Business work plan

Time flies like water, and our work has entered a new stage. Let’s make a plan for future work. How to write a work plan so that it doesn't become a formality? The following are 5 business work plans that I have compiled for you. You are welcome to learn from and refer to them. I hope they will be helpful to you. Business work plan 1

Since 20xx, under the correct leadership and support and care of the company’s leaders, our business department has focused on improving economic benefits, worked hard, worked hard, and successfully completed various tasks. With regard to the economic indicators and work tasks, the work summary of our department in 20xx and the work arrangements in 20xx are now reported as follows.

1. Completion of major economic indicators

1. Management has been unremitting, and the level of standardized management has been significantly improved

The company determined the work of the business department at the beginning of the year With a focus on work ideas, the quality of the work of the Operations Department directly affects the company's overall economic benefits. The Operations Department has mainly done the following tasks for standardized management

In order to improve the professional quality of the workforce, the department has Under the unified organization and deployment, professional skills training and assessment were carried out for employees, and on-site visits and learning were arranged for employees. Through inspection and training, employees' ability to handle emergencies has been greatly improved.

2. Persevere in operation and management and make every effort to improve the company's economic benefits

The operation department has a lot of daily work, which is trivial and complicated. Any omission will cause economic losses to the company. Therefore, our department is responsible for the operation and management of the company. We must be cautious and cautious, think big, start small, and make careful calculations. All measures are based on improving economic benefits.

3. Other tasks: First, the work is planned

Under the careful guidance and strong support of leaders at all levels, our department has been formulating the overall work ideas since November 20xx. Plan ahead. Based on the overall work idea, the company holds a regular work meeting every Monday to arrange the main planned tasks one by one and clarify the planned completion time, person in charge and responsibilities. Summarize last week's work, plan and arrange this week's work, analyze the reasons for unfinished work, and formulate corrective measures. Careful planning and timely deployment ensured that the work was busy but not chaotic and step-by-step.

Second, the division of labor is clear

The department is well staffed, the overall quality of the employees is high, and they have a strong sense of responsibility and ownership. He is responsible for his work, conscientious, loyal to the company, and hard-working. Comrade Zhao Jie of our department is especially commended for his meticulous and careful approach to his work. On this basis, a clear division of labor and dedicated personnel are responsible for settlement review, computer and website update and maintenance, document collection and storage, etc. When the work is busy, there is overlap and coordination, and each work has its own focus in normal times, which is convenient for distinguishing responsibilities and mobilizing enthusiasm.

Summarizing the work in the first half of the year, our department, under the leadership of the company and with the strong support and assistance of various brother departments, has achieved some results, but there are also many problems. For example, coordination and communication with customers need to be further harmonious, management work needs to be further improved, the internal management system of the department needs to be further improved, cooperation with various departments of the company needs to be further strengthened, etc.

IV. Work plan for the second half of 20xx

In 20xx, under the leadership of the company, the Operations Department will continue to give top priority to improving economic efficiency, so that the company can successfully complete the business goals of 20xx Keep up the good work.

(1) Further strengthen quality services, improve the overall quality of department employees, and better serve users.

(2) Take effective measures to promptly and accurately promote the measurement and settlement work to ensure normal operations.

(3) Strengthen technical training, improve operation skills, and ensure user satisfaction.

(4) According to the company's overall planning and construction pace, conduct a large number of surveys and visit users to understand the latest market conditions and lay the foundation for the development of new users.

(5) Based on user feedback, strengthen cooperation with various departments and exchange information in a timely manner.

1. Understanding of sales work

1. Market analysis, based on market capacity and personal potential, objectively and scientifically formulate sales tasks. Tentative annual target: sales of 1 million yuan.

2. Make work plans in a timely manner and formulate monthly and weekly plans. We also hold regular meetings and communications with business-related personnel to ensure timely follow-up by all professional leaders.

3. Pay attention to performance management and pay attention to and track the performance plan, performance execution and performance evaluation throughout the process.

4. Target market positioning, distinguish large customers from general customers, treat them separately, strengthen communication and cooperation with large customers, and use the same time to win the largest market share.

