What should Amazon do if it receives an intellectual property complaint?

For many sellers, it is common to receive warnings about Amazon's infringement of intellectual property rights. If the shop is closed due to infringement, you can try to send an email to the owner, apologize and negotiate a solution. If the negotiation is successful, you can ask the obligee to send an email to Amazon to withdraw the lawsuit.

First, the withdrawal mail must be sent from the trademark or patent registration mailbox of the obligee to take effect.

For example, when I registered my trademark in the Trademark Office, I used email A, so the withdrawal email I sent to Amazon must also be sent from this email to be considered valid. It is invalid to send it through the B mailbox of the obligee.

Second, you can ask the obligee to send you a copy when sending the withdrawal letter, so that you can confirm whether it is really sent. Second, you can check whether the withdrawal method is correct.