What does an auto insurance claims customer service clerk mainly do? Foshan Nanhai District Pacific Property Insurance South China Operation Center! I consulted them and they said they were responsibl

What does an auto insurance claims customer service clerk mainly do? Foshan Nanhai District Pacific Property Insurance South China Operation Center! I consulted them and they said they were responsible for answering incoming calls.

The South China Operation Center is mainly responsible for claims settlement in South China. In the future, claims settlement will be centralized, and some functions in South China will be concentrated in the Foshan South China Operation Center.

Customers will come to inquire about the progress of claims settlement and difficult issues encountered during claims settlement with the customer service clerk we are currently recruiting.

This position is not like the telemarketing outbound call, which is for business. It is more like Telecom’s 10000 number, mainly for after-sales customer service.

If you have a customer's insurance inquiry, you should be forwarded to them. There is no need to sell or run the business.