5. Continuously learn new knowledge and products in the industry, bring practical information to customers, and better serve customers. And get to know the suppliers of excellent products of various grades in various weak current industries, so that the project contractors can provide timely project cooperation when needed, and be able to share industry contacts and project information with peers.

6. Friends first, then orders, develop good friendship with customers, always consider customers, treat customers as your good friends, and achieve ideological and emotional integration.

7. There must be no concealment or deception to customers, and promises made to customers must be fulfilled in a timely manner. Integrity is not only the foundation of doing business, but also the foundation of being a human being.

8. Strive to maintain harmonious colleague relationships, treat colleagues well, and ensure the smooth execution of various functions of each department during project implementation.

2. Specific quantitative tasks of sales work

1. Develop monthly plans and weekly visits to customers. Considering that Beijing is a vast city with a large number of people and heavy traffic, it is best to choose a location where the customer is at the same or close to you when making an appointment.

2. Before meeting a customer, you should learn more about the customer's main business and potential needs. It is best to understand the decision-maker's personal hobbies, prepare some topics that are of interest to the customer, and provide targeted solutions to the customer.

3. Collect more project information from the bidding website or other channels for the project contractor's reference for bidding, and provide suggestions for the project contractor to cooperate with the project contractor's technical and commercial project operations.

4. Keep records of each day’s work in case important matters are forgotten, and mark important unanswered matters.

5. Fill in the project tracking form, follow up according to the project progress: preliminary design, bidding, in-depth design, stock preparation execution, acceptance, etc., and complete the work at each stage.

6. Focus on follow-up of early design projects, return visits to customers at least once a week, cooperate with the engineering contractor to do the owner's work when necessary, and follow up projects in other stages at least once every two weeks. The project contractor’s bidding date and important project progress dates must be kept in mind, and timely follow-up and return visits must be made.

7. Actively strive to participate in project drawing and scheme design in the early design stage, and solve the professional design work for the engineering contractor.

8. During the bidding process, the corresponding business documents should be sorted out two days in advance and sent by express delivery or to the engineering contractor to prevent any omissions and errors.

9. After the bidding is over, return to the customer in a timely manner to inquire about the bidding results. After winning the bid, take the initiative to request in-depth design, help the engineering contractor undertake all or part of the design work, and prepare the drawings required for construction (equipment installation drawings and pipeline diagrams).

10. Strive to sign a supply contract with the engineering contractor as soon as possible, collect advance payment, arrange stocking in advance, respond to the engineering contractor's needs with the fastest supply time, and strive for early payment.

11. After the goods arrive at the site, after the equipment is installed in the project, apply to the technical department to arrange for debugging personnel to go to the site for debugging.

12. Prepare acceptance documents in advance and collect payments in a timely manner after the acceptance is completed to ensure a good capital turnover rate.

3. Balance sales and life, and work happily

1. Regularly organize salons with peers to enhance mutual friendship and better communication.

Although there is competition between customers and peers, they also need to learn and communicate with each other. I have participated in similar gatherings and asked customers, and they are very willing to participate in such gatherings, so I think There is no conflict, and peers can enjoy life in addition to work, making the salon a part of life and allowing work to be carried out in a happier environment.

2. For old customers and fixed customers, keep in touch frequently, and when time and conditions permit, send some small gifts or entertain customers. Of course, banquets are not the purpose, the focus is on communication, which can enhance mutual feelings and better communication.

3. Use your off-duty time and weekends to attend some study classes to learn marketing and management knowledge, constantly try to combine theory and practice, check the latest information and products in this industry online, and constantly improve your potential. The above is my sales work plan for this year. There will always be various difficulties in my work. I will ask my leaders for instructions, discuss with my colleagues, and work together to overcome them and strive to make my greatest contribution to the company. Operation work plan 3

In the first half of XX, all employees of the operation department, under the leadership of the property company, strengthened the study of political theory and business knowledge, continued to innovate, and worked hard to complete various tasks. Now they will mainly complete Please report on your work, experience and future work plans:

1. Main work completed:

This project is the first project to use PE pipes in large quantities in Jinan City, and it has a huge influence. After two months of hard work, the project has been basically completed and has been recognized by the supervisor and Party A, laying a solid foundation for the promotion of Weixing PE pipes in the Jinan market.

