Monthly work summary of security department

Time flies, a few years have passed, and a period of work is over. Looking back on the achievements during this period, what do you think? Should I write a work summary record? So, have you mastered the format of work summary? The following is a monthly summary of the work of the Security Department (generally 5 articles) that I have carefully sorted out. Welcome everyone to refer to it, I hope I can help you.

1 x monthly work summary of the security department, according to the work plan made by the hotel leaders last month, combined with the actual situation and work plan of our department, closely around the hotel operation safety, the training and management of the department were strengthened, which is summarized as follows:

I. Internal management

10, due to the shortage of personnel, there were some problems in department management, which led to lax department management. Its department staff pay more attention to its weaknesses, which leads to the decline of management level. With the care and support of hotel leaders, the department adopted the methods of organizing individual conversations, communicating ideas, increasing the recruitment and training of junior managers, and stepping up the elimination of those who are lax in discipline and disobey management, thus eliminating the phenomenon of lax discipline to a certain extent and standardizing the management of the department.

Second, safety management

This month, in terms of fire safety management, according to the requirements of Ya 'an Fire Brigade on hotel standardization, standardization and unification, our department changed and made the system card and inspection record form. Intensify the fire safety inspection, rectify the existing fire safety hazards in time, and never delay or lag. Two potential safety hazards in this month have been rectified in time. In the aspect of public security and daily safety management, the key areas of the hotel are monitored and patrolled, the departments with hidden dangers in public security are strengthened and some suggestions applicable to safety are put forward, so as to prevent problems before they happen and the safety management is relatively standardized.

Third, the training work

Due to the lack of personnel, the training in this department lagged behind in 10. The method of on-the-job training for new employees is not very effective, especially the details are not detailed enough, the training time is not enough, and the chain reaction affects the work. In the next training work, in view of the shortcomings in the training work, do a good job in the details of the training work, strengthen the training work and do a good job in the training work.

Fourth, the existing problems

1, lack of management responsibility, management ability needs to be strengthened.

2, the department staff shortage, resulting in management and training lag.

In view of the above problems, the work plan for next month is formulated:

Monthly Work Summary of Security Department 2 Time flies, and this month has passed in a blink of an eye. Looking back on the safety work of the hotel security department this month, with the strong support of hotel leaders, departments and public security fire departments, we have achieved certain results and ensured the normal working order of the hotel. Details are as follows:

First, the number of theft cases in the hotel area has dropped significantly.

In this month of, the number of theft cases in the jurisdiction dropped significantly compared with previous years, mainly due to the following aspects:

1. Hotel leaders attach great importance to safety work, investing more than 20,000 yuan to refit the closed-circuit recording and monitoring system for the hotel, and spending more than 4,000 yuan to equip the security personnel with new walkie-talkies and improve the hardware facilities, which has played a certain deterrent role for criminals.

2. The security department has also made adjustments in staffing, adding security guards, and the number of security guards has increased from thirteen to xx now, ensuring that at least two security guards are on duty in each class. On-the-job business training was conducted for security personnel, the post responsibilities of each post were clarified, the sense of responsibility and responsibility of security personnel was strengthened, the inspection of all floors in the hotel and surrounding jurisdictions was intensified, and the inventory registration system for strangers entering and leaving the hotel was tightened to ensure that criminals had no opportunity.

3. Actively cooperate and assist public security personnel, give full play to their own hardware advantages, provide favorable clues for detecting property theft cases within their jurisdiction, and do their due duty for public security departments to solve cases as soon as possible.

Second, the fire-fighting facilities and equipment are operating normally, and no fire safety accidents have occurred.

The fire department also attaches great importance to the hotel's fire safety, lists the hotel as a "key unit of fire safety" and regularly inspects and guides the hotel's fire safety work. This month, the fire department conducted an all-round fire inspection of the building. In view of the problems existing in the hotel and the hidden dangers of fire safety, the fire department put forward rectification opinions and issued rectification opinions.

