Common interview steps and methods

In order to ensure the quality of candidates, enterprises need to have a set of interview process and interview assessment methods. Usually, the interview will be divided into three stages. The first stage is the preparation stage before the interview. The second stage is the formal interview assessment stage, and the third stage is the post-interview assessment stage. The commonly used interview assessment methods are star interview and funnel interview.

In the preparation stage before the interview, we need to make the following three preparations. Firstly, the job description is deeply interpreted, including the purpose of job recruitment, the working relationship of this position, the responsibilities to be undertaken, and the working environment (the time and place requirements of the position). Second, do a good job in the resume analysis of candidates, including personal basic information (education, major, location, age), work experience, career development track and direction, projects done in the project and achievements, including roles undertaken, achievements, skills involved, development potential, and whether there are contradictions and deficiencies. Third, design an outline of the problem. According to the quality requirements of the post, design an outline of the problem.

The formal interview stage usually includes four stages: opening, introduction, formal interview and ending. In the opening stage, establish a friendly atmosphere and encourage candidates to actively participate in the conversation. In the introduction stage, please describe your most important work and responsibilities, such as job title, reporting target, direct subordinates, and job responsibilities in different periods.

? In the formal interview stage, here are two interview methods. One is the star interview method, which examines the matching degree between candidates and positions through four dimensions: scenario, task, action and result. The questions are relatively closed and can be used for interviews of low-end candidates. One is the funnel model, which starts with a big open question and gradually narrows the scope by asking questions, so as to examine the breadth and depth of candidates' thinking.

The scenario in the STAR method refers to the background of participating in/being responsible for project initiation, including the roles of participants and candidates. For example, under what circumstances did you accept the task? What kind of responsibilities do you undertake in the project? What is the relationship between superiors and subordinates? Task: The matching degree between the specific content, nature and scale of the project and the required post skills. What is the content of the acceptance project? What is the scale and nature of the project? How well does the skill match the project? Action: What are the difficulties and psychological activities in the process of project implementation? Such as: what specific measures are taken? Did you encounter any difficulties? How to solve the difficulties? How's the pressure? Results: What effect does the examinee's behavior have on the result? What is the final result of the project? What is the contribution of the project? What did you get? What's the improvement? Through detailed questions, the matching degree between candidates and job requirements is detected. ?

Funnel interview starts with a big open-ended question, and gradually narrows the scope and refines it by asking questions. In this way, we can examine the breadth and depth of candidates' thinking by asking and answering questions. For example, please tell me about a big project you have done? Different people may have different answers to this question. If a high-end candidate can't tell the value and background of the project, there is something wrong.

? At the end of the interview, you should politely end the communication with the candidates, and at the same time make a record of the interview opinions as the basis for the employment decision. The above are commonly used interview assessment methods.