What are the requirements for the recruitment notice of logistics management (customer service)?

1. Establish and improve customer files, provide information needed by customers, provide consulting services and handle customer complaints.

2. The received customer order shall be handled according to the contract and confirmed with the customer. Communicate with sales engineer, regional manager and sales manager if it does not meet the requirements.

3. Arrange orders and coordinate with relevant departments on customer needs, and follow up the whole process.

4. Confirm the delivery time of the goods, inform the customer in time, and do not recognize the arrival.

5. Sales performance statistics. Register the sales ledger according to the purchase receipt and financial voucher, collect the overdue payment that has been delivered, and help the payment to be recovered in time through letter collection.

6. Handle returns and exchanges, track product quality and handle customer complaints.

7. Deal with the sales-related affairs of the company's branches and offices.

8. Complete all temporary tasks