After receiving the rectification opinions, the department organized relevant personnel to conduct a comprehensive and thorough inspection, maintenance and cleaning, cleaned up the sundries piled up on the fire safety passage, replaced a number of door closers and lamps, effectively rectified according to the requirements of the fire rectification opinions, and passed the subsequent fire safety rectification audit at one time.

At the same time, the department took this fire safety inspection as an opportunity to learn lessons and experience, and regularly organized personnel to inspect, repair and maintain the fire facilities and equipment, so as to keep the fire facilities and equipment in good condition for a long time, ensure that they are not stuck at critical moments, and ensure the safety of hotel personnel's lives and property.

Three, the mechanical equipment is running normally, and there is no major mechanical accident this month.

This month, all kinds of fire-fighting equipment in the hotel are in good working condition. There are many kinds of fire-fighting equipment in hotels, which are technically difficult and complicated to operate. This requires operators to have comprehensive and excellent technical skills. In this regard, the department checks the recruitment of personnel and strictly selects them, requiring candidates to hold professional qualification certificates and be proficient in operating fire-fighting equipment in hotels.

At the same time, the department requires equipment operators to check the fire-fighting equipment in the hotel at least twice a day, check and maintain all the equipment once a week, try out the equipment that has not been used for a long time once a week, solve the problems in time when they find them, and report the problems that cannot be solved to the superiors in time to ensure the equipment to resume operation in the shortest time and ensure that all the equipment and facilities are in the best running state at all times.

4. There was no industrial accident this month.

This month, the department also attached great importance to the personal safety of hotel employees. Constantly improving rules and regulations and strengthening system implementation is one of the important factors to prevent potential safety hazards and ensure employees' own safety. Any management work is human's work first, and the core of human's work is ideological education, and safety work is no exception. Doing a good job in preventive education for employees has become an important topic in safety work. Preventive education can improve employees' awareness of prevention and build a solid barrier in daily safety prevention work. Therefore, we always put prevention education in an important position in safety work.

The department also conducts safety inspections on each post from time to time to check whether there are potential safety hazards in the post and whether the employees operate according to regulations. Through inspection, employees feel the importance of safety work, strengthen safety awareness, establish awareness of prevention, and consciously operate in strict accordance with operating procedures to ensure their own safety.

Fifth, there is a problem.

1, safety education is not enough.

2. The rules and regulations are not perfect.

3. A few employees have poor awareness of prevention and are paralyzed.

Sixth, the next step.

This month, the safety work has made some achievements, but it can not be separated from the care and support of hotel leaders and departments. There is no trivial matter in safety work, and a little carelessness may cause irreparable losses. In the next step, we should always keep a clear head, strictly manage and demand, proceed from reality, fundamentally solve the problems existing this month, and strive to nip the accident in the bud. At the same time, the good aspects should also be maintained. All staff of the department will continue to make efforts to ensure the safety of hotel personnel's life and property.

Monthly work summary of security department III. Under the leadership of the manager, the security department successfully completed the work of 12. Our three foremen, Qi Xin and Qi Xin, worked together to ensure the safety of the hotel and the self-management of each team, ensuring the smooth completion of the hotel during the renovation this year. The work in 20XX years is summarized as follows:

I. Daily work

At the beginning of this year, we still managed the class according to the workflow of the security department. Go to the control center 20 minutes in advance every day to start the pre-class meeting. First, reflect on the gfd of employees in this class and correct employees in different positions face to face; Summarize the shortcomings of the previous day's work, lead the personnel on duty that day, and then lead the team to take over and finish the work that day safely. Patrol the working environment of each post every hour, find the problems and correct them face to face, and point out the treatment methods, so that the post personnel can master the business knowledge in practice and complete the post work better. Continue to impart safety awareness to employees, strengthen safety education, and how to deal with punishment casually and rationally when encountering problems. After work, summarize the class problems encountered in the work that day, explain the digestion face to face, and never bring the problems to the work the next day. Strengthen communication with other classes, foster strengths and avoid weaknesses, and lay a solid foundation for better governance of this class. Finish all the tasks assigned by the manager on time, and feedback the environment in real time, so as to finish what is started, that is, this shift fails to complete the specified tasks, and then move to the next shift to finish it in real time. The first duty of the foreman is to be responsible to the manager, so we should do the work well and do it first.

