Restaurant competition speech

Four speeches in restaurant competition

It will be more effective to write a speech with correct writing ideas. In today's social life, speeches are used more and more widely. What kind of speeches have you seen? The following are four speeches I compiled for restaurant competition, for reference only. Welcome to reading.

The so-called "competitive recruitment for posts" refers to a personnel selection technique for management positions at all levels that implement the examination system. If it is used for internal recruitment, it is internal competition. The following is my competitive speech for restaurant managers. Welcome to reading.

Good afternoon everyone!

I am very excited to walk on this competitive podium. We should thank the hotel leaders for their good intentions in cultivating talents. Competitive speech gave me another opportunity to exercise, which made me grow rapidly and helped me improve my personal courage, eloquence and temperament. I hope every employee can cherish the opportunity and bravely stand on the podium to participate in the competition speech, regardless of success or failure, they will gain a lot.

I, Wang Wei, think you have a general understanding of me. If I introduce myself again, it will waste your precious time. If you don't know me, we can communicate more privately. Okay, let's get down to business. Today, I am competing for the position of manager of catering department.

I believe that the development of hotel catering needs the edification of catering culture. As the manager of the catering department, I must shape this culture, change the staff's thinking from "I want to do" to "I want to do", serve the guests with good attitude and enthusiasm, let the guests eat delicious dishes and taste the catering culture. I believe that the advanced management concept will make it easier for the hotel catering department to make achievements, and the focus of my work will be "work attitude"

First, correct working attitude and establish a new industry style.

In the past, some operators thought that food quality was the first and service quality was the second, but practice proved that service was the first and food was the second. What kind of atmosphere do you think it would be if a table of rich and delicious dishes was served by an unenthusiastic restaurant staff, who kept a straight face and said nothing, liked to eat it herself, didn't replenish the wine in the cup in time, and didn't replace the residue in the bone dish when it was full? Even high-quality guests don't want to come again. Only when the kitchen and floor cooperate well and make up for each other's shortcomings in the work can we give full play to the advantages of the overall catering. Therefore, we are required not to bring personal emotions in our lives into our work. As soon as you enter the workplace, you should serve your customers wholeheartedly, that is, you should have a good working attitude.

Enthusiasm, initiative and smile are the working attitudes we should have towards our customers. The charm of a smile is the cheapest investment in the world, but it can get rich returns. Smile is a symbol of self-confidence, a full display of etiquette, a manifestation of harmony and a sign of mental health. We can tell a joke at the pre-class meeting every day to adjust everyone's mentality and smile in front of the mirror for a minute every day. Smile is the basic quality of our service personnel, and we need to bring it to our customers and colleagues.

Good work attitude and service awareness require continuous training for employees and exchange of experience among employees. The education of employees' service consciousness must be timely, anytime, anywhere, with advanced departments, advanced learning, mutual help and mutual assistance, so as to improve the team consciousness and let the employees of the catering department serve customers better. Only first-class employees can provide first-class service. Guests dining in the hotel restaurant care about what kind of quality service the staff can provide, no matter who the manager of the food and beverage department is. Our philosophy should be that employees serve customers and managers serve employees, so it is employees, not managers, who really impress customers. The manager's job is mainly to manage and coordinate employees, so that employees can better show them to customers. I believe I can manage this team well.

Second, service should be personalized, and service is not a slogan.

Our hotel industry can't stay at the slogan stage of service. "Customer is God" is a slogan, "Customer is always right" is also a slogan, "Customer is God", so it is good to treat customers as brothers. We should pay attention to our customers, truly take them to heart, serve them wholeheartedly, constantly bring forth the new and attract them back, so as to attract them.

Our domestic catering service lacks subjective initiative, pays attention to every service detail, advocates mutual assistance and progress among employees, enables new and old employees to have the same level of customer service, actively guides guests to consume, and introduces some special dishes to inform guests of the best way to eat, such as some dishes need to be eaten while they are hot, and drinks with ice cubes are more delicious. And take a step back when introducing the dishes to avoid spitting stars on the dishes. When guests check out, if a dish doesn't have chopsticks, we need to ask the guests if it tastes wrong and let them give their opinions. Welcome to try it next time. Some business guests are embarrassed to put forward packing because of their face. Our employees should take the initiative to encourage guests to pack and put an end to waste.