X million yuan, the contract is currently being performed. Because Jingyi Road is located in an urban area, it is difficult to excavate and coordinate with the resident units, so the progress of the project is slow, which may affect our settlement.

At present, the experiment has been suppressed and the acceptance has passed, only a little less finishing work that will be added later.

X. Completed the warehouse inventory of the asset appraisal property company.

2. Problems and solutions that occurred at work:

I couldn’t figure it out and failed repeatedly. What exactly is the problem? Faced with the lessons of many failures, we looked for our own reasons, analyzed project bids, compared with competitors, and found out our shortcomings. In the future work, we must continue to strengthen business learning, improve our own capabilities, enhance the company's market competitiveness, and make the company in an invincible position in future bidding work.

It flows through, but we fail to grasp it; ② Lack of the ability to process market information. Effective information relies on grasping, analyzing, processing, and submitting. Once we master the information in a timely manner, we often lack how to judge the correctness of the information; ③ Lack of Information exchange causes a lot of effective information to be lost in vain. In future work, effective measures should be taken to give full play to the role of information, strengthen the ability to process information, strengthen communication, and be able to correctly judge the accuracy of information.

X. Lack of plans and safeguards.

Specifically, in the Shandong University new school project, due to the lack of understanding of the progress of the project, the failure to prioritize, and the failure to correctly sequence the plans in arranging production, resulting in slow supply; there were no guarantee measures for equipment maintenance, and the machine If it is broken and there are no accessories, it will affect normal construction and cause adverse effects. In future work, communication with owners should be strengthened to help owners analyze drawings, understand project progress, make plans in advance, and make allowance plans for pipe fittings. Strengthen the maintenance of welding equipment and deal with problems in a timely manner without leaving any hidden dangers. For frequently damaged accessories, reserve them in advance and maintain the equipment as soon as possible.

3. Future work plans:

X. Cultivate the market, increase advertising and establish brand awareness. Jinan is currently engaged in urban construction. The eastern new town, the western university town, the large-scale pipeline network transformation in the city, and the implementation and transformation of branch water supply have brought us unlimited business opportunities. We must do a good job in market research, summarize the experiences and lessons learned from the three projects in the first half of the year, do a good job in return visits to customers, make use of the good performance characteristics of Weixing pipes, appropriately invest in certain advertising, increase corporate visibility, and increase marketing efforts. further promotion.

X. Do a good job in after-sales service, especially emergency repair work. The most fierce competition in the market now is the competition in service. The promotion of a good product is not only good quality, but also comprehensive after-sales service. Many emerging pipes made great noise when they first entered the market, but why did they disappear soon after? It is because the safeguard measures are not in place and the service level cannot be achieved. We must work hard on maintenance, conduct systematic training for personnel, purchase special tools for emergency repairs, and prepare repair pipe fittings to truly ensure that customers have no worries.

X. Analyze competitors, strengthen communication with competitors, and implement cooperative competition.

Currently, our most powerful competitor is 'Sichuan Senpu Pipe Industry'. The company's sales network covers the entire Shandong market and has a huge network of interpersonal relationships. Its sales performance in Jinan is second only to us. Now, in order to compete for market share, both of us have adopted the strategy of lowering prices. If this continues, we will only lose more profits for both parties, which will hurt both parties. In the work in the second half of the year, the relationship between the two parties should be strengthened to improve, complement each other, utilize each other, jointly promote, jointly compete, circulate interests, and share the market.

X. Strengthen communication and cooperation between departments. As an operating department, it should learn more from brother departments, strengthen contact, cooperate with colleagues, and provide good service. In order to achieve the same goal of the property company, all departments should work closely to reduce internal friction, give full play to team spirit, and use collective strength to improve the overall combat capability of the property company.

X. Strengthen learning and internal management, strengthen training, standardize various management systems, and improve personnel quality. Continuously learn professional knowledge and improve professional skills. Continuously improve and standardize various management systems to lay a good foundation for the development of various tasks.