Looking at the overall work this year, it is difficult to grasp the law internally and the safety externally. There is no big problem in law. All employees can finish the work assigned by the foreman on time, but very few employees are not strict in law and their enthusiasm is not very high. They go to work at will, especially at night. They have no awareness of potential safety hazards and cannot invent problems in real time. Safety: strengthen the inspection of the hotel, especially the auxiliary rooms, decoration areas, dressing rooms, bar, etc. And seriously, carefully and repeatedly reflect. When reflecting on the auxiliary room, we found that the waiter stole the equipment, which showed that our work had made obvious progress. Safety work is a long-lasting and arduous work, which needs constant attention. The renovation of the hotel started in May this year, and now the foundation has stopped. During the renovation, each shift is centered on the foreman, and the positions are closely linked to prevent the outflow of hotel property, strengthen the safety construction and fire prevention work in the renovation area, and prevent irrelevant personnel from entering the renovation area. From the construction point of view, it was smooth and there was no major safety accident, which made us gain valuable experience in decoration safety and laid a good foundation for renovation again in the coming year.

I went out to train twice this year in fire fighting and counter-terrorism, and learned a lot from the two trainings. My knowledge of security, especially anti-terrorism, has definitely improved. From the security point of view, anti-terrorism is a brand-new knowledge point, including the understanding of explosion, how to invent and identify explosives and so on. At the same time, it has also improved its uncoordinated security work and made itself have a higher starting point in governance and business capabilities.

The manager often teaches us that the workflow of the security department is the same every day. How to continuously improve ourselves through work for one year requires us to do better in technical work. Of course, there are some shortcomings in the works themselves, such as the lack of communication with post-90 s employees and the inability to grasp their ideological trends in real time, so their works cannot be fully displayed; My own ideology and sense of responsibility are not strong enough, and my work in system and law is not very solid. My work experience and post business need further study and progress. In the next work, communicate with new employees more, get to know new employees through communication, and let employees better show their positions.

Second, the training summary

Every year, job knowledge is generally put on training when it is very hot. The usual training subject is job knowledge, and the foundation is indoor training, ignoring on-the-job practical training. I went to Xi for five days in August this year. After referring to the training measures in other places, I made a comprehensive training plan, including on-the-job training of theoretical knowledge and practice, with a total of *** 14 subjects, which are roughly divided into training content, training purpose and consequence evaluation. Only 10 is trained this year, with a duration of 20 class hours, and each subject is trained twice. Overall, the purpose of training has been achieved, and the training instructors have made a comprehensive comparison, and the students are highly motivated. Only a few employees take temporary leave to work, and all trainees can apply the training content to their work. Inconveniently, employees can't stick to the details of the training content, and they will forget it after a long time, so the training consequences will not last.

Training plan for the coming year: the training time is mainly in July, August and September. A comprehensive training plan will be made to train all 14 subjects, fully reflecting the consequences of training. Moreover, repeated explanation and supervision will enable each employee to fully display their skills in their posts and compete for business talents, especially to enhance the learning and training of new employees. With the opening of the hotel conference area and KTV, it is planned to strengthen the training of "confidentiality system" and "emergency plan for unexpected accidents" in the coming year, so that our whole team can fully and comprehensively protect the safety of the hotel.

Third, the training summary

This year's military quality training began on February 16, with a total of ***30 training days. Several people took time off during the training. I and Chang are meticulous, strictly implement the leave system formulated by the manager, and make leave records. The two of us divided the marching team into two columns, and the old players were led by me. On the basis of consolidating what we had learned before, we carried out new courses to further improve the military quality of the old players. Always lead the training of new comrades, start from scratch and catch up with old comrades at the fastest speed. In training, we should first fully embody the essence, spirit and spirit of samurai, mobilize the enthusiasm of training, and finally achieve the expected training subjects. Starting from this year, the training time was changed to Tuesday and Friday, one day less than the original training time. This is also because managers have adjusted the training time from the perspective of humanized management. In the following training time, the two of us joined forces to exchange and learn from each other and strengthen training, which gave our security team a new look.

