What if social security is frozen?

When social security is frozen, we should first inquire about the reasons for freezing, and then take corresponding measures according to the reasons. Repaying the arrears, providing true information, cooperating with the investigation and handling or solving complaints are all possible solutions.

I. Inquiring about the reason for freezing

When the social security account is found to be frozen, the specific reasons for freezing should be inquired through the social security agency or official website. Only after understanding the reasons can targeted measures be taken.

Second, pay the arrears.

If the freeze is due to the failure to pay social insurance premiums in time, it is necessary to pay the arrears as soon as possible. After the payment, the social security account will generally be unfrozen soon. Please consult the local social security agency or visit official website for specific operation procedures.

Third, provide real information.

If the social security account is frozen because of providing false information, you need to submit true and accurate information to the social security agency as soon as possible to prove your identity and situation. After the social security agency verifies that it is correct, the freeze will be lifted.

Fourth, cooperate with the investigation and handling.

If the social security account is frozen due to suspected violation of regulations, it should actively cooperate with the investigation and handling of social security institutions. If there is any violation, you should take the initiative to admit the mistake and bear the corresponding responsibility; If the investigation results show that there is no violation, the social security agency will lift the freeze.

Verb (abbreviation for verb) complaint resolution

If you think that the social security account has been wrongly frozen, you can complain to the social security agency and provide relevant evidence. Social security agencies will re-examine the relevant situation, and if there is a false freeze, the freeze will be lifted in time.

To sum up:

When social security is frozen, we should first inquire about the reasons for freezing, and then take corresponding measures according to the reasons. Repaying the arrears, providing true information, cooperating with the investigation and handling or solving complaints are all possible solutions. In the whole process, we should keep communication with social security agencies to ensure that the problems are properly solved.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 63 provides that:

If the employer fails to pay social insurance premiums in full and on time, the social insurance collection agency shall order it to pay or make up within a time limit.

Article 88 provides that:

Whoever defrauds social insurance benefits by fraud, forgery of certification materials or other means shall be ordered by the social insurance administrative department to return the defrauded social insurance benefits, and a fine of not less than two times but not more than five times the amount defrauded shall be imposed.