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Qinyuan water dispenser after-sales service
Drinking fountains play an important role in our daily life, providing us with convenient, hygienic and healthy drinking water. Qinyuan water dispenser, as a professional manufacturer of water dispensers, has been committed to providing users with high-quality water dispensers and high-quality after-sales service. Today, we will introduce the after-sales service of Qinyuan water dispenser to make your life more convenient and comfortable.
First, after-sales service process
In the process of using Qinyuan water dispenser, if you encounter problems or need maintenance, you can provide after-sales service through the following steps:
1. Contact customer service
If there is a problem with your water dispenser, you can call Qinyuan water dispenser customer service hotline or leave a message in official website to contact our customer service staff. The customer service staff will answer your questions at the first time.
2. Determine the service mode
After understanding your problem, the customer service staff will determine the service mode for you according to your situation, including on-site service, remote service or delivery of accessories.
Arrange service hours
After determining the service mode, the customer service staff will negotiate the time with you and arrange professional after-sales service personnel to provide services for you.
4. Service completion
After-sales service personnel will provide services for you within the agreed time to ensure the normal use of your water dispenser.
Second, after-sales service commitment
Qinyuan water dispenser has been adhering to the concept of "customer first, service first" to provide users with quality after-sales service. We promise:
1. National Joint Guarantee
Qinyuan water dispenser provides nationwide warranty service, so that users can enjoy the same quality service anywhere.
2. Professional technical support
Qinyuan water dispenser has a professional technical team, which can timely and accurately solve the problems encountered by users.
3. Quality assurance
Qinyuan water dispenser products have passed the national quality certification, and the quality is guaranteed. We promise to return the goods unconditionally due to quality problems.
4. Quick response
Qinyuan water dispenser has quick after-sales response and good service, and can provide services to users in the shortest time.
Three. Frequently asked questions
The following are some problems that users often encounter when using Qinyuan water dispenser, and we will provide you with answers:
1. What if the water dispenser is slow?
It may be that the filter element of the water dispenser needs to be replaced, or the water pressure is not enough. You can contact the customer service staff to replace the filter or adjust the water pressure.
2. What should I do if there is an odor at the outlet of the water dispenser?
It may be that the water quality of the water dispenser is not good and the filter element needs to be replaced. It is also possible that the inside of the water dispenser needs cleaning. You can contact customer service staff to replace or clean the filter element.
3. What should I do if the water dispenser leaks?
It may be that the seal of the drinking fountain is aging or damaged, and the seal needs to be replaced. You can contact customer service to change the seal.
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