The two of us divided the marching team into two columns, and the old players were led by me. On the basis of consolidating what we had learned before, we carried out new courses, which improved the military quality of the old players to a higher level. Always lead the training of new comrades, start from scratch and catch up with old comrades at the fastest speed. In training, we should first fully embody the essence, spirit and spirit of samurai, mobilize the enthusiasm of training, and finally achieve the expected training subjects. Starting from this year, the training time was changed to Tuesday and Friday, one day less than the original training time. This is also because managers have adjusted the training time from the perspective of humanized management. In the following training time, the two of us joined forces to exchange and learn from each other, which strengthened the training intensity and made our security team look brand-new.

Work plan for the coming year

First, increase the effort of duty and patrol. During major sports, strengthen the duty, assign special personnel to watch the key parts, so that the environmental foundation can be put in place and disposed in real time, and some unstable factors and signs can be eliminated in the bud. On the basis of strengthening duty, we will further strengthen patrol introspection, ensure that security personnel patrol 24 hours a day, and make every effort to ensure that the hotel does not have safety accidents throughout the year.

Second, to strengthen governance, we must first do ourselves well. Strengthen the leadership of team members, strictly examine each team member and put forward strict requirements for them, so as to improve the overall quality of safety team members.

Third, strictly implement the rules and regulations of the hotel, do a good job and manage the work of the class.

Fourth, do a good job in the ideological work of the players. We should care and cherish the team members, understand their thoughts, work and family environment, and invent problems in real time. Trust in thought, educate at work and be considerate in life.

Five, continue to improve the professional quality of the players. It is necessary to organize team members to study business in a planned way, so as to keep them in good working condition.

Six, adhere to the system of on-the-job inspection and sentry inspection, control the personnel in the hospital, do a good job of auditing, deal with problems in real time, and report major accidents in real time.

Monthly Work Summary of Security Department 4 I. Fire Prevention Plan

(a) the establishment of fire prevention work leading group, the implementation of the responsibilities of various departments.

1, set up a fire prevention leading group composed of the director, deputy director in charge of logistics, fire safety officer, hygienist and teachers of each class.

2, logistics personnel of fire action team, actively assist professional firefighters.

Teachers and nurses in each class are responsible for evacuating and guiding children.

4, health care doctors to assist medical staff responsible for the rescue work.

(2) Daily work requirements

1. The fire prevention leading group shall regularly check and constantly improve the fire prevention facilities. The green passage sign is obvious, each shift is equipped with an emergency evacuation map, and the emergency lights can be used normally.

2. When children play in the garden, the door of the corridor in front of the activity room must be in a play state, and all the passages must be kept clear.

3, canteen operation room, processing room to keep ventilated. The range hood should be cleaned regularly, leaving no oil stains.

4. Strengthen the education and training of fire safety knowledge for children and staff, and the staff will use fire extinguishers to conduct fire drills in combination with the educational content, so that they can master the escape skills in an emergency.

(3) Alarm and fire emergency treatment

1. If you find a fire, you must call the police immediately. Telephone 1 19. In the alarm telephone, the following information should be stated: fire unit, location, fire target, fire scale, whether there are chemicals and types at the fire site, fire location, alarm person's name, user and telephone number, etc. And should send personnel to wait for the bus in a conspicuous place.

2, alarm at the same time, turn on the fire power supply, open the emergency lighting facilities and safety evacuation signs.

3. Before the firemen arrive, the fire fighting action team should try their best to control the spread of the fire.

4. If someone is at the scene of the fire, fire-fighting equipment should be used to reduce the threat of fire to people and make every effort to evacuate and rescue people from danger.

