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What are the basic requirements for flight attendants?
1 What conditions should a flight attendant meet? At present, airlines recruit flight attendants with strict academic requirements. At present, most companies, such as Air China, Hainan Airlines and Sichuan Airlines, require players to have a college degree or above, and those who do not meet the academic qualifications will not be admitted. Of course, there are exceptions, but generally very few, depending on your luck when applying.
At present, the language requirements for flight attendants are very strict, because flight attendants are a high-end service profession, so flight attendants must have good language skills and master basic English conversation to meet the different needs of different passengers, which is the unanimous requirement of major airlines.
There is basically no restriction on the hukou of flight attendants, but now most airlines start enrolling students this year and last year, which virtually requires applicants to have a city hukou. Of course, as long as your grades are excellent, this condition should be negotiable. Some companies have different standards.
At present, China's airlines have strict requirements for flight attendants' marriage, which is caused by the particularity of civil aviation services. Therefore, at present, most airlines require new flight attendants to be unmarried, which should be consistent among major companies, and of course there are companies with different standards.
1 What qualities do flight attendants need? Emotional control?
1, emotional control ability includes the ability to accurately understand and express their emotions. Ability to effectively regulate and manage emotions. No matter what the situation, flight attendants should keep calm and calm, and excitement and negativity will directly affect flight safety.
Communication and coordination skills
1. During the flight and mission, all actions should follow the command of the captain and flight attendants and strictly and accurately carry out the orders. Secondly, we should live in harmony with other crew members, carry forward the spirit of the protagonist, be low-key and do high-profile things. While doing the job well, we should cooperate with other crew members to do all the work well.
2. Furthermore, coordinate with the staff of the ground unit, obey the arrangement and resolutely carry out the task. As a member of the aircrew, you should take the overall situation into consideration when doing things and thinking. Here, you are not only responsible for your own life, but also for the lives of others. Therefore, good communication and coordination skills are very important, and the first execution is the most important thing to ensure the whole flight mission.
The most important thing is communication with passengers, which is the essential quality of flight attendants and the most professional job. Good communication and coordination ability can determine whether passengers can have a pleasant and satisfactory journey, which directly reflects the overall quality of an airline.
Adaptability and creativity
1. In reality, we may encounter unexpected special circumstances at any time in our work, such as airplane hijacking, engine shutdown, landing gear jamming, cockpit compromise, radio failure and so on. Flight attendants should not only be able to adjust their calm mood, but also improvise, not only to organize normal flights, but also to effectively and properly handle special situations, and not to stick to the rules.
2. Be flexible and creative, and be able to establish three-dimensional thinking in a short time.
language
1. For flight attendants, everyone's mood is different and their attitude towards work will be different. For example, when people are in a good mood, they will be enthusiastic about their work and make positive progress. On the contrary, when people are influenced by external factors, such as family conflicts, friction between work and colleagues, etc., and they can't adjust quickly, people will bring this emotion to work more or less, which will have a negative impact.
2. Language expression ability is very important for flight attendants, because this is the key to better communication with passengers. Only good communication can better serve passengers. Therefore, good language skills are a must for every flight attendant. Therefore, the service quality of service personnel with poor psychological quality will not be good.
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