What if the micro-store customer service doesn't reply to the message?

The customer service of the store didn't reply to the message. There are two ways to deal with it: resending messages and multi-channel contact.

1, resend the message: the customer service missed the message or was too busy to reply in time. You can resend a message to alert the customer service department to the problem.

2. Multi-channel contact: In addition to the message function in the micro-store, you can also contact customer service through other channels, such as the customer service phone number of the micro-store, online customer service or official social media account. Multi-channel contact, improve the opportunity to get in touch with customer service.