5, may cause casualties, explosion accidents, important materials burning, the formation of large-scale burning and other conditions that affect the overall situation, should be listed as the main aspects to be dealt with.

6. The fire brigade should race against time, act quickly, find the fire point, put out the fire decisively, seize the opportunity, wait patiently, and lay a good foundation for continuing to carry out comprehensive and in-depth rescue work.

7, irrelevant personnel away from the fire, keep the road clear, easy for fire engines.

8. Put out solid fires and use fire extinguishers; Fire extinguisher, sand, wet quilt, etc. When it is used to put out the fire of liquid goods, water is not allowed.

9, shall not organize children to put out the fire.

10, report to the leader of the competent unit in time.

Second, the food poisoning prevention plan

(a) the establishment of food poisoning prevention leading group, the implementation of the responsibilities of various departments.

1, set up a leading group composed of the director, the deputy director in charge of logistics, medical staff, food buyers, class monitors and nurses.

2, health care doctors to assist medical staff responsible for the rescue work.

3, canteen monitor is responsible for keeping food samples.

(2) Daily work requirements

1. Food raw materials should be purchased from regular factories or reputable enterprises. Except for seasonings, all foods are processed in the canteen, and ready-made foods are not purchased.

2. Master the inventory and storage time of food raw materials, and properly manage them to avoid mildew and deterioration. Do a good job of rodent control in the warehouse.

3. The storage of raw materials should be classified and separated from walls and floors, and the storage, processing and distribution of food should be separated from raw and cooked food.

4. After the processed food is put into the bucket, it should be covered in time and removed from the ground to prevent flies and dust.

Fifth Floor

2. The canteen staff is responsible for keeping food samples and tableware and sending them to the health and epidemic prevention department for inspection. Irrelevant personnel are strictly prohibited from entering the canteen during the period.

3. Organize an escort team composed of health care doctors, deputy directors of logistics and key teachers to be responsible for escort matters.

4. Stabilize children's emotions, do a good job of parents, and ensure the normal life and work order of kindergartens.

5, timely report to the organizer and the local health and epidemic prevention departments about the handling situation.

Third, the emergency plan

(a) the establishment of emergency leading group, the implementation of the responsibilities of various departments.

1, set up a leading group composed of the director, deputy director in charge of logistics, medical staff, teachers in each class and safety officers.

2. Work according to their respective division of labor.

(2) Daily work requirements

1, the leading group shall conduct regular inspections to find potential safety hazards in time.

2. When children enter and leave the park, security personnel should patrol at the door, and close the door in time after children enter and leave the park to prevent irrelevant personnel from entering the kindergarten.

The kindergarten gate is locked tightly. Foreigners must identify themselves and make records before entering the park.

(3) Emergency handling of emergencies

1, emergency parties shall report to the director by telephone immediately.

2. Dean, health care doctors and other relevant personnel rushed to the scene to perform their duties; Unexpected events caused by external factors should be reported to the leaders of the organizer.

3. If it is an accident, the health care doctor will send it to the hospital quickly after simple treatment; In case of accidents caused by outsiders, call 1 10 to call the police.

4. Evacuate children and staff to a safe area to ensure the safety of children and staff.

5. While waiting for rescue, strictly control the idlers and parents to enter the kindergarten, so as not to cause confusion.

Monthly Work Summary of Security Department 5 XX Property Management Office is the first newly established property management office of XX Property Management Co., Ltd. For this "young" management office, it is a year of growth and expansion, as well as a year of meeting challenges, self-pressurization and exploring new topics. Since the company took over, with the support of the hotel and the leadership of the company manager, it has advocated the "people-oriented" service concept. Adhere to the working standard of "quality service, customer first". Carry out daily safety management services, from the chaotic site involved in the early days to the beautiful living environment today. All these reflect the gratifying achievements we have made. The work in the past six months is summarized as follows:

First, security precautions.

