Can you call 12333 social security number from your cell phone

Yes, you can. For questions related to medical insurance, you can call the national social security hotline 12333 for advice, dial 12333, and then press 0 to go to the manual service. You can also call your local Medicare administration center if you know its phone number. If you need to contact the manual customer service, please try to call the counseling number during working hours.

Operating environment; Apple 12iOS14

12333 main tasks

①Strengthening counseling services. For the service items in the "list of basic public **** services in the field of human resources and social security", it provides 5*8-hour manual counseling services and 7*24-hour automated voice services. For areas that have not yet opened manual counseling services, the problem of underdevelopment of 12333 can be effectively solved by setting up centralized seats across the province, remote seats at the prefecture and municipal levels, and linkage between provinces and municipalities.

②Promote telephone service. Where conditions permit, through the 12333 telephone, open account information, social security benefits, employment information, work progress, processing results and other information inquiries, for basic information registration, social security card loss, password modification and other services, online booking and filing of registration, so that people can do less errands; acceptance of labor security supervision complaints, reports and so on.

③ Pay attention to the explanation of policies and regulations. Utilizing the advantages of 12333 telephone, directly serving the public, publicizing policies and regulations and explaining documents in a language that the public understands, and guiding the public to correctly understand human resources and social security policies and regulations.

④Publicizing complaint reports. The local human resources and social security departments uniformly set up the option of complaint reporting in the first function menu of the 12333 service hotline, and unblock the channels for the public to express their demands through 12333.

⑤ Strengthen coordination and linkage with 12333 operations. Each region should strengthen the collection, analysis and utilization of 12333 consulting data, actively carry out thematic research on hot and difficult issues in the calls from the public, strengthen data analysis, gain insights into people's livelihood needs, and prepare analytical reports to provide decision-making references for the research and judgment of the situation, improvement of policies, and monitoring of public opinions by the business departments of the authorities.

6 Do a good job of connecting services between government hotlines. The local human resources and social security departments shall, in accordance with the principle of "parallel answering and linkage service", do a good job in the construction of 12333 itself and the linkage service between 12333 and other government hotlines. The connection program of local cities should be implemented after reporting to the provincial human resources and social security department.