What is the reason that the self-service platform of Shanghai Human Resources and Social Security displays "Device initialization failed" when logging in?

The reason why the self-service platform of human resources and social security in Shanghai displays "Device initialization failed" when logging in;

Because the initialization environment is not ready before the user enters the password.

The solution of "equipment initialization failed" displayed on the self-service platform of human resources and social security in Shanghai;

1. Reopen the auxiliary card, because the auxiliary card can read the user certificate in the key;

2. When opening IE browser as an administrator, be careful not to use other browsers;

3. After opening the self-service platform of human resources and social security in Shanghai, log in and enter the user password to log in.

Precautions:

When closing the browser of the logged-in Shanghai human resources and social security self-service platform, remember to pull out the key and exit the card assistant.

References:

Shanghai Digital Certificate Certification Center-Common Errors of Social Security Platform