Since its establishment, the security department has been shouldering the sacred responsibility of safeguarding the company's interests and protecting the safety of owners' lives and property. Because the new players come from all corners of the country and their comprehensive qualities are uneven, it is necessary to carry out comprehensive training for the players. In order to strengthen the security of the community, the registration system for foreign personnel is implemented to minimize the security risks. Before August, XX property security was managed by the hotel in a unified way and received strong support from the hotel. After August, according to the company's development needs and actual situation, XX property security is directly managed by the property management office. During the period, * * * trained the team members for more than 40 times, including: military training, ideology and morality, job responsibilities, service awareness, common sense of property, foreign personnel and vehicle management, decoration management, fire fighting, emergency handling, etc. Through comprehensive training, the security department has changed from a team with uneven quality to a team with strong sense of service, responsibility and combat effectiveness. During the period, 5 emergencies were handled and 5 suspects were arrested, which was praised and encouraged by the company leaders. In order to better standardize the team members' work behavior, the regulations on service management, job responsibilities, handover system, registration system for people coming to the room, decoration management regulations and walkie-talkie use management regulations were formulated.

Second, fire control and monitoring.

In the early intervention stage, we did a lot of coordination work with developers on the problem of imperfect fire fighting and monitoring equipment and facilities. Make it work better and run normally. The monitoring center is the central hub of the whole community and implements a 24-hour duty monitoring system. In order to better improve the fire supervision work regulations, the fire safety management system has been formulated, and players are regularly organized to conduct fire drills and carry out fire prevention publicity and education. During this period, * * * handled more than 40 false fire alarms, handled 25 cases of illegal use of elevators, and received 8 complaints from owners through room intercom, all of which were handled and responded in time. Conduct 1 statistics on fire-fighting facilities, equipment and items every month, and feed back the damaged parts to the engineering department for maintenance in time.

Third, decoration management.

In order to better standardize the decoration behavior, all the team members were organized to carry out decoration management knowledge training. From the beginning, the decoration management was not standardized, and now it is in good order, and a set of effective decoration management procedures have been explored. Strictly control the construction personnel to enter the site, and the vouchers enter and leave the community; Strictly check the incoming and outgoing items to ensure the property safety of the company and the owner; Put the decoration materials in the site at a fixed point, and clean and remove them in time to ensure that there is no littering in the area; Implement one car and one number for all motor vehicles entering the site to standardize vehicle management; Track and supervise the use of elevators for decoration materials, and immediately stop violations when found; Whoever pollutes the elevator is responsible, which ensures the normal operation of the elevator and environmental sanitation.

Fourth, service specification.

We always adhere to the business philosophy of "hotel-style butler service", which is the guiding ideology of our work, always caring for customers and making owners feel at home. As the window of the company, the security service level directly reflects the management and image of the whole property company. It is our security guard who contacts customers at the first time. We should continue to strengthen study and training, care about customers, actively and enthusiastically serve the owners, and regard the little things of the owners as our major events. See the truth for details. In order to improve our service level, only high standards and strict requirements can standardize our service behavior. Establish a perfect working system and management system, make our work standardized, institutionalized and open, achieve high efficiency and high quality, and create a good working, living, orderly, beautiful and comfortable environment for the owners.

Of course, there are still many shortcomings in our work:

1, the work arranged by the superior is not implemented, and individual employees do not pay attention to it, which directly affects work efficiency.

2. The service consciousness is weak, and the training to change the service concept of employees needs to be strengthened.

3. The supervision of decoration construction is not enough, and individual employees are timid and principled, which leads to some confusion in decoration management.

4. I don't know enough about property management knowledge, and I hope to change the management consciousness of employees through intensive training.

XX year is coming. Although some achievements have been made, every development and progress can not be separated from the care and guidance of the company leaders and the active efforts of all employees. However, we know that there are still many shortcomings in the work and there is still a gap from the requirements of the owners. In the new year, in the face of new challenges and tests, we will, as always, devote ourselves to improving the quality of property management services in this area, sum up and draw lessons from XXXX years, seize the opportunity, make positive progress, strive to achieve a new height of property management, and build XX community into a warm and harmonious family!