Self-protection capabilities to create a safe and comfortable working environment for employees. Operation work plan 4

1. Organize project construction strictly according to the plan

The plan approved by the province is an important basis for project construction and inspection and acceptance. The project undertaking unit must strictly follow the approved plan The project plan is organized and implemented, and the project plan must not be changed or terminated without authorization; if it is really necessary to adjust, change or terminate the project plan, it must be in accordance with the "Opinions of the National Agricultural Comprehensive Development Office on Improving the Adjustment, Change and Termination Procedures for the Annual Implementation Plan of Industrialized Management Projects" Relevant regulations are implemented.

2. Carefully prepare the project implementation plan

Each county and district should conduct a comprehensive review of the construction content of the project support project, and on this basis, prepare the project implementation plan as soon as possible and submit it to the Municipal Agricultural Development Office and Finance Bureau (the document is in triplicate and the project implementation plan is in six copies, with one document and one plan submitted to the finance department); at the same time, the 20xx industrialized operation financial subsidy project implementation is prepared through the National Agricultural Comprehensive Development Information Management System Planning database. Submit the review status of the project construction content, plan adjustment instructions and implementation plan database to the Municipal Agricultural Development Office.

3. Organize project implementation as soon as possible

Project construction units must be urged to organize project construction as soon as possible in accordance with the approved implementation plan, strengthen project management, strengthen supervision and inspection, and strictly implement the project construction bidding system For civil engineering projects with large investment and the purchase of equipment and instruments, bidding must be carried out; the monthly dispatch system shall be strictly implemented (that is, after the project implementation plan is approved, the progress of the project construction and the availability of funds shall be reported to the Municipal Agricultural Development Office before the 25th of each month) , ensure high standards and high quality completion of project construction tasks, and maximize benefits as early as possible.

IV. Strict project fund management

County-level agricultural development offices, financial bureaus and project construction units must effectively strengthen project fund management and use them strictly in accordance with national regulations. It is necessary to strictly implement the county-level accounting system, and implement fiscal supporting funds, unit self-raised funds and bank loans in a timely and full amount. It is necessary to strengthen fund management and supervision, strictly prohibit the expropriation, misappropriation, and offset of project funds, and effectively improve the efficiency of fund use.

5. Focus on guiding farmer cooperatives to standardize management

The current farmer cooperatives are not very standardized. In the process of supporting the development of farmer cooperatives, we must focus on guiding farmer cooperatives to establish and improve their internal management. Finance, income distribution and financial management and other related systems will effectively improve the management standard of farmers' professional cooperatives. Business work plan Part 5

1. Work plan outline for the early stage of restaurant opening

1. Determine the main functions and layout of each area of ??the restaurant.

Based on the overall architectural layout and market positioning of the restaurant, detailed functional positioning of the business area must be carried out. When making regional distribution, all management processes of the restaurant must be reasonably considered; such as food delivery routes; rationality of service processes; rationality of kitchen work processes; tableware collection and washing processes; adequate storage space and meal preparation rooms; especially It is a venue where sufficient dining tables should be reserved in the multi-functional banquet hall.

2. Design the restaurant organization structure

To design the organization structure scientifically and rationally, the restaurant manager must comprehensively consider various relevant factors, such as: the size, grade, building layout, Facilities and equipment, market positioning, business policies and management objectives, etc.

3. Make a purchase list of items

There are many things before the hotel opens, and the purchase of items is a very energy-consuming task. It is very difficult to complete this task by the purchasing department alone. Large, each operating department should assist them to complete it together. Whether it is the purchasing department or the restaurant department, the following issues should be taken into consideration when formulating the restaurant purchasing list:

(1). The architectural characteristics of the restaurant. The types and quantities of items purchased are closely related to the characteristics of the building.

(2). Industry standards and market positioning.

(3). The design standards and target market positioning of the restaurant. The general manager of the restaurant should start from the actual situation of the hotel, according to the design grade standards, and at the same time, according to the hotel's target market positioning, consider the target source market's demand for catering supplies. Such as the layout needs of high-end banquets; products for the wedding banquet market.

(4). Industry development trends. The general manager of a restaurant should pay close attention to the development trends of the industry, and should have a certain forward-looking awareness in terms of equipment and equipment, and should not be too traditional and conservative.