Let me give you some examples of excellent service:

Last time I went to Guangzhou on business, a group of old classmates invited me to dinner. Business in that restaurant is very good. Probably the waiter is too busy. When he saw their boss coming to order for us, he recommended the specialty: goose. I almost said I didn't like that goose. I heard from my boss that there are two kinds of animals in this world that won't get cancer. One is a shark swimming in the sea, the other is a goose running on land, my friend. First, I ate a lot of geese that day. Originally, I came to eat goose meat because it won't cause cancer. The boss can guide customers to spend in this way. I wonder if his employees can say the same thing. If everyone can do this, business will certainly be good.

Now there are McDonald's and KFC in Beihai. McDonald's and KFC pay attention to speed and service. In order to let customers drink the best cola, McDonald's has done hundreds of thousands of surveys. The survey found that cola kept the best taste at 4 degrees Celsius, and then all McDonald's chains were allowed to store cola at this temperature. If the queue on one side is too long, the waiter will shout, and the guests there will come over to order and take the initiative to guide the guests. The most touching thing is that so many children in McDonald's and KFC like to eat there, which shows that they are important customers. So what will you say when the children talk with the skirts and pants of those employees, aunt, aunt, uncle? Our habit is to bend down at most and ask what it is. The regulations of McDonald's and KFC are squatting, because this is the future customer. Come with your parents today, come by yourself when you grow up, or come with your girlfriend. If they get married, they will take care of the children, so their employees all squat down and keep their eyes parallel to the children. They have long thought about the future of the enterprise. You only need to have a meal in Beihai restaurant, and then order a meal in McDonald's and KFC, and you will find that their employees are different from those in other restaurants. Aren't they all from Beihai? Why do they just look different? That is the result of cultural education.

Pizza Hut in Shanghai is often full, and sometimes it has to wait. As soon as the guests entered, they found a long queue and felt a little like leaving. They saw the man who seemed to be in charge in the back saying, almost there, almost there, and then, knock, knock, knock, knock, knock, knock, knock, knock, knock, knock, knock, knock, knock. It is because of this compensation that guests are willing to queue up. It is because the boss and employees can maintain the consistency of customer service that the business of Pizza Hut is very good.

The development and growth of an enterprise can not be separated from corporate culture. We can't lose customers because the hardware can't meet their requirements. It would be unforgivable to lose customers because the software service is not in place.

Dear leaders, judges and colleagues,

Hello everyone!

My name is XXX, and I'm a waiter in the catering department. First of all, thank you very much for giving me this opportunity to stand here and take part in this competition. I feel very honored. Today, I am honored to stand on this witness stage and show myself. I'm excited and a little nervous. Competition is not only an opportunity to show yourself and know yourself, but also an opportunity to learn from and communicate with each other.

I'm competing for the position of restaurant front office manager. I clearly realize that it is not easy to be a qualified front office manager. As a person in charge of hall service, we must have a strong sense of service and dedication, as well as the overall concept, team spirit and cooperation spirit. Proficient in and familiar with the store rules and regulations, various business knowledge, operating procedures and skills of the restaurant; It is also necessary to continuously strengthen the training of business skills and management skills, master a good level of organization and management, establish a good relationship with the public, and create and create a harmonious working atmosphere and a good working environment for employees. I want to compete for this position, because I think I am fully qualified for this job. Because I think I have the advantage of a grass-roots manager:

First, I think that as a grass-roots manager of a restaurant, he should obey the assignment and scheduling of the superior leader, conscientiously complete the tasks and plans assigned by the superior leader, strive to complete things within his own responsibilities, rationally manage and assign the work arrangements of his employees, lead and urge employees to complete various reception tasks, achieve the service concept of "thinking about what the guests think and being anxious about what the guests are anxious about", pay attention to the business skills and service level of employees, and carry out various businesses of employees on a regular basis.

Second, pay attention to the development trend and important decisions of the restaurant, fully cooperate with the higher authorities of the department to actively implement all the work, and earnestly implement and promote all the work.

Third, exquisite service, customer first, carefully analyze the difficult problems in service, including food quality, service quality, food safety, health management, customer complaints, etc., and earnestly grasp the service policy of inspection standards, quality inspection, service, diligent analysis and rectification.

