What if I can't read the medical insurance card? What if I can't read the medical insurance card?

1. Pull out the medical insurance card and wipe the chip on the medical insurance card with an eraser until the oxide layer on the chip is wiped off and becomes as bright as new.

2. Reinsert the medical insurance card into the card reader and try it.

3. If the card reading failure is still displayed, please check whether the medical insurance card is inserted in the right direction, try in another direction, try in the reverse side, and try in the other direction of the reverse side.

4. If another medical insurance card is used, the card reader can read it normally, indicating that there is no problem with the card reader, but the medical insurance card that could not be read before may have a broken chip.

5. Bring your ID card and problematic medical insurance card to the local department in charge of medical insurance card, usually the social security center or medical insurance bureau, and apply for a new medical insurance card.