenishment timely and orderly, and replenish the goods according to the principle of first-in first-out.

4. Carefully check the commodity label, and replace it in time if it is found to be damaged or changed.

5. In accordance with the "Regulations on the Management of Commodity Reposition in Supermarket", do a good job in commodity homing.

6. Do a good job in shopping guide and provide customers with quality services.

A good supermarket promoter can maintain the image of the enterprise well. After reading Jobs' resume, I should know something about the work of supermarket promoters. If college students are interested in this, they can go to a well-known enterprise to recruit and submit their resumes.

Summary of supermarket work 8

The manager on duty is responsible for coordinating the work of various departments, maintaining the normal operation of the whole store and handling emergencies. In this position, he is based on overall control of the overall situation, just like he is at work.

Make full use of this platform, comprehensively improve their own organization, coordination and business level, deeply understand the cashier, customer service, receiving goods, loss prevention, fire protection and other links, find problems, reduce loopholes, and make

A competent store manager.

Third, personnel management training.

As a supervisor, the management of employees is a compulsory course, which is very difficult. Everyone's experience and personality are different. How to make the employees in this department focus on the same thing?

Tell me something so simple in the world. Through the study of relevant professional theoretical knowledge and the application in practical work, great efforts have been made in personnel management. Follow strict and caring methods.

First of all, I really care about and respect employees psychologically, I really think about employees, and I really hope employees can make progress. On this basis, targeted thinking about employees.

I want to communicate through business training, solve employees' thinking, formulate clear development goals, and really stimulate employees' initiative and enthusiasm, and then let employees know through business training (this article was written by 126 model network.

How to do it, how to do it better. In the management of work, we should always be strict. As long as we make mistakes in principle, we will never condone them. Create a labor force from within

Power and external combat effectiveness can produce benefits.

However, people are constantly changing and developing, and the management of personnel will also change and develop accordingly. This requires keeping a clear head, constantly learning and improving, and giving full play to the team's full potential.

Force.

Training employees is also an important task for a supervisor, starting from more than 50 employees in _ _ market to 30 employees in _ _ supermarket, and then to more than 40 employees in Class B of Department 6 in _ _ supermarket in August.

Through repeated training and communication, the basic business knowledge was initially trained, accumulated and learned, and a comprehensive understanding of employees' ideas, commodity knowledge, sales psychology and skills and discipline was initially formed.

Systematic training content in laws and regulations. It has been recognized by employees and achieved certain results.

Fourth, the study of professional knowledge and the improvement of market control ability.

The development trend of supermarket retail industry is unstoppable, but the retail industry is facing opportunities and challenges. I am lucky to be able to participate in the most developed industry in the times, so I must seize the opportunity.

Work hard. Learning, learning, and learning again are constant tasks in work and spare time. On the one hand, the basic skills of supermarket management, commodity display, reasonable inventory, seasonal commodity adjustment, fast

From the theory in the book to the practice in daily work, we really digest the required knowledge and then apply it to our work. On the other hand, through

All kinds of information media can understand the latest market information and industry trends, listen to relevant professional training, make their overall thinking clearer, and be able to look at market changes from a higher angle.

Put forward your own strategic suggestions to the company's decision-making level.

Shortage of verb (abbreviation of verb) and the thinking of next year's work

As the saying goes, Rome was not built in a day. We have only been in the retail industry for a year, and we have only been working in supermarkets for nearly half a year, but our knowledge of the market and supermarket retail.

So knowledgeable. Through calm introspection, I still have many shortcomings. On the whole, it is not comfortable enough to operate because of the short time involved in the operation. It is also reflected in the following aspects: First, the choice of goods.

Selection and selection need to be strengthened, because their understanding of food commodities is relatively weak due to different division of labor. Secondly, the analysis and prediction of the market is not accurate enough, which is because of lack of experience.

Facing the opportunities and challenges of next year, I will shoulder my responsibilities pragmatically, strengthen theoretical business study, be brave in practice, and improve my business level and management level.

In the face of improvement, devote all energy to the development of the company.

In short, in the new year, I will make more efforts for the cause of _ _ supermarket, repay the company with the benefits of development, and realize my own life value.