What departments are generally established in travel agencies, and what are the main responsibilities of each department?

The organizational structure of a travel agency generally consists of 10 functional departments

1. Office: coordination, management, administration

2. Finance department: accounting, cashier, Auditing, budget accounting

3. E-commerce Department: network construction, website editing, online publicity and planning, online transactions

4. Customer Service Department: customer information management, complaint and consultation acceptance, sales Pre-sales and after-sales support

5. Exit department: handling exit procedures, contacting hotel selection, long-term customer negotiation

6. Domestic: handling various domestic procedures, contacting hotel selection, long-term customer negotiation Negotiation

7. Planning department: travel route planning, product promotion planning

8. Tour guide department: recruitment, training and management of tour guides

9. Ticketing department : All kinds of transportation tickets and tickets

10. Ground reception department: ground reception

11. Sales department: distribution

12. Ticketing department: ticket booking, Price negotiation

This should be more scientific, and some departments are unnecessary for travel agencies.

I work in management consulting and have taken on cases like this.