What is the main job of a flight attendant?

The main work content of air ticket agent:

1, responsible for answering the hotline domestic and international air ticket booking business, keeping the phone open, standardized service terms, sweet voice and moderate speech speed;

2. Be familiar with the business knowledge and operation process of this position, and independently handle domestic and international one-way, transfer and round-trip booking business; ?

Provide customers with professional, enthusiastic, thoughtful and appropriate quality services to ensure that customers enjoy timely and accurate services;

3. Be able to accurately book orders for customers and give accurate and professional answers to domestic and international air ticket booking and other related businesses consulted by customers;

4. Check, update and improve customer information in time to ensure the integrity and accuracy of customer information.

5, need to understand the computer.

The daily work is to answer calls from guests, make reservations, book air tickets and communicate with airlines. Normal shift work hours, insurance when signing the contract, fixed guaranteed salary plus ticketing commission.

Extend the responsibilities of information flight attendants:

In fact, the duty of flight attendants is mainly to maintain flight safety, followed by taking care of passengers.

In addition to dealing with the occasional on-board emergencies, flight attendants are basically providing various on-board services for passengers.

Such as preparing and supplying airplane meals and drinks, managing the in-flight entertainment system, selling duty-free goods, and assisting passengers to ride comfortably in the cabin.

Because flight attendants are the first line of contact with passengers, their every move represents the airline, and their image is very important.

The work of flight attendants requires great physical strength, standing for a long time, and often adapting to jet lag, which may cause menstrual cycle disorder of female flight attendants and exposure to high-dose natural radiation for a long time.

Baidu encyclopedia-airline ticket clerk