As a salesperson, how do you communicate with customers and build good relationships with them?

1. Open up your personality.

Being in sales requires a completely cheerful personality. What I mean by cheerfulness is not just talking cheerfully, but also having an optimistic attitude, strong beliefs, and most importantly, having super self-confidence, and even It doesn't matter if you are narcissistic, because what sales sells is confidence.

2. Professionalism to win the trust of customers

When talking about customers, you must first contact them with your people. We cannot change the appearance of people, but we can change our own quality and professional level. This is important. It goes without saying that you should make the first impression, and it goes without saying that you should pay attention to your appearance. This is the most basic thing in sales. What I want to say here is that you must rely on your professionalism to win the trust of customers and let them trust you.

3. Professionalism to win the trust of customers

When talking about customers, you must first contact them with your people. We cannot change the appearance of people, but we can change our own quality and professional level. This is important. It goes without saying that you should make the first impression, and it goes without saying that you should pay attention to your appearance. This is the most basic thing in sales. What I want to say here is that you must rely on your professionalism to win the trust of customers and let them trust you.

4. Smile and speak more, don’t be afraid of saying the wrong thing.

The courage and conversational skills in sales are not innate. Every salesperson develops them through constant talking. When I talk about talking, I don’t mean chatting with friends, but talking to customers. Talking to customers. You can learn a lot of truths and sum up a lot of experiences. Extended information:

Salespersons refer to staff members who are responsible for specific special economic operations in an organization, such as production, planning, order tracking, accounting, statistics, prices, advertising and other specific operations. Also refers to the person responsible for a specific business operation. When making orders, everyone can be called a salesperson.

Salespersons should have qualities

1. Good character

“To do business, you must be a good person first”. Only with good character can others respect you. , treat you as a friend and trust you, so that we can become a business partner. Only with high moral character and talent can we be called real talents. When general companies recruit business personnel, moral character is listed as an important condition. Customers and the general public generally use business personnel to get an impression of the company's image, quality, and level.

2. Have confidence

Confidence should include three aspects. First, confidence in yourself. If you believe that you can do a good job and are a dedicated and excellent business person, then You can overcome many difficulties. Second, it is confidence in the enterprise. I believe that the enterprise can provide you with good products and give you the opportunity to realize your value, so that all your own activities can be fully integrated into the enterprise's behavior.

3. Diligent in thinking

“If you are determined, God will not let you down.” Only by paying attention to observing, analyzing, summarizing, summarizing and refining everything can we make our work successful. Only by doing so can we capture every small change and respond quickly. "Nothing in the world is difficult, only those who are willing to do so". Only by being thoughtful and diligent in thinking can we improve our working methods. "Learning is the middle, abandonment is the bottom, and understanding is the top." Only by diligent thinking can we understand and improve.

4. Be able to endure hardships and stand hard work

You cannot continue without the spirit of being able to endure hardships and stand hard work. Being able to endure hardship and stand hard work is the capital of a business person.

5. Good psychological quality

Business work is full of ups and downs, and setbacks are commonplace for business people. Many people fall behind and change careers after suffering some setbacks. Can you see the rainbow? "Business personnel must have good psychological qualities and not be arrogant when winning or discouraged when losing.

Reference: Baidu Encyclopedia-Salesman