What are the work processes and responsibilities of the hotel laundry foreman?

Job title Laundry foreman

Laundry foreman department

Functional housekeeping department

household management

Direct superior

Laundry supervisor

Laundry Supervisor Approver: Approver: General Manager.

grade

Effective date of level 3

Effective date execution date

Job summary:

Plan, organize and supervise daily laundry activities. Implement policies and procedures related to laundry, train and guide all non-supervisors and ordinary employees in the department. Responsible for supervising and coordinating all laundry and ironing personnel.

Organize and manage the daily work of the laundry room and implement the rules and regulations of the laundry room. Train and lead department staff.

Main responsibilities Main responsibilities:

Directly responsible for the training and close supervision of all employees. They also assist Laundry SUP in the overall management of laundry and perform the duties of Laundry SUP in his absence.

Be responsible for training and leading the staff of the department, and assist the laundry supervisor in organizing the work. When the laundry supervisor is away, he works for the top management.

Supervise and coordinate the activities of all laundry and ironing personnel involved in handling guest items, room laundry/dry cleaning and ironing items.

Supervise laundry activities and personally participate in laundry and ironing.

Before washing and dry cleaning, inform the guests of the quantity difference, defects or stains of the items; Report the differences and defects of linen and uniforms in such rooms and the main problems to the laundry supervisor.

If the stain does not match the quantity, the guest should be informed in time. If you find any big problems in the linen and tool points in the guest room, report them to the laundry supervisor in time.

Maintain the quality of cleaning and finishing, and ensure that systems and procedures are followed.

Laundry quality and time, check whether the operation meets the specifications.

Ensure guest belongings and staff uniforms:

Ensure guest clothing and staff uniforms:

Correct classification, easy to clean and dry

Correct wet washing and dry cleaning respectively.

Count, mark and classify correctly.

Count, number and classify correctly.

Clean properly according to the corresponding laundry list.

Wash clothes correctly according to the laundry list.

Check the tears, stains and missing accessories caused by machining, and make remedies and replacement.

Check clothes with damaged, dyed and missing accessories, and repair and replace them.

Timely and effective collection and delivery.

Send and receive clothes quickly and effectively.

Ensure that all equipment is used and cleaned correctly, and report any abnormal sound or defect of equipment to the laundry manager.

Make sure all machines are clean. If you hear the noise, pause, failure or damage of the machine, please inform the laundry supervisor immediately.

Maintain daily production report to ensure that all equipment is used at maximum output and not necessarily overloaded.

Record the daily work of the equipment,

Helps to mark, classify, locate, etc. When necessary.

If necessary, help with coding, sorting, etc.

Ensure that all tasks are completed before the end of all employees' shifts.

Ensure that all employees finish all the work before leaving work.

Ensure that the successor knows the status of all tasks before the start of work.

Ensure that the workers who take over have sufficient knowledge of the work situation.

Check and control the output quality of laundry room as a whole.

Check and control the laundry quality in the laundry room.

Ensure the availability and adequate supply of all indoor linens. Linen and uniforms required by the linen room.

Ensure that the guest room and dining room have enough linen and tools.

Ensure unimpeded communication channels with the linen room supervisor to meet their requirements.

Keep in touch with linen supervisor to ensure a clear understanding of linen needs.

Ensure that the laundry equipment is always clean.

Ensure that the washing machine is kept clean and tidy at all working hours.

Ensure that the laundry room is clean and tidy as a whole.

Ensure that the laundry room is clean and orderly during all working hours.

Ensure that there are enough cleaning chemicals and supplies at all times.

Ensure adequate cleaning agents and supplies.

Make sure to read the log every day and solve all problems.

Make sure to read the work log every day and solve all problems in time.

Train new laundry staff in all operations and activities.

Train new employees how to operate the machine.

Strengthen the quality control of all laundry operation standard procedures to ensure consistent high-quality service.

Standardize all operating standards to ensure consistently high service quality.

Delegate the work to all people.

Communicate with department staff.

Job qualifications:

Educational background:

secondary education

secondary education

Test experience:

Have departmental working experience.

Working experience in the department.

Working knowledge

Have certain post knowledge.

Key competencies:

Effective communication skills among colleagues

Ability to communicate effectively with colleagues

Consciousness of teamwork

Have a sense of teamwork.

Independent, dedicated and skilled.

Strong independence, loyalty and reliability, and good working ability.

Attitude:

Understand and implement all the elements of the job. Easily apply knowledge and ability to new tasks. Work products are always accurate and reliable.

Can understand and complete various tasks, can use the knowledge learned to complete new tasks, and the work results are always accurate.

Meet the established deadline. Take personal responsibility for work products. Constantly strive to improve efficiency. Complete all the elements of the job requirements.

Ensure that the work is completed on time within the specified time limit and responsibility, ensure the work efficiency and successfully complete all the elements required for the work.

Prove reliability by maintaining consistent work attendance. Show flexibility and provide additional support when needed.

Demonstrate good work performance through long-term daily work records, and handle all kinds of business flexibly when necessary.

Working conditions Working conditions:

Workplace Workplace:

Environmental aspects:

Danger:

Direct subordinates: laundry attendant, laundry staff.

Number of subordinates (direct and indirect): 10.

Promotion positions: laundry supervisor, laundry supervisor

Rotation work rotation: