Air France China's Air France China Initiative

air France China office, referred to as air France China.

China of Air France is an inevitable product. The network layout of Air France in China has matured. In addition to setting up offices in five major cities, Air France has also sent nine permanent sales representatives to 14 key cities, including Hangzhou and Nanjing.

An insider of Air France KLM Group told the reporter, "Take Hong Kong as an example. We chose it as one of the offices in China because Hong Kong accounts for about 5% of the foreign investment introduced by China; And the survey shows that more than 4 French companies have set up offices in Hong Kong, and more than 4,6 French nationals have registered in local consulates, ranking first in Asia. " The catering has been carefully studied to suit the tastes of China passengers. The catering provided is real Chinese food prepared by chef China in China. Of course, we eat with chopsticks ...

Chinese newspapers and movies are provided. There are 1 Chinese newspapers and magazines to choose from on Air France flights to and from China.

instant noodles are provided free of charge. The service has achieved great success on the plane.

finally, the fist product: China aerial translation. Air France is the first foreign airline to hire an air interpreter from China. Translators serve all China passengers and help meet their needs. They make passengers feel at ease to travel, and many passengers choose to take the air France flight because there are air interpreters to enrich the traditional crew. The translators have done excellent work, and they have made great contributions to the success of Air France in China.

Air France provides special French cuisine for the first class and business class of flights departing from Shanghai, Beijing and Guangzhou

It is provided by Fred &; Farid Shanghai designed the first mobile phone application game that allows passengers to compete with each other. While waiting for boarding time, they can compete with on-site waiting passengers for APP games, and the person with the highest score will immediately be upgraded to business class for free.

air France continues to upgrade its long-haul products, offering "a la carte menu" for first class and business class guests. All Air France long-haul flights offer "A la carte menu" packages with the theme of Asian cuisine and seafood packages. The company's logo was translated into Chinese very early, which is convenient for customers to identify.

Air France is the first airline to do this, and this measure has been taken in both urban offices and airport signs.

all offices have set up waiting areas to provide Chinese reading materials (the newspaper of the day) and drinks. Air France also plays Chinese videos on TV everywhere, introducing various products of Air France and its global network.

all brochures and materials are available in Chinese. Safety instructions and service guide are explained in Chinese and pasted on the ticket.

The entry card is translated into Chinese, so as to prevent passengers from worrying or making mistakes when filling it out.

Finally, Air China has arranged a reception team at Charles de Gaulle Airport, which is composed of a group of young French recruits, to assist our flights from China to China, and to receive many China passengers who leave or arrive at Charles de Gaulle Airport every day in Chinese and provide them with advice. In 2, Air France established and launched an Air France China website in both Chinese and English.

In p>21, China frequent flyer program materials were also published in Chinese to facilitate French passengers to apply for membership. They can exchange the accumulated mileage for free air tickets, hotel accommodation or high-end products of famous brands such as Cartier and Lancel.

In p>23, Air France established a frequent flyer member service center in Shenzhen to better serve China customers.