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Can't the conductor have a scar or something?
Flight attendant recruitment conditions:
1, height 162- 170 (the image and temperament can be relaxed to160 cm); );
2. No infectious diseases;
3. No history of carsickness;
4, myopia, not wearing glasses does not affect normal work or the habit of wearing contact lenses for a long time;
5. There is no obvious scar on the exposed part of the body.
Extended data
Flight attendant capability requirements:
1, with good observation ability.
Observation ability refers to the ability to find all kinds of typical characteristics of things comprehensively, deeply and correctly, that is, the ability to analyze and synthesize things. Good observation ability is the basic skill of passenger service personnel and the premise of good service.
In passenger service, we should pay attention to observing trivial matters, finding new situations and problems, improving service methods, or finding the essence of problems from subtle signs, so as to effectively prevent various accidents and ensure passenger safety.
2. Have an accurate judgment
Unexpected new situations and problems often appear in train passenger service, especially the timely and accurate judgment of emergencies can prevent or eliminate all kinds of accidents and ensure passenger safety.
Step 3 have a good memory
Memory is the basis of intellectual activity and ability improvement. Passenger service personnel must memorize railway rules and regulations, technical services, actual operation, train arrival and departure time, etc., and can use them flexibly in order to answer passengers' inquiries. Therefore, passenger service personnel should strengthen the cultivation of memory from three aspects: vision, hearing and movement, and improve their working ability and efficiency.
4. Have a high understanding ability.
To put it simply, "understanding" is a thinking activity that uses existing knowledge and experience to understand its various relationships, essence and laws. Only by understanding can we master the application.
The understanding ability of passenger service personnel has two aspects: first, it is manifested in the understanding of railway rules and regulations and operational skills, and it can only be mastered and applied after thorough understanding. Second, only by respecting passengers and knowing more about their psychological needs can we have the patience and enthusiasm to serve passengers. Therefore, the understanding ability of passenger transport personnel is different from other types of work, and it is one of the necessary abilities for passenger transport service personnel.
5. Strong expressive ability.
All activities on the train are inseparable from language and written expression. Language is a tool for people to exchange feelings, express ideas, transmit information and communicate with each other, which directly reflects a person's knowledge, personality and life experience.
The language communication between train attendants and passengers directly reflects the service attitude and service level, so it requires strong oral expression ability, and eloquence is the most common and valuable technology or art in human life.
6. Strong interpersonal skills.
There are all kinds of passengers on the passenger train every day. Their personalities, hobbies and interests are different, and their travel needs are also different. It is very important for the conductor to handle them well, because it is related to the evaluation of your work and directly reflects the quality of service. If there is a quarrel with passengers, it will not only reflect a person's poor working ability, but also affect his personal image and the reputation of the railway.
Nanchang Institute of Aeronautics and Astronautics-2065438+04 September 2 1 EMU of Guangzhou Railway Bureau came to our institute.
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