Fourth, in the work, we should carefully understand the work situation and ideological trends of employees, objectively and comprehensively analyze problems, do not favor or protect employees' work behavior, set an example, have honest character, good professional quality and novel and good work style, reasonably and effectively motivate restaurant employees to work, implement the responsibility to people, do not shirk what happens at work, and maintain positive professionalism and good work attitude at work.

Fifth, loyalty is our witness in this enterprise; Sincerity, initiative and enthusiasm are the essence of the service industry, which is well known in the industry. However, how to achieve the above sincerity, initiative and enthusiasm depends on how to create and create a good working atmosphere, so that employees can provide tangible and intangible services to every guest sincerely and proudly, fully display the service level and quality of our restaurant staff, and ensure the normal and orderly operation of all links.

Six, actively cooperate with the communication and coordination between the chef and chefs at all levels, cooperate with the kitchen to do all kinds of food knowledge training, food safety management, health management and other work. To ensure that the product quality meets the hygiene requirements.

I firmly believe that with my personal business skills, knowledge and management ability, I can be qualified as the front office manager. Assuming I can compete successfully, I will devote myself to my work with full enthusiasm and attitude, so that we can fully demonstrate my practical working ability. Suppose I am a front office manager, I will work according to the following contents:

1, strengthen staff training

According to the current service level and business skills of restaurant employees, investigate the demand for training services; And make an effective staff training plan, and report it to the restaurant manager for approval before implementation (generally through theoretical training and practical operation). Through training, improve the service consciousness of service personnel, change the service concept, improve the service quality of the restaurant, and strive to make every guest happy and satisfied.

2. Improve service

We will fully establish the business philosophy of taking customers as the center and serving customers wholeheartedly. Incorporate customer service awareness into the important scope of daily management, supervise and manage business areas and rationally divide labor, do a good job in every reception, meet personal needs, change service awareness of service personnel, and improve service quality.

3. Strengthen staff management.

As the saying goes, "Fiona Fang can't be made without rules." Managing employees is a management science and management skill. Therefore, we must strengthen the management of employees and improve the professional level of all employees. Make every employee disciplined, have a good image and speak gently, create a more perfect service quality and social image for the restaurant, and make the catering department a more United and fighting group.

Over the years, with the guidance, help, support and cooperation of leaders and colleagues, I have learned a lot over time and completed my work seriously. Express my heartfelt thanks to you. If today's game is successful, I believe I will live up to everyone's hopes. Some of the rough ideas I mentioned above need to be tested by practice and the help and support of comrades. If I don't succeed in the competition, I will, as always, work hard to find and overcome my own shortcomings and strive for greater progress. Thank you!

Competitive speech in the restaurant 3 Dear leaders:

Hello everyone!

People say that sincere friendship comes from constant self-introduction. But here I want to change-enough self-confidence also comes from constant self-introduction. My name is He, and I am a smart girl with keen insight from Dong Tang Store. Serious girls are the most beautiful, and my beauty is unparalleled. Thank you very much for providing us with such an opportunity to surpass ourselves. Today I will sprint for the position of foreman.

I have been an assistant to the foreman for almost half a year. In the past six months, I have learned a lot about management because of the care and encouragement of Dong Tang's leaders. From the beginning, the psychological orientation of a waiter rose to the cognition of a grass-roots manager. Thank them sincerely.

In my opinion, as a foreman, she played a great role. She is not only a bridge to convey the supervisor's intention, but also a link to summarize and feedback the opinions and opinions of the following employees, and she is also a caring person of the employees. She also needs to have strong observation, be able to grasp the mentality of employees at the first time, do a good job of communication and completely manage an area. Lead them to improve their business knowledge and professional skills, and teach them how to solve any puzzles and problems. Of course, they should be familiar with and understand the company's corporate culture and rules and regulations, have certain execution ability and decisive thinking mode when solving problems, and so on.

During my time as an assistant foreman, I was able to complete all the tasks assigned to me by my superiors with good quality and quantity. My three districts, both in performance and service level, have been unanimously affirmed by the foreman in charge. Some time ago, due to the loose seats in the three districts, the phenomenon of running a single ticket was more serious. After the optimization and integration of resources, it is also a gratifying thing for everyone that we have not run orders for four consecutive months. We have implemented the contract responsibility system. Every family member in this area has his own responsibilities. From food delivery service to hygiene to the five permanent members, everyone is in charge. Everyone can exercise the right to receive help to arrange and supervise, and give certain material rewards to the particularly responsible family members in the monthly regional meeting. This not only improves their sense of ownership, but also makes our small family unite more closely, on the other hand, it can better improve their management ability. Moreover, in this way, the management of our district has gone a step further and truly achieved a win-win effect. We also have a special person in charge of performance management. Now our district has also set a monthly sales target, and we also reward outstanding family members at monthly regional meetings. Due to the implementation of the performance reward scheme, although we have more unfavorable factors in the terrain, we will not lose to other regions in performance.

