How to do well the socialized management service for retirees?

First, the unity of party and government. Since 2000, our city has carried out enterprise reform with "two replacements" as the main content. With the privatization or bankruptcy of 133 public enterprises, 1 1324 enterprise retirees are gradually decoupled from the original enterprises and become social people from their former units. The socialized distribution of old-age pension guarantees the life of retirees in their later years and solves the problem of providing for the aged of retirees. In order to better realize the retirees' academic achievement, sense of security and happiness, and do a good job in socialized management and service of enterprise retirees quickly and normatively, the municipal party committee and municipal government held several meetings to conduct special research, and unified the ideological understanding of leaders at all levels in the city from the perspective of implementing Theory of Three Represents and maintaining social stability. A leading group of socialized management services for retirees directly under the municipal government was set up, with the leaders of the municipal party committee, the municipal people's congress, the municipal government and the CPPCC in charge of social security as the deputy heads, and the Implementation Plan of socialized management services for retirees of enterprises in Tianjin was issued, which clarified the working policy of "emphasizing key points, implementing step by step, steadily advancing and gradually standardizing". The municipal government regards the socialized management of enterprise retirees in our city as a systematic project in the whole city, promotes it to the height of comprehensive work in the whole city from one aspect, implements scientific deployment and dispatch, and establishes a complete organizational management system such as "Municipal Retiree Socialized Management Service Office-Street Office (Township) Labor Security Station-Community Retiree Socialized Management Service Center-Community Retiree Autonomous Group-Retiree Cultural and Sports Association".

Second, promote systematization in many ways. The socialized management service for enterprise retirees has many contents and covers a wide range. Under the unified leadership of the Municipal Party Committee and the Municipal Government, all departments in the city have clearly defined their responsibilities, and the municipal labor and social security department has formulated 22 regulations on socialized management services for enterprise retirees to provide leadership and guidance for socialized management services for enterprise retirees in the city. The organization department of the municipal party Committee and the party working committees of various offices have formulated and implemented the community party branch system; The Propaganda Department of the Municipal Party Committee formulated a publicity plan to increase the socialized management services for retirees; The Municipal Finance Bureau has implemented the working funds of various labor security stations and communities; The Municipal Federation of Trade Unions and the Bureau of Culture and Sports have formulated a system to guide and organize activities on a regular basis, and Qi Xin has made concerted efforts to effectively promote socialized management services for enterprise retirees.

Third, the standardization of system construction. First of all, we identified a community in four sub-district offices as a demonstration site, which was specifically guided by the Municipal Retirees Socialized Management Service Office, differentiated different situations and levels, built a model of corresponding posts, and then comprehensively promoted it throughout the city, ensuring the quality of the construction of the socialized management service network platform for retirees in the city. For example, the management service center for retirees in Chenghuangmiao Community should first spend/kloc-0.26 million yuan to buy community office space, equip it with high-standard management service facilities, set up an activity center for retirees, arrange necessary study materials, and equip it with gateball court, table tennis room, chess room, painting and calligraphy room, gym and other cultural and entertainment facilities; The second is to clearly establish, openly recruit management service personnel for the society, train staff in business knowledge, and implement high-quality management service cadres. Among the socialized management service personnel of community retirees in the city, college degree or above accounts for 35%; Third, according to the standards of administrative institutions, socialized management service institutions and their staff have arranged personnel funds and office funds. In addition to the basic working fund of 20,000 yuan per community in 2003, the service fund for retirees was arranged according to the standard of 20 yuan for each retiree in 2006.

Fourth, service specification. In order to ensure that retirees who enter the community can enjoy high-standard services in a timely and smooth manner and handle various affairs quickly, we first scientifically classify various business tasks; Secondly, a set of perfect business work flow chart is formulated; The third is to publish seven business guides; Fourth, strictly regulate the business operation behavior of staff; The fifth is to strengthen the supervision and restraint mechanism of business work. At present, the key communities with more enterprise retirees have basically realized "inquiry, handling affairs, consulting and asking questions" (that is, computer touch inquiry system, electronic display screen and service guide, and specialized social security consulting service personnel). In order to truly connect enterprise retirees with the community, at the end of 2004, we took advantage of the opportunity of the state to adjust pension benefits and comprehensively implemented the adjustment work in the form of community. Every enterprise retiree has realized face-to-face docking with the community and community workers. At present, the docking rate of enterprise retirees and communities in the city is over 94%. Except for 837 retirees who have lived in other places for a long time, all of them have found their own "new homes". In 2006, the pension benefits of enterprise retirees were all adjusted in the community, which ensured the efficiency, accuracy and standardization of this work.

Fifth, the responsibility is clearly institutionalized. On the basis of formulating 22 regulations on socialized management services for retirees, three management systems will be strictly implemented. First, implement the post target responsibility system, clarify the work objectives and tasks, and ensure that each task is managed and everyone is responsible; The second is to implement the hierarchical responsibility system for business work, strengthen the sense of responsibility of retirees management service institutions at all levels and their cadres and workers, and ensure the quality of business work; The third is to carry out the publicity system of work procedures, clarify work requirements and service standards, improve service quality, and coordinate the relationship with work objects.

Networking of intransitive verbs community organizations. First, community party branches and specialized retiree party branches have been established and improved in 24 urban communities in the city. Party member, a producer who couldn't find his ownership after the company stopped production or closed down a few years ago, returned to the arms of the organization. A retired old party member, paralyzed in the lower limbs, once said emotionally when he went to the community party branch in a wheelchair to participate in the organization life meeting: "I have a feeling of going home today." The second is to creatively combine the socialized management service of retirees with the "three links and three innovations" of community party building, and carry out various forms of theme activities of giving love. In the past four years, community workers have provided voluntary services for more than 160 sick and elderly retirees. Last year, Xiao Zefang, a widowed old man who retired from Sanzhoujie Community, was taken care of as a relative by the comrades in the socialized management service center for community retirees during his illness and in the last few days of his life. After his death, he was buried according to his wishes. The old man was very moved before his death and donated his property and 7400 yuan cash passbook to the community for public welfare. This incident aroused strong repercussions in the society and received good guidance and demonstration. Third, retirees' professional sports associations 1 1, such as Beijing Opera Association, Gateball Association, Calligraphy and Painting Association, etc. Organize more than 10 activities every year, which greatly enriches the life of retirees in their later years.