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How to reissue Guangzhou medical insurance card?

Guangzhou medical insurance card replacement process is as follows:

1. To issue a report of loss of medical insurance card, you can go to the original medical insurance card issuer to issue a report of loss, for example, community residents can ask the neighborhood committee to open it;

2. There are two ways to report the loss of medical insurance cards: online loss reporting and offline loss reporting. For example, online loss reporting can directly call the hotline of the local social security bureau to report the loss, and offline loss reporting can bring my ID card to the social security agency to report the loss;

3. Reissue a new medical insurance card, bring my valid ID card, loss report certificate and other materials to the local medical insurance center to go through the formalities of reissuing a new card, and after filling out the application form, the staff will issue a card certificate;

4. get a card. It usually takes a while to get a new medical insurance card, usually 15 working days. Just bring your personal ID card and card certificate to the social security card service outlets to apply for a new card.

How to use the medical insurance card:

1. Scope of use of medical insurance card: When insured employees buy medicines in designated hospitals and pharmacies, they can swipe their cards on POS machines with their passwords, but they cannot withdraw cash or transfer money;

2. Inquire about the balance of medical insurance card: Insured employees can inquire about the balance by telephone, or at the Bank Savings Office of China or the designated hospitals and pharmacies in the urban area. You can also log in to the social security inquiry system online;

3. Inquiry of medical insurance card transaction: Insured employees can print medical insurance card transaction records, including personal account payment records and consumption records, at China Bank Savings Office with their ID cards and medical insurance requirements. If you have any questions about the transaction records, you can go to the retail business department of Bank of China for enquiry.

4. Medical insurance card password: The insured employees can change their passwords by phone or bring their ID cards to the Bank of China Savings Office. If the insured employee forgets the password, he can report the loss of the original password and change the password with his ID card at China Bank Savings Office;

5. Custody of medical insurance card: Insured employees should keep the medical insurance card properly. If they accidentally lose it, please immediately issue a letter of proof to the unit and stamp it in the medical insurance office for confirmation. Then, they will take their ID cards to China Bank Savings Office to report the loss and go through the formalities. After 7 days, they can get a new card.

legal ground

People's Republic of China (PRC) social insurance law

Twenty-third employees should participate in the basic medical insurance for employees, and the employer and employees should jointly pay the basic medical insurance premiums in accordance with state regulations. Individual industrial and commercial households without employees, part-time employees who have not participated in the basic medical insurance for employees and other flexible employees can participate in the basic medical insurance for employees, and individuals pay the basic medical insurance premium in accordance with state regulations.