(5).Other situations. When formulating the material procurement list, relevant departments and personnel should also consider other relevant factors, such as: restaurant occupancy rate, restaurant financial status, etc.

The design of the purchasing list must be standardized and should usually include the following columns: department, number, item name, specification, unit, quantity, reference supplier unit, remarks, etc. In addition, when the restaurant is formulating a purchase list, it needs to determine the equipment standards for relevant items.

4. Assist with procurement

This work has a greater impact on the opening of the restaurant and its post-opening operations. The general manager of the restaurant should pay close attention to and participate in the procurement work appropriately. Not only does this reduce the burden on purchasing managers, but it also goes a long way to ensuring that purchased items meet requirements. The general manager of the restaurant should regularly check the purchase list to check the availability of various items, and the frequency of inspections should gradually increase as the opening approaches.

5. Participate in the design and production of uniforms

There are many positions in the restaurant, and the styles are different. Chinese restaurants are divided into a la carte restaurants, banquet halls, private rooms, flavor restaurants, etc.; To create a better service atmosphere, the styles and fabrics of uniforms should be distinguished.

6. Compile the department operation manual "Management Practices"

The operation manual is the department's work guide and the basis for department employee training and assessment. Generally speaking, an operations manual can include job responsibilities, work procedures, rules and regulations, and operation forms.

7. Participate in the recruitment of employees

Usually, the recruitment and training of restaurant employees are jointly responsible for the human resources department and the restaurant general manager ***. During the employee recruitment process, the human resources department conducts preliminary screening of applicants based on the general requirements for hotel work, while the restaurant general manager is responsible for checking the admissions.

8. Do a good job in pre-opening training

Pre-opening training is a major task for the catering department before it opens. The general manager of the restaurant needs to make practical plans based on the actual conditions of the restaurant. Develop feasible department training plans, select and train department trainers, guide them in writing specific teaching plans, supervise the implementation of training plans, and ensure that training work achieves the expected results.

General training plans are compiled in a countdown manner. Training is arranged by the department. The main contents of restaurant training include:

— Basic theoretical knowledge of catering;

— Basic skills practice;

— Standardized processes for catering services Training;

—Hotel main menu training;

—Training team cohesion, some teamwork learning and training can be interspersed during the training.

After the training, a large-scale training results report meeting can be organized, and some outstanding service personnel can also be discovered.

9. Establish catering files

Before opening, start establishing catering files, which is of particular importance for future restaurant management. Many restaurants neglected this task during this period and lost the opportunity to collect a large amount of first-hand information. It is best to communicate with the people who initially determined the restaurant's positioning and functional divisions to understand their intentions for the catering design.

10. Participate in the acceptance of the restaurant

The acceptance of the restaurant is generally attended by the investor, deputy general manager, engineering department manager, restaurant general manager, etc. The restaurant's participation in the acceptance of catering can ensure to a large extent that the quality of catering decoration meets the standards required by the hotel. Before a restaurant participates in the acceptance inspection, it should design a restaurant acceptance checklist based on the restaurant's situation and explain it to the participating department personnel. After acceptance, a checklist should be kept for future follow-up inspections.

11. Pre-opening sanitation work

The success of the sanitation work before opening will directly affect the protection of the restaurant’s finished products. Many restaurants have left permanent regrets due to their neglect of this task. Before opening, the restaurant should jointly determine the department cleaning plan with the top management and relevant responsible departments and carry out comprehensive cleaning work.

12. Simulated operation of the restaurant

After all preparations are basically in place, the restaurant can start simulated operation.

This is both a test of preparation and a solid foundation for formal operations.

2. Detailed preparation plan for the opening of the restaurant

(1) Week before opening

After the restaurant general manager is in place, contact the engineering contractor and the restaurant general manager This communication channel must be established to facilitate future contact when problems are discovered.

(2) Week to Week before opening

1. Participate in the selection of materials and styles of uniforms.

2. Understand the restaurant’s business items, number of seats, etc.

3. Understand the configuration of other supporting facilities in the restaurant.

4. Be familiar with the design blueprints of all areas and observe them on the spot.

5. Understand the relevant orders and existing property lists.

6. Understand all orders that have been implemented and supplement orders that have not yet been implemented.

7. Ensure that all ordered items are in place one month before opening, agree with the general manager and relevant departments on the storage and control methods of major items before opening, and establish procedures for acceptance, warehousing and inquiry of orders. Work procedures.

8. Check whether any necessary equipment and service facilities are missing, and make sure that the expenditure does not exceed the budget while completing them.

9. Determine the organizational structure, staffing, and operation mode.

10. Determine the main cuisine of the restaurant.

11. Compile and print job descriptions, work processes, work standards, management systems, operation forms, etc.

12. Implement employee recruitment matters.

(3) Week to Week before opening

1. According to the design requirements of the restaurant, determine the layout standards of each area of ??the restaurant.

2. Develop a series of standards and systems for the restaurant’s inventory.

3. Develop a plan for the use and management of restaurant work keys.

4. Develop a hygiene and safety management system for the restaurant.

5. Develop procedures for receiving and using chemicals such as detergents.

6. Develop inspection and repair procedures for restaurant facilities and equipment.

7. Establish a restaurant quality management system.

8. Develop a pre-opening employee training plan.

(4) Week to Week before opening

1. Review the design plans of the logistics team such as dishwashers and review the kitchen equipment plans.

2. Contact the cleaning supplies supplier so that all necessary supplies are in place at least one month before opening.

3. Prepare a restaurant inspection and acceptance form for use during acceptance.

4. Approval of wages and benefits for restaurant employees.

5. Verify the equipment standards for all tableware, tea sets, service supplies, linens, cleaning supplies, service facilities and other items.

6. Implement a pre-opening employee training plan.

7. Agree with the general manager on the plan for the employee canteen.

(5) Week before opening

1. Carry out raw material market research and analysis; formulate raw material supply plans and procedures.

2. Work with the head chef to formulate the menu. The formulation of the menu is a reflection of the overall business philosophy of the restaurant, as well as the quality of the restaurant's products. After repeated discussions, the basic plan is formulated and reported to the general manager. Menu design procedure:

① Clarify local eating habits (based on market survey analysis report)

② Target customer group of business ideas

③ Raw material supply plan

　④The strength of the chef team

　⑤Comprehensive menu development

　⑥Printing, it is required that the printed matter be in place one week before the opening.

3. Determine the supply plan for wine and beverages; work with the finance department to set reasonable prices and report to the general manager.

4. Design and printing of various printed materials such as chopstick covers, toothpick covers, drink lists, etc.

5. Contact the Finance Department to formulate checkout procedures and arrange more than two hours of training.

6. Invite the Finance Department to provide training on financial management formulation.

7. Develop a safety management system with security and parking lot management.

8. Develop linen delivery and washing procedures with the linen supplier.

10. Feedback procedure with front office management.

11. Contact the sales department to establish banquet work procedures.

12. Establish document management procedures for the restaurant department.

13. Continue to implement employee training plans. The basic skills of catering services are tested, and those who fail must undergo intensive training.

(6) Week before opening

1. Cooperate with the Finance Department to establish a set of total inventory standards for customer supplies such as cloth, tableware, drinks, etc. based on the expected demand. .

2. Confirm the delivery and receipt dates of all restaurant facilities.

3. Prepare enough supplies for cleaning before opening.

4. Determine the storage standards for items in each warehouse.

5. Ensure that all restaurant items are stored on shelves according to specifications and standards.

6. Work with the general manager and relevant departments to re-examine the quantity and quality of relevant furniture and equipment, and make confirmations and modifications.

7. Prepare a detailed goods storage and control procedure with the financial manager to ensure that all expenditures before opening are accurate, reliable and reasonable.

8. Continue to implement employee training plans.

(7) Week before opening

1. Work with the engineering manager to fully verify the installation of kitchen equipment.

2. Formally determine the organizational structure of the restaurant.

3. Determine the business hours.

4. Conduct comprehensive statistics on the number of seats in each business area.

5. Develop a personnel allocation plan based on work and other specifications.

6. Check and accept with the project leader according to the list. The focus of the acceptance is: decoration, procurement of equipment and supplies, personnel allocation, and sanitation work.