If I can compete for the position in the class, I will do the following things:

1. Strive to improve learning ability, enhance business knowledge and professional skills, learn management experience from leaders and predecessors, and handle customer complaints.

2. While improving yourself, we should also lead other family members to make progress together. Organize some training courses regularly, covering a wider range, from product knowledge to daily customer complaints, teach them how to solve them, and do some incentive training when appropriate.

3. Communication is very important. Do a good job in employees' ideological work in time, carefully observe their ideological trends, so as to grasp their thoughts and opinions in time, and make records and feedback.

4. The business goal of an enterprise is always performance first and service first. To achieve good performance, service level is particularly important. Today's guests not only require complete food, but also have higher requirements for service satisfaction. How can we achieve the humanized service advocated by the company? In other words, we must treat our customers as friends. We should think what our friends think and be anxious about what our friends are anxious about. Smile is from the heart. Only when you really treat them as friends can you really serve them with a smile. In this way, your service will be in place, your products will meet the requirements of customers, and your performance will naturally improve. How to make friends with customers and how to be their friends is also what I need to learn from them.

5. Complete other affairs arranged by superior leaders.

The company is developing rapidly. Only when the big family of the company develops can we have a better platform for self-improvement. Since there is such a vast stage for us to display our dreams, I will sprint towards the most dazzling place on this stage! Believe me, I will always succeed!

thank you

Competitive speech in the restaurant 4 leaders and colleagues:

Hello everyone!

I am very happy to stand on this podium. We should thank the hotel leaders for their good intentions in cultivating talents. The seminar on competitive employment gave me an opportunity to exercise, which made me grow rapidly and helped me improve my personal courage, eloquence and comprehensive quality. I hope every employee can cherish the opportunity and bravely stand on the stage to participate in the speech of competition for posts. Whether I succeed or not, I will gain a lot. Blink of an eye, I'm coming, too.

1. With my enthusiasm and trust in the company, continuous learning and progress, and my work experience in the past year, I will do the most things in the least time and do everything well in the crisis from beginning to end.

I am a dedicated, honest, selfless, responsible and strong person. I believe I can do it, everything is open and everyone is fair. I have carefully built a bright, colorful, intelligent and tenacious team to repay the painstaking cultivation of the company leaders.

Although I am a concierge now, I just came to work as a waiter and have worked as a waiter for several months. I am also familiar with the service process of the restaurant, fully understand what the guests need, and can meet the needs of the guests in the first time. I can also properly handle the guest's complaints and ensure that the guests are happy to come, eat safely and walk comfortably.

I am full of confidence in bidding for this position. As a minister, I must change the concept of employees from "I want to do it" to "I want to do it", serve the guests with good attitude and enthusiasm, and let the guests eat delicious dishes and taste the food culture. After becoming a minister, I will shoulder the responsibilities of managers and successfully fulfill these responsibilities. I am in the connecting position between leaders and employees. But my decision must be made from the perspective of management. This is what my superiors expect and what my employees expect. As a minister, as long as you take good care of your employees, your employees will take good care of their customers, and you don't have to worry about others. "If you want employees to serve customers wholeheartedly, your first task as a minister is to serve my employees wholeheartedly, because the way I treat them will be reflected in the way they treat guests. It is better to love yourself than to love employees, and the interests of employees are greater than themselves. I believe I will live up to everyone's hopes. I will be conscientious and diligent, share weal and woe with my company and colleagues, and create a brilliant tomorrow together. These are my thoughts on the next step, which need to be tested by practice and the care and help of leaders and colleagues. If I fail in the game, I will continue to work hard and try to beat myself. Striving for greater progress may have many shortcomings. I hope the leaders and judges will criticize me. If I am lucky enough to succeed in the competition, I hope to create a bright future with you.

Thank you!

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