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What does it take to be a waiter in Wallace?
1. Employees should clean and clean the dining room, including tables, floors, counters and kitchens, and clean the dust and dirt in corners according to the requirements or regulations of superiors, so as to keep the dining room clean and tidy and provide a good dining environment for guests.
2. Help or assist the guests to order food, inform the guests of the types of food and drinks in the restaurant, the set menu and the price of each product, ask the guests about their needs, match each category according to their needs, and prepare the set menu for the guests.
3. Assist the store manager or store manager to hold some celebrations or promotional activities, and distribute leaflets or advertising brochures.
4. Be proactive, enthusiastic, polite, patient and considerate when receiving customers, so that customers feel at home;
5. Be good at introducing and promoting the drinks and specialties of the restaurant to customers;
6. Cooperate with the foreman, obey the foreman and above leaders, unite and cooperate, and be good at helping colleagues;
7, actively participate in training, and constantly improve service skills.
Extended data:
Precautions:
1. In the service work, Baidu is the first impression table, which is an intuitive perception of the appearance, speech and behavior of service personnel. Although the knife's first impression is short, it is very influential, because most customers may not have the opportunity to have a deep understanding of you, so how to have a good impression on you, the company and the project in such a short time, smiling service is essential.
2. Employees will naturally use gentle tone and polite language, which can not only arouse the goodwill of guests, but also stabilize people's anxiety and impatience.
3. Smile service has become the aim of the service industry, which reflects the management level and service level of an enterprise. Today, people's awareness of enjoying service is increasing, and the importance of smiling service is self-evident.
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