What is the customer service telephone number of Luoyang Human Resources and Social Security Bureau?

National Ministry of Human Resources and Social Security Tel: 12333

Luoyang Human Resources and Social Security Tel: 0379- 12333

12333, as the national public service telephone of human resources and social security system, mainly provides public services such as policy consultation, information inquiry, service guide, complaints and reports in the fields of employment, social insurance, personnel, talent, wage and income distribution, labor relations, etc. By the end of 20 16, the telephone consultation service of 12333 has achieved full coverage of cities and regions, with more than 4,000 people consulting and the total number of telephone calls answered each year reaching more than 80 million.

Extended data

12333 construction of telephone consultation service center

The telephone consultation service of human resources and social security has played a great role in people's livelihood services. It not only becomes an important way for the broad masses to understand the information of labor security policies and safeguard their legitimate rights and interests, but also provides an important reference and basis for policy formulation, and also provides a channel to alleviate or solve problems, thus dissolving contradictions in the bud.

At the same time, there are still some problems in system construction and business development in various places, which are mainly manifested in: the lack of unified standards and norms for system construction and business development; The form and content of telephone consultation service need to be further improved; Further research is needed in the interconnection of telephone consultation service systems in various places, the business collaboration between telephone consultation service system and core business system, the interaction between telephone consultation service system and 12333 website, and how to bring personnel services into the scope of telephone consultation service.

At present, 12333 Zhixuntong has covered 10 policy information such as endowment insurance, maternity insurance, labor relations, labor remuneration and employee welfare.

China people * * * and Ministry of Human Resources and Social Security, People's Republic of China-special service telephone.