Social security card can check the balance but can't withdraw money.

The solution that the social security card can check the balance but can't withdraw money is as follows:

1. If the financial account is not activated, you can apply for activation at the business outlets of cooperative banks;

2. If it is the balance in the social security account, you can bring your social security card and ID card to the office hall of the local social security agency to ask for specific reasons;

3. If it is the balance of the medical account, it can't be withdrawn under normal circumstances, and it can only be used for medical consumption, unless the insured person dies or emigrates and other special circumstances;

4. If you have any questions, you can call the social security hotline or go offline to the social security management agency to inquire.

Restrictions on the use of social security cards:

1. Basic functions of social security card: Social security card is mainly used for personal social insurance business, such as medical insurance and endowment insurance;

2. Withdrawal restriction: the withdrawal function of social security card may be restricted and can only be used in designated medical institutions or pharmacies;

3. Account type distinction: social security cards may include medical accounts and cash accounts, in which the funds in medical accounts are limited to paying medical expenses;

4. Geographical restrictions: Social security cards in some areas may only be used locally, and cross-regional use may be limited;

5. Password protection: You may need to enter a password to withdraw your social security card. If the password is entered incorrectly for more than a specified number of times, the card will be locked;

6. Card status: if the social security card is lost, frozen or cancelled, it will be impossible to withdraw money.

To sum up, the ways to solve the problem that the social security card can find the balance but can't get the money are as follows: apply for activating the financial account, consult the local social security agency to understand the specific reasons, and understand that the balance of the medical account can only be used for medical consumption restrictions, which can be solved by calling the social security hotline or going to the social security management agency for offline inquiry.

Legal basis:

People's Republic of China (PRC) social insurance law

Article 11

The basic old-age insurance combines social pooling with individual accounts.

Article 14

Personal accounts shall not be withdrawn in advance, and the bookkeeping interest rate shall not be lower than the bank time deposit interest rate, and interest tax shall be exempted. If an individual dies, the balance of the